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Excellent 8.1
Based on 836 reviews

Recent customer comments

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Excellent



based on 836 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.0
  • Location 8.9
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 7.1

Mark R.
United Kingdom
January 17, 2016
A very pleasant stay. Thank you.
Roof top pool. Staff, Room.
I enjoyed my stay at the hotel very much. Well worth it in my opinion. The room was very nice, comfortable and clean. The roof top pool is really nice, with a bar serving drinks and food. The breakfast is very good also with a good variety and selection of meals and snacks. It is in a nice walking distance from Bangla road and the beach but not too close.

david M.
Australia
January 15, 2016
Handy location
Clean,quiet and handy spot
Nice small hotel. Has its own lift,pool on the top floor and very close to the nightlife and shops.

david M.
Australia
January 15, 2016
Modern,clean and handy location
As above
Very well laid out room and handy to shopping centre and nightlife.

Kase N.
Australia
January 15, 2016
Good hotel
Friendly staff, clean rooms, good location
enjoyed my stay, thank you all

Pