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Very good 7.7
Based on 288 reviews

Recent customer comments

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Very good

based on 288 reviews
  • Cleanliness 8.1
  • Facilities 7.5
  • Location 7.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for money 7.4
  • Food/Dining 7.2

Leanne E.
March 28, 2015
great stay , greater location !
pools, location and staff are what made it an awesone stay for us
We really enjoyed our stay and have recommended to others who are planning a trip to phuket

Wang Y.
February 24, 2015
seaview room, up hill, location

Nick W.
United Kingdom
February 16, 2015
Good for families with young kids
Its close enough to patong to enjoy the shopping / restaurants etc but you can also walk along the beach without running into sleazy bars which is good for families.
All in all a good place to go with kids on a reasonable budget. Close to Patongs nightlife without having it on your doorstep with is good for vacationing families. close to the beach and nice restaurants (try Joe's downstairs for sundowner cocktails). It is a good family resort but situated on a hill so be prepared for some stair walking with prams etc as there are no lifts from the lobby to room or rooms to beach. My second visit with a young family and would go again

Jahir R.
November 25, 2014
A resort with great view& facilities within budget
Outstanding design, Ocean View+3 Tier swiming pool & Value for mone
Novotel Phuket is located in the intersection of Patong & Kalim beach. So you can see these two beautiful beach right from your room. The design of the hotel is really exceptional, specially its 3-tier swimming pool is outstanding. I stayed 2 nights with my wife & 5 years old son in room no. 234 which has great ocean view. Will definitely stay here again in my next phuket trip.

Mohd R.
November 18, 2014
Good time at Novotel Phuket Resort
3-level swimming pool, variety choice of breakfast buffet and friendly staff.
My wife and I had a great time staying at Novotel Phuket Resort. Its is only 10-15 minutes walking distance (down the hill) to the Patong beach. We stayed at the superior double ocean view room. The staff are friendly and helpful. The 3-level swimming pool have the great view of Patong beach. There's a shuttle service to Jungceylon shopping mall every hour which is very convenient. There's also tour agent and taxi counter at the lobby if you want to book for tour around Phuket. We find it useful. We shall definitely recommend this hotel to everyone.

Leanne E.
November 16, 2014
great stay
Location, service and pool areas
we stayed here for a week with a group of friends and it was fantastic, our check in was smooth even though we had changed the details only days before and nothing was too much for the team at Novotel. The rooms were always clean and cleaned in a quick fashion, they were always done early in the morning also, so if you felt the need to come back to the room for an afternoon rest you could in a clean tidy room. One of the great little perks was the free shuttle bus that ran you from the lobby to the front gates at your convience this was great when your legs were worn out from shopping as it is a big walk up the hill or the stairs to your room. We will definatly come back and stay at the Novotel and will definatly recommend it to others. Thank you for making our holiday so pleasurable.

November 03, 2014
Walking distance to Patong beach
Excellent and love the enviroment

Rita B.
October 20, 2014
Location, nice room, good view.
Nice hotel, but marked lack of professionalism.

Jie O.
October 13, 2014
Far from the busy shopping streets
Quiet, sea view, security

Ralf J.
September 21, 2014
Great view! Close to beach and main area
view, location, pool