arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.1
Based on 5389 reviews

Recent customer comments

Filter by traveler type

based on 5389 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 8.2
  • Value for Money 8.2
  • Food/Dining 7.6

Shahrin T.
April 11, 2012
Simply superb.
The sofa by the window....
huge room, what else could we ask for!! we love it. staff really made our stay a memorable one with their smiles...thank you so much!! and the hotel was at the centre of everything. simply superb. looking forward to our next trip there.

Xu C.
April 11, 2012
a little far away from the beach
i booked the pool access room. nice and clean. but a little noisy in the morning. to the shopping mall and the beach need you 10min walk. but many resturants and massages around the hotel.

Jing M.
April 11, 2012
nice hotel with bad travel agency in the lobby
big bed
80% satisfactory. but when asking about travel info, they are not of help.

April 10, 2012
Nice in every thing
Locaton,design,staff,all were good
i really like this hotel,it was nice experience,nothing was bad,i like my room which was always clean with a very nice view of the swimming pool,breakfast was not suitable for muslims,but i enjoy staying on the resturant even though the food options was not sufficient.

Richard B.
April 10, 2012
This place is great !!!
Staff are great, room was great ... Patong Beach is the place to be !!
Everything about this hotel and the stay was fantastic. Only fault and we spent a lot of time to decide what it was would have been the tour desk. But we already knew what we wanted to do so it wasnt a problem. Booking system working, room was great !!

April 10, 2012
Lovely hotel with a great service
Delicious breakfast
the services od hotel was great. receptionist always give us a big smile. fresh juice was served upon arrival. and my little baby like it very much.. and they gave us another 2 more glasses extra which made us warm. the breakfast was great. overall it was worthy it. but the location is a bit far from the beach and shopping.

Cecilia C.
April 09, 2012
Great service
Great service from staffs
service from staffs is good. room is big and nice. one major issue was that the temperature of the air-conditioner does not adjust accordingly to the desired temperature; either on or off it. even at 30 degrees celsius the room is freezing cold. breakfast is average. pool is small and crowded in the day.

Samir K.
April 08, 2012
Nice hotel for a comfortable stay with family with
Connectivity, child care
Our stay was comfortable. We liked the kids play area where our kids played for couple of hours in the supervision while both of us went out for spa and shopping. The hotel lacked the fine services but the location is great / very near to shopping malls, train station and eating places.

Stuart B.
United Kingdom
April 07, 2012
Perfect start to an asian trip
Nice rooms in a perfect location
Used this hotel as a base for a couple of nights, room was large,comfortable and well decorated. nice pool and close to everything, not sure what more you could want for the money

Cheng L.
April 06, 2012
not in a very good location
good price
distance between joycelyon mall and the hotel, about 15mins walk; 7-11 and family mart is beside the hotel, the hotel is fairly good, i mean service and the facilities; the pool is small, i can say that it is a small resort with fully equipped, but i remember that it has no toothbrush. not easy to find if by taxi.good luck.