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Novotel Phuket Resort, Phuket

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formerly : Novotel Phuket Hotel
Novotel Phuket Resort, Phuket
Rating:

Number of rooms: 215

Location: Patong

Address: 282 Pharabamee Rd., Patong, Kathu, Phuket, 83150 Thailand

TAMMY T., - United States: Gorgeous views from my room 503. Nice 3 level pools. Away from busy Patong Beach and quiet... more 18 Nov 2009 

Novotel Phuket Resort Phuket Info

Hotel Description
Useful Information
The Novotel Phuket Resort spreads across 8 acres of lush tropical garden and is within walking distance to Patong Beach and the entertainment and shopping areas. The resort boasts 215 beautifully furnished rooms with private balconies and spectacular views of the Andaman Sea and Patong. The resort is the only one of its kind in Phuket to offer three tier swimming pools with connecting waterfalls. Additionally, guests can enjoy a range of food and beverage outlets and take advantage of the quality facilities on hand. Their convenient location, state-of-the-arts facilities and guest-centered services provide a memorable stay.

Photos and Room Info

Novotel Phuket Resort Phuket - Superior Room
Superior Room

Novotel Phuket Resort Phuket - Deluxe Room
Deluxe Room

Novotel Phuket Resort Phuket - Suite Room
Suite Room

Novotel Phuket Resort Phuket - Deluxe Room
Deluxe Room

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Novotel Phuket Resort Phuket - Restaurant
Restaurant

Novotel Phuket Resort Phuket - Thai Restaurant
Thai Restaurant

Novotel Phuket Resort Phuket - Seafood Restaurant
Seafood Restaurant

Novotel Phuket Resort Phuket - Hotel Lounge
Hotel Lounge

Novotel Phuket Resort Phuket - Pool
Pool

Novotel Phuket Resort Phuket - Spa
Spa

Novotel Phuket Resort Phuket - Meeting Room
Meeting Room

Novotel Phuket Resort Phuket - Hotel Lobby
Hotel Lobby

Novotel Phuket Resort Phuket - Hotel Interior
Hotel Interior

Novotel Phuket Resort Phuket - Hotel Over View
Hotel Over View

Novotel Phuket Resort Phuket - Patong Beach from Hotel Terrace
Patong Beach from Hotel Terrace

Novotel Phuket Resort Phuket - Hotel  View
Hotel View

Food, Drink and Entertainment
Novotel Phuket Resort Phuket - Food, Drink and Entertainment

The Coffee House
An international buffet as well as a la carte dining is available at the Coffee House. A different buffet dinner is served every night.

The Rueng Thong
For luxurious dining, Ruen Thong, an authentic Thai restaurant, meticulously prepares Thailand’s world famous culinary delicacies, served with traditional Thai hospitality.

The Hourglass
With enchanting sunset views, The Hour Glass awaits you with cocktails, or after dinner enjoy live jazz band in the cozy atmosphere of the pub.

The Old Fisherman
On a terrace on the northern side of Patong bay sits one of the Novotel Coralia Phuket's eateries: The Old Fisherman. Against a backdrop of palms and distant surf, the restaurant tables are set with modern blue earthenware and goblet water-glasses that provide an interesting contrast to the Thai atmosphere of dark bamboo and Kim musicians.

Lobby Lounge
The Lobby Lounge offers a friendly corner to take in the resort’s panoramic views of the Andaman.


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Customer Reviews

so upset Guest Rating: 4

patama M.

Thailand
Other
Date of Stay: 24 Nov 2009
 Value for Money: 2/10
 Location: 4/10
 Staff Performance: 2/10
Hotel Condition/Cleanliness: 6/10
Room Comfort/Standard: 6/10
Food/Dining: 4/10

good view

weaknesses of the hotel is check in staff. she speak not good and try to give the room that we didn't request.And not care about Thai Guest

Nice hotel but front desk bad customer service. Guest Rating: 6.7

tammy T.

