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2015
Excellent 8.3
Based on 4443 reviews

Recent customer comments

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Excellent



based on 4443 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 9.1
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.9

8.3 Seah J.
Singapore
December 27, 2012
Great Location with good room size
Very convenience within shopping mall
The room size is good and located convenience to shopping mall and easy access to the beach. There are also lots night life around that area. The disadventage is no free wifi in the room and bath room curtain should be in the bath not outside the bath.

8.7 Bassam A.
Bahrain
December 23, 2012
Great location , perfect for family with kids
Friendly staff
It was a great stay , I will recommend this hotel to my friends & family , the only thing that I didn't like is that They charge for Wifi , the rest is fine...

9 qiu W.
China
December 23, 2012
Lovely hotel and service with a smile
Great location but small rooms

8.7 CHEONG S.
Singapore
December 23, 2012
Lovely Hotel & Just Beside Shopping Centre
Very Convenient Location : 2mins to Jungceylon Big shopping centre & 5mins to bangla street (night life district) & 15mins to Patong Beach; Safe & Sound walking around the shopping area and along the main road with individual shops selling local items and also restaurants;
We selected phuket + this hotel for our 2nd honeymoon trip and really happy of the overall hotel environment, daily buffet breakfast is good & staff are friendly. We stayed at grand deluxe room facing the pool with no regret and this is called the "5-Star Standard" . It is nice and ambience is good. We enjoy drinking beside the pool and swim @ leisure. However, there are 2 buildings for this hotel and our room located at lakeside building whereby it is much further than the beachside building. It was inconvenient when walking back to the hotel after 10pm because the entrance / doors link from the shopping centre to this hotel has been closed. Therefore, we need to walk all the way from the main & side road in order to reach lakeside building (air populated due to the traffic / vehicles). So if you prefer more convenient to reach to this hotel after 10pm then it is good to select other type of room in beachside building. We know there are free pick up by the hotel tuk tuk during our checkout..... too late! Overall, if we coming to Phuket again, we shall select this hotel again..... Value for $ ! Pay for Luxury ! The Feel will be different !

6.7 TSE A.
Hong Kong
December 20, 2012
Very good location
Excellent location
room is ok but not worth five star as i found cockroach in the room and the bath tub got stuck.

8 HYO J.
South Korea
December 18, 2012
great location and service with a smile
location
we stayed in this hotel for 8 night. the location was great. it was connected with shopping centre (jungceylon). fairy clean and staff was very friendly.brearkfast was resonably good as well.

9 david M.
Ireland
December 17, 2012
Great hotel, great location
Staff very friendly
Had a great stay at this hotel. Very central for everything, will return for sure

9 Susanna M.
Switzerland
December 14, 2012
central location
direct by the great shopping centre, good fitness room, great breakfast bufet
We stayed for holidays there, the location is wonderful. very in the centre of shopping, nightlife, and therefore not too far away from the beach. In rainy hours you can wonderful pass the time with shopping without place a foot outside.

9 Susanna M.
Switzerland
December 14, 2012
central location
super location, great breakfast bufet, good fitness room
We stayed there for holidays. The hotel is super located in the centre and direct by the shopping centre, near to night life and not too far away from the beach. You can go direct from the hotel to the shopping centre without going outdoor. That's very comfortable when it's rainy weather.

5.3 Andreas S.
Singapore
December 14, 2012
central with all the "noise-disadvantages"
adjacent to shopping mail
The hotel runs two different "hotels" within the same vicinity. The agoda website does not clearly indicate which room-type gets you into which hotel. As the hotels are quite different in terms of standard (room features, atmosphere and layout), we were quite disappointed to find ourselves in the "low end premise". This is even more annoying as the online price gaps between superior and deluxe were very close, but the value gap is much higher.