arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 4467 reviews

Recent customer comments

Filter by traveler type

based on 4467 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.2
  • Location 9.1
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.9

Warren M.
April 18, 2011
Good location, but a bit noisy
Clean pools & breakfasts. Room cleaningw as below average with towels missed & teas & coffees not replaced daily
Would consider staying again,

Evelyn O.
April 18, 2011
Great Location
Very ..very near to the mall and happening places in Phuket
The location of this hotel is wonderful, very convenient with lots of places to eat and shop. The service from the staff is also good. Not much complain except that the breakfast spread is a bit limited if compared to other 5 star hotels.

Ashok T.
April 18, 2011
great location, excellent food and service
Great Location and big rooms
Value for money, the staff was very pleasant and made special vegeterian food for our family. The dining was reasonable and delicious. Centrally located and has a shopping mall adjoining the hotel.

steve R.
April 15, 2011
Good Location and service
No free Internet
I have stayed at many Hotels in Phuket and would rate this hotel as one of the best. There are 2 sections being Beachside and lakeside, the lakeside has the larger pools out of the 2. I had 2 small problems, airconditioner control would not adjust and the bath drain control fell off, both times I advised the reception and was rectified within 30 mins, great for Thailand Hotel service as many Hotels are slow to respond or don't bother. I stayed in the Cabana Pool Access Room, worth the extra and has a private Jaccuzi joined to the public pool (Not heated)

April 15, 2011
5 Star Hotel
Hotel Room is Big
the price that i paid for a 5 star hotel is really worth it! the room is big. the bed is very comfortable & there is a sofa set in the room. there is a balcony with 2 chairs for you to relax even though there is not much scenery. the toiletries given have 3 sets as the basin area for washing hands & brushing teeth are outside the toilet. there is a glass that separates the room & the bath area which you can see your partner bathing. the breakfast selection is great. the swimming pool is big & there are many chairs for you to lie & relax. i would definitely stay in the hotel again!

anita M.
April 14, 2011
lovely pool, lovely bed. Two musts.
big pool, big soft bed, big shower, close to shops, not too close to Patong madness, great view from room 1623
fabulous stay, good brekky, friendly service, big comfy bed. really enjoyed this hotel

Yew C.
April 14, 2011
Nice hotes with great design
Scenery, Near to shopping center and beach
i recommend getting this hotel if you want to shop at the streets and at the juncelyon shopping center, it is just beside juncelyon and makes buying things easy. its also 5mins walk to the night life and around 8mins walk to the beach. the room is very clean except that the toilet door cannot be lock. the staffs is very helpful and would try their best to help you regardless of whether it is airport transfer or just calling of tuk tuk. good hotel and helpful staffs make me want to come back here again when i go to phuket in future.

anita M.
April 13, 2011
Great room, great pool, great service.
deluxe room was a lovely size and had a massive shower (no bath but didn't actually matter), yummy breakfast, very friendly staff, adjoined a shopping centre which was really convenient. The pool is lovely with all day sun. Far enough away form the main hub of Patong so that you get some peace and quiet but still only a few mins walk form the beach
small niggles though, loved this hotel

Hui T.
April 12, 2011
Great location with nice & spacious rooms!
Great location, nice rooms and good service
defintely a good place to stay if you want somewhere conveniently located with new and clean facilities. the hotel bars and restaurants were running 50% off f&b so it;s even cheaper than the bars & restaurants outside of the hotel. definitely a bargain for the price we paid.

Brian S.
April 12, 2011
Great location, service was great
location of hotel would be the best selling point.
my wife and i got upgraded to a bigger room with a walk out patio. room size was excellent. the hotel's location speaks for itself, very accessible to all establishments. service standards were up to par and always with a smile. truly a wonderful experience and stay.