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Excellent 8.8
Based on 405 reviews

Recent customer comments

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based on 405 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 9.2
  • Location 8.0
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.2
  • Food/Dining 8.6

Thomas K.
July 11, 2013
not what we wanted! Terrible!
breakfast, lunch
Terrible stay, expecting top service from a luxury hotel with high costs but none of our complaints were responded to and the only offer for compensation was a free non alcoholic beverage for a dinner!!!! Did not have our rooms we wanted, a wedding took place which occupied the whole resort and buffets at a ll times, the beaches were closed and all of this was only told to us on the day of arrival! so we had no chance to change our booking! Will never ever go back there!

Adrian I.
July 05, 2013
Well-appointed Hotel with nice rooms & fine dining
Beautiful Well-appointed rooms, lovely pool and scenery, nice restaurants
A very relaxing stay in one of the Talay Suites that shared a swimming pool with the neighboring room where my friends were staying. We enjoyed the beautiful setting and scenery as well as the Thai and Western food being offered in their wonderful restaurants. All in all, a wonderful stay and I look forward to return there when i visit Phuket again.

Carol C.
June 27, 2013
Definitely paradise in Kamala area
Infinity pool, attentive staff, VERY comfortable room
We spent 2 nights in an aqua pool suite and totally loved it! We emailed the hotel in advance, hoping to get a room higher on the cliff to have a better view, however, there was a wedding on the first day we checked in and all rooms were highly occupied...anyway, our 231 room was still amazing. VERY comfortable bed and spacious bathroom, and the in-suite private pool was just amazing. Infinity pool: we swam and rested at the public infinity pool the second day and it was the best pool I've ever been to! The view of Andaman Sea was simply breathtaking! Food: We had a light lunch on arrival while waiting to be checked in, nice Thai food. We then ordered pizza and sparkling wine for in-room dining, pizza was nice. Italian food at the restaurant was also great but I was hoping a wider range of breakfast choice. Staff: superb! whenever I called, they solved my problem! Especially when our in-room wifi wasn't working when we checked in, they fixed it, and called me back at night to check again whether it was working okay or not. Plus: since there was a wedding held at the hotel, we had free massive firework at the hotel at night! I could just enjoy the view and firework while sitting in our private pool! I also borrowed a DVD and several magazines from muse, the library.

June 25, 2013
Romantic, amazing, awesome, silent, moonlight
silence, cleannes, view, romance, pool

Hai L.
June 24, 2013

Hoi C.
Hong Kong
June 23, 2013
Highly recommend for honeymoon. The food is good
View, Food, Swimming pool
Highly recommend for honeymoon and special decoration on request.We got a Romance time. The food is fabulous, especially the breakfast. Take many nice shot inside the hotel. The staff is helpful and friendly. But transportation is poor, because we must hire the hotel car when check out.

pawin P.
June 13, 2013
should of been better
room were nice, breakfast was great, the view was spectacular
i was really looking forward to this hotel but truthfully the view and the hotel facilities did meet my expectation but the under-train staff and the mole in the bathroom did turn me off. i did note that was was gonna early check-in(12pm) when i arrive at 12:30pm still had to wait 1 hour before i could get in to my room. just want to emphasis on how under trained the staff was.

Yin W.
June 09, 2013
Breathtaking ocean / mountain view.
Great garden design, exceptional ocean view and attentive staffs.

Alison S.
United States
May 26, 2013
Fabulous romantic getaway
1.The cooking class with market trip 2. Aqua pool suite 3. Service
We had a fabulous stay at Paresa. We didn't love the city of Patong so we were thrilled with the location of the hotel away from the chaos. There isn't tons to do so its a great spot to relax and enjoy all the resort has to offer. The property feels intimate and special. Upgrading to a room with a private pool is definitely worth it...the main pool is gorgeous but small so it was nice to have our own. They also have a private beach club on Kamala arrive via Paresa's private tuk tuk. The service is impeccable! Their "angels" take excellent care of you - they really go above and beyond. They even packed us a breakfast to go when we checked out since we didn't have time to stop at the restaurant before our ferry. The cooking class is a must do! Chef Noon is a true gem! We loved our tour of the market and ended up having a private class. The meal was one of our best Thai meals (if we do say so ourselves). A perfect place to spend our honeymoon!

kin T.
May 23, 2013
very nice scene, beautiful sunset
infinity pool, restaurant
good environment, food and sea view, but a bit remote