Back to hotel info

Excellent 8.1
Based on 5406 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 5406 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 8.2
  • Value for Money 8.2
  • Food/Dining 7.6

Matthew K. from Australia
Solo travelers
Stayed 2 nights in June 2014
Good location and reasonable value
Location, Value, Rooms were large and clean
Location is pretty good in central Patong about 10 minutes walk from the big shopping centre and nightlife areas. Food was average. Service was average. Rooms were big and well outfitted. Overall it represents decent value at the 3.5* range. Staff could have been more helpful. I remember when I tried to extend my stay and my room type was unavailable they made me wait from 12pm checkout until 2pm checkin even though they could easily have prioritised making up my room. Would probably not stay again based on this.
Reviewed June 25, 2014

Mei H. from Singapore
Families with older children
Stayed one night in June 2014
I'm a happy customer :)
Clean room..near to shopping..good breakfast
Contented & Satisfied, I love the front staffs. They meet my expectation.
Reviewed June 24, 2014

Alvin T. from Singapore
Couples
Stayed 3 nights in June 2014
nice
quiet, clean, friendly
good!
Reviewed June 24, 2014

Himangshu G. from India
Families with young children
Stayed 3 nights in June 2014
Fantastic
Swimming pool, room and at the centre
Fantastic
Reviewed June 24, 2014

Rebecca E. from Malaysia
Couples
Stayed 3 nights in June 2014
Friendly Staff and Good Location
1) Walking Distance about 10-15mins to Patong Beach, Jungceylon Shopping mall, Bangla Street and many tour agency, Spa & massage, dining and restaurants
Reviewed June 23, 2014

Tee K. from Singapore
Couples
Stayed 3 nights in June 2014
rest n relax trip, massage
friendly staff, close to shopping and dinning
has a pleasant stay for 3 night and surprise that few staff still recognize me from last trip thanks for your service
Reviewed June 23, 2014

KUN Z. from China
Couples
Stayed 2 nights in May 2014
good
service
very good
Reviewed June 22, 2014

Kathryn S. from New Zealand
Couples
Stayed 7 nights in June 2014
very enjoyable
Away from Street noise, lovely pool, nice room
Very nice...we went there for R&R and we found it. The hotel is back off the road and therefore away from the 'noisy night life'. Central enough to get around for a few bat you can easily get a taxi to take you anywhere. Nice friendly staff...good variety breakfast
Reviewed June 21, 2014

R.Shopana R. from Singapore
Families with older children
Stayed 3 nights in June 2014
very comfortable stay, very calm environment.
friendly staff, clean area, room very neat
very happy with my family. we could move around peacefully , had a wonderful stay.
Reviewed June 20, 2014

Adrian A. from Philippines
Groups
Stayed 6 nights in May 2014
Very relaxing and enjoyable.
Breakfast, Location, Friendly staff
Reviewed June 19, 2014