United States
Other
Date of Stay: 18 Nov 2009
 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 2/10
Hotel Condition/Cleanliness: 8/10
Room Comfort/Standard: 8/10
Food/Dining: 6/10

Gorgeous views from my room 503. Nice 3 level pools. Away from busy Patong Beach and quiet.

Shuttle into town stop too early (last service 16:00). Security men rude to guest at the gate and non-English speaking. No free internet access for guest. Unhelpful front desk staffs. Friendly Bellman.

We stayed there for 4days and 3nights. We got the great view from our room. The last day we checked out to go to Phi Phi Island and arranged the transport with outside travel agency (every excursion is cheaper than the hotel). While waiting for the van to pick us up as scheduled, the van was running later for 45 min because they had to pick up other guests from different hotel around Patong’s Hotel. After 30 min of waiting, we asked the front desk to help us call the agency phone # because we already checked out and had not phone access. The staffs replied that they will charge us for 35Ba/min for the phone call. I was furious how they treated their guest that way. It was not about the money, it was a courtesy that they should help their guests depart from their hotel safe and on-time. We were more worry that we might missed the Ferry to Phi Phi Island. We had to ask for the manager to complain to her. We waited another 15 min for the manager to be available to us. After talking to her, she stated that this is Novotel policy that to charge the guest every phone call they make (it was a local #). I told her that this is not about the money, we could pay for whatever it cost, but it is the courtesy of the hotel to help out their guest in needs of an emergency. Finally, the van showed up while the manager was trying to call the agency for us. I feel that this is my 5th Novotel that I stayed throughout the years of traveling (Novotel in Nha Trang, Sofitel in Ha Noi, Novotel in Saigon, Vietnam. Novotel in Kowloon, HongKong), this one is the worst customer service ever. I would not stay at Novotel again.

Sightseeing/Attractions Tip : Walk down the street, you will get better deal with all your tours and airport pick up. Never buy any tours from the hotel, they will overcharge you.

pleasant hotel for familys Guest Rating: 8

eddie S.

Australia
Solo Traveler
Date of Stay: 27 Oct 2009
 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 8/10
Hotel Condition/Cleanliness: 10/10
Room Comfort/Standard: 8/10
Food/Dining: 10/10

very clean and quiet.3 restaurants.3 pools 2 tennis courts and ping pong table.

very steep hill or alot of stairs to rooms.extra guest stay overnight expensive.

good hotel for families, with 3 restaurants 3 swimming pools,friendly staff,a table tennis table and 2 tennis courts.beach 100mtrs away and in quiet part of patong.rooms in the 100s to 200s are at front of hotel, ie less of a walk.hotel does have a free tuk tuk at entrance to drive up hill but was never there when i came back so walked up stairs.traffic also drives on right lanes instead of left so beware at all times even traffic going wrong way down one way streets.

Sightseeing/Attractions Tip : a must do is a trip to phi phi or one of the other many islands around phuket.pristine beaches and friendly locals with snorkelling and wild monkeys on monkey island(just a beach really that u swim to off ferry where about 30 monkeys frolic),even better if u can afford speedboat which can go into the many bays that the ferry cannot go.

See all reviews [30] 

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What's nearby? / Directions


Nearest major airport :
  • Travelling time from the airport is 45 minutes
Directions
Situated at the Premier location in Patong, this International chain managed resort enjoys magnificent views across the Andaman Sea and Patong Beach from every food and beverage outlet, swimming pools, lobby and almost everywhere in the resort. The Resort is also surrounded by lush landscape and exotic gardens with a serene and quiet environment.

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  hotel area map


Facilities

Novotel Phuket Resort Phuket - Facilities

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Room Amenities

Novotel Phuket Resort Phuket - Room Amenities

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Sports and Recreation

Novotel Phuket Resort Phuket - Sports and Recreation

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