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Recent customer comments

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All reviews (1169)

Business travelers (31)

Couples (553)

Solo travelers (182)

Families with young children (142)

Families with older children (83)

Groups (178)

Very good
7.8
based on 1169 reviews
Hotel Condition/Cleanliness
7.9
Facilities
7.9
Location
9.1
Room Comfort/Standard
7.6
Staff Performance
7.6
Value for Money
7.5
Food/Dining
7.2

9.7 Gil M.
Australia
May 16, 2014
Absolutely great
Staff Location Amenities
Absolutely great, the staff were very attentive and the rooms were excellent

6.3 christinee M.
New Zealand
May 12, 2014
average
location most staff
3rd stay maintenance is slipping the pool was really warm room service food was cold and the pool bar service has really slipped. wont go back

8 Jason M.
Australia
May 12, 2014
Good central location, clean with nice size roomsv
Location, staff, cleanliness

8.3 nigel S.
United Kingdom
May 11, 2014
Pleasant stay in a very well run hotel.
Friendly and efficient staff.Swimming Pool.Restaurants
Very good and will stay again.

10 Monique V.
South Africa
May 20, 2014
Relaxed with beautiful surroundings
Pool, close to beach and nightlife, luxury stay at affordable rate

9 Jeffrey G.
Singapore
May 05, 2014
Nice hotel, great location.
Location, cleaniness and comfort.
Had a great time. Nice friendly staff. Speak English well.

7.3 John D.
United States of America
May 14, 2014
beautiful modern hotel.
clean, centrally located, amazing rooms.
This hotel was absolutely beautiful. Nice room with a balcony view which let you see the sunset. Other than that I would not recommend for single people or a younger crowd. The hotel seems more family oriented. You have to pay for Internet. Have never had to pay at a high end hotel before. The rooms do NOT have an iron. You have to pay for dry cleaning services to get your clothing wrinkle free. Lastly, you could not bring guest over without stopping by the front desk and paying a fee of $1500 baht. This was outrageous, very uncomfortable and a nuisance. It seemed that the hotel was trying every possible way to scratch money from our wallets. There are better options out there.

8.7 Nadiah A.
Singapore
December 11, 2014
Pleasant stay
Location, Accomodation, Value for money

8 Rick M.
Australia
April 29, 2014
Good hotel close to everything
Location room pool
Very relaxing

8 Stephen B.
United Kingdom
April 29, 2014
Disappointed
Swimming pools
Sorry to say that with the exception of the swimming pools for the kids, there was nothing much more I can say. The room was nice but the hotel wanted £30 a night for an extra bed. Every bar and resteruant within Patong offers free Wifi but the hotel charges for this service. Staff are were great, the buffet provided of a nought was nothing exciting.