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Excellent 8.1
Based on 5387 reviews

Recent customer comments

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Excellent



based on 5387 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 8.2
  • Value for Money 8.2
  • Food/Dining 7.6

HO C.
Singapore
December 22, 2012
Good environment with good location
Good environment and just a few minutes walk to the beach, shopping area and the PUB area....
I booked a 2 pals grand deluxe room. When I arrived with my wife and my 13 years old child. The counter staff insisted us to pay for add ppl surcharge with bed of 900 baht/day for 3 nights stay. I explained to her we don't need add bed but she insisted we must pay. Just too bad of the incident to start up of our holiday...

ONG E.
Singapore
December 21, 2012
Hotel at convenient location yet away fr the buzz
Clean spacious room, 15 mins away from patong beach, quiet
my stay was overall pleasant. reception staff were helpful and efficient, did not take more than 5mins to check-in and check-out. room was spacious and clean, even the bath tub was impressively clean. enjoyed a quiet stay for the first 2 days. unfortunately on the 3rd night, sleep was disturbed by the china family staying beside us in room 1101, they were talking loudly and blasting the tv at 2am. i could still hear them even though i had my ear plugs on. while checking out the next morning, i waited in queue as the staff was attending to someone else. when it was my turn, a young china lady walked straight up to the counter, handed her key to the staff and said "1101". i was infuriated and told the staff that i was there first. i was glad that he was fair enough to attend to me first and my check-out was completed swiftly. i observed that the hotel was occupied mostly by prc tourists, even many signages were in chinese, very chinese-friendly i would say.

Teng A.
Malaysia
December 21, 2012
Nice & easy hotel
quiet location near the busy street
nice and relax stay children enjoyed a lot in the swimming pool

Emma W.
Australia
December 21, 2012
Lovely hotel and service with a smile
Service
Staff were incredibily lovely and rooms were comfy, only downfall is our room had a musty smell on entry but did go away once in room, also shower flooded all thru bathhroom everytime we had a shower!! Otherwise lovely hotel not too far to walk to shops markets etc

TEY J.
Singapore
December 20, 2012
Small resort but big rooms
Nice swimming pool
Very convenience, walking distance to Patong beach & Junceylon Mall as well Hardrock.

Holly G.
Australia
December 19, 2012
Good location but reception was terrible.
Close to beach, shopping centre, markets, quiet.
paid for deluxe pool view, got room 1209 with the balcony behind the waterfall so the view was gravel and rocks and just barely some blue pool. when queried, we were told as we were on a voucher - that is what you get, yet happy to display an agoda award. also because we had a short stay (6 nights). shame after we had such positive experiences in hotel de bangkok and samui natien. breakfast was good, but other meals were ordinary.

Rajesh R.
India
December 19, 2012
Good Hotel, Nice Location, Value for money
Location, Pool
I got the standard room. The Hotel room were clean & spacious. The location of this Hotel is very good, just beside the hotel is a very big shopping market(u will have to bargain for good price), moreover it is 15min walk to Jungceylon(major shopping mall), 10 min walk to Patong beach, also nearby lot of restuarants. The famous Bangla road is 10min walk. The breakfast was decent for the room price, although there are numerous eating places nearby.

JEONG S.
South Korea
December 19, 2012
everything is fine
good lacation, nice staffs, close to beach, wifi
fine in everyway for money. wifi connection / room service / swimming pool etc. (Breakfast is soso)

Jamil M.
Malaysia
December 17, 2012
Nice place to stay and close to shopping area.
Confortable family room, but aircond need servicing.
My stay was great and would like to stay there again. Big parking space for those who drive there.

Jamil M.
Malaysia
December 17, 2012
Great room with big space. Very confortable.
Swimming pool.
Like to stay here again. The only thing was the shopping areas is quite a distance from the hotel and need tut tut to travel around or else you be really tiring.