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Very good 7.3
Based on 1595 reviews

Recent customer comments

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Very good



based on 1595 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 7.0
  • Location 8.9
  • Room Comfort/Standard 7.1
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 7.2

Royce C.
New Zealand
May 25, 2014
Repeat customer, disappointed this time
Location, other guests,shopping
Have stayed here 4 times in the last 3 years and always loved it for its fabulous position, right on the beach and close to everything including Bangla road. Recommended it to my friends who were travelling here....alas this time I was bitterly disappointed ! Not sure what has happened but the usual friendly staff were in some cases down right rude and none of them seemed happy except the girl who cleaned our room. Stayed 5 nights with my adult son and still loved the friendly atmosphere, met a lot of other like minded travellers. The rooms are getting very shabby, not cleaned properly, mainly due to being run down. The air con was very noisy and saw numerous cockroaches around the resort. Please lift your game bay garden, it is such a shame to see a great place fall into such a state.. In saying all this, though I will stay there again next year in the hope that it has improved because it is still in the best position in patong.

PRASAD V.
India
May 22, 2014
Not well .. rooms are small.. noisy..
Centrally located.
Bad.. last day staff said one towel missing.. pay 500THB else i will call police. Anyone comes for enjoyment with lot of money spent how one can steel one towel. It was very bad.

ten C.
Malaysia
May 21, 2014
Convenient for shopping
Near to shopping area, night life and beach
Its a very convenient hotel as it is right in the middle of Patong beach town (right next to the Patong Beach). You can enjoy the beach and have a great night out. However, the rooms are below expectation with a least impressive bathroom. We had the Superior Room but it was the cheapest room with no view (literally, the windows view is covered by a wall), which we didn't know. If you can, try to take the other rooms. The breakfast was nothing special, just good to fill you up. the pool is small just good for a dip not actually for swimming. Good thing was the staffs are very friendly and helpful if you need anything especially directions and transport matters.

Maria B.
Philippines
May 16, 2014
We had a nice time
Beachfront, near Bangla road, affordable
A very simple hotel, needs updating. Our room was nice but the bathroom needs to be renovated, not enough toiletries, good thing about this hotel is its affordable compared to other beachfront hotels. The shore is vast. Though no complimentary sunbeds & umbrellas for hotel guests. Buffet breakfast is ok. Close proximity to shopping, restos & nightlife. Great location.

Wayne G.
South Africa
May 14, 2014
Disappointing Second Stay
Location, Location, Location
We've stayed at this hotel before and were aware of the outdated furnishings and tired look of the resort. However, the hospitality and restaurant were previously outstanding - this is no longer the case. Reception staff are rude, don't make eye contact and ignore guests, likewise in the restaurant - there is a definite don't care attitude accompanied by the varying levels of service one has to attribute this to a management issue. There is noticeably a higher number of loud expat "managers" about and the focus is almost entirely on the holiday club that they are endeavouring to peddle; leaving hotel guests ignored and feeling like second class citizens. The only redeeming feature and if it was not for this I would have rated the hotel a 1 out of 5, is the location - right on Patong Beach. Unfortunately, the negatives of this trip even out-way this and we will not be staying at this resort again in the future.

CHIA S.
Singapore
May 13, 2014
average
cleans the room the next day, honest-nothing was stolen,buffet breakfast
The room given was bad-room.the room's windows was facing directly to the staircase.

KOH G.
Singapore
May 04, 2014
Beautiful beach
Good location. Beach front. Near night life and restaurants.
Average. Book airport transfer but never turn up when reach airport.

Ryan H.
Indonesia
May 01, 2014
Best Location
location, price, beach
Its really awesome, the position is in front of the beach, when we took breakfast, its already have the beach view. and its few meters away from the center of the nightlife, Bangla Road. so everything you need is here, you just need to walk a little bit. But if you really care about the hygiene, don't take this hotel, at the first day my wife caught a cockroach flying in the room, and we also have plumbing problem 2 times.

Roza Y.
Uzbekistan
April 28, 2014
Pleasant stay
location, breakfast, service
overall, It was a pleasant stay. The service was good. Breakfast selection surprised me, they had a good variety. The only drawback is noise. I suggest to bring ear plugs. The mattress wasn't comfortable.

Moana E.
New Zealand
April 15, 2014
Great place, saving to come back :)
Location, pool and beach
This hotel was great, not much room in the showers. But the perfect location