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Excellent 8.1
Based on 5362 reviews

Recent customer comments

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Excellent



based on 5362 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Staff Performance 8.2
  • Value for Money 8.2
  • Food/Dining 7.6

9 Leung E.
Hong Kong
June 27, 2014
great family resort and valued for money
location, comfortable villa, clean
it's great. Rooms are spacious and clean. Could communicate with staff by using english and mandarin. It's close to many local small shops and patong beach. the only one thing to complain is that there are quite a lot insects.

7.3 Mathew G.
Australia
June 25, 2014
Not happy with the reservation.
The room is clean and big
Not very happy with the reservation. The staff not very helpful. Over price. Bad to deal with.

7 Matthew K.
Australia
June 25, 2014
Good location and reasonable value
Location, Value, Rooms were large and clean
Location is pretty good in central Patong about 10 minutes walk from the big shopping centre and nightlife areas. Food was average. Service was average. Rooms were big and well outfitted. Overall it represents decent value at the 3.5* range. Staff could have been more helpful. I remember when I tried to extend my stay and my room type was unavailable they made me wait from 12pm checkout until 2pm checkin even though they could easily have prioritised making up my room. Would probably not stay again based on this.

8.3 Mei H.
Singapore
June 24, 2014
I'm a happy customer :)
Clean room..near to shopping..good breakfast
Contented & Satisfied, I love the front staffs. They meet my expectation.

8.3 Alvin T.
Singapore
June 24, 2014
nice
quiet, clean, friendly
good!

9.7 Himangshu G.
India
June 24, 2014
Fantastic
Swimming pool, room and at the centre
Fantastic

7 Rebecca E.
Malaysia
June 23, 2014
Friendly Staff and Good Location
1) Walking Distance about 10-15mins to Patong Beach, Jungceylon Shopping mall, Bangla Street and many tour agency, Spa & massage, dining and restaurants

7.7 Tee K.
Singapore
June 23, 2014
rest n relax trip, massage
friendly staff, close to shopping and dinning
has a pleasant stay for 3 night and surprise that few staff still recognize me from last trip thanks for your service

9.3 KUN Z.
China
June 22, 2014
good
service
very good

9.7 Kathryn S.
New Zealand
June 21, 2014
very enjoyable
Away from Street noise, lovely pool, nice room
Very nice...we went there for R&R and we found it. The hotel is back off the road and therefore away from the 'noisy night life'. Central enough to get around for a few bat you can easily get a taxi to take you anywhere. Nice friendly staff...good variety breakfast