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Excellent 8.3
Based on 4472 reviews

Recent customer comments

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based on 4472 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 9.1
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.9

Denis T.
December 18, 2015
Next to Shopping Mall
Location, clean room, friendly staff
Great. Convenient location with young kids.

Mei A.
December 17, 2015
first time in phuket
Lots of mosquitoes in the room and along the corridor. My boy was bitten quite badly and the hotel didn't have natural insect repellent that is safe for kids.

Jacek G.
December 17, 2015
A place for scooters should be found
Perfect location, nice staff, comfortable and well designed rooms
Very nice except one thing. The hotel has no parking for scooters and sends their guests to the common parking with Jung Ceylon. It should not be like this because it is not comfortable and Jung Ceylon parking is not accessible all the night long (I am not sure of the last one but that is what I think).

She T.
Hong Kong
December 14, 2015
Everything is okay... EXCEPT THE PILLOW STINKS
Staff very friendly and helpful! breakfast was good, excellent location
staff are very friendly, that is a big plus. the room is quite big, but the pillow smells awful... and the phone in my room didn't work... location is excellent, right next to one of the biggest malls in phuket.

Mario H.
December 12, 2015

tan H.
December 11, 2015
Everything is good. Location, rooms, ambience....
Location is fantastic, Jungceylong is connected to the hotel. Rooms are spacious with big bathtub.The pool is beautiful with lots of tanning chairs.
Very good except that we are not given connected rooms despite requested during booking. It's very centralised in patong in terms of shopping and entertainment. Rooms are very quiet at lakeside wing.

Noorani I.
December 11, 2015
Convenient and awesome access everywhere

Kok P.
December 10, 2015
Excellence Location & convenience
location, good customer service, next to biggest shopping mall
Love the location. Everything is so accessible.Next to the jungceylon mall provided everything, the food for the the breakfast superb, the deluxe room with connecting room and the staff is maintain superb service.

Marc L.
December 10, 2015
Central, convenient, but poor view
Swimming Pool is great, Breakfast is good (wide range, also veg.), location ist good
Just for a stopover night I chose this hotel in Patong to be in the center. The view from the room was really bad, but that was probably the room category. Breakfast was good and staff friendly. Pool is huge and allowed for my daily swim nicely. All in all a good place

Sung S.
South Korea
December 08, 2015
best location for first visitors
location; hotel condition; staff
This hotel is directly connected to a large-scale shopping mall called Jungceylon, where there are many shopping places, restaurants, supermarket, drugstores, etc. In the mall, there is a stage in which various shows are performed at nights FOR FREE. Whenever I go out of hotel, I dropped by the mall and watch what was going on on the stage, which was fun. This hotel is close to Bangla road, the main street in Patong area, so that any good restaurants and massage places are in walking distance. So, if you are visiting Phuket, especially Patong area, for the first time, I strongly recommend this hotel. But the food in breakfasts was just so so. Because I wanted to stuff my stomach most with Thai food there, the so-so breakfast was not a big issue for me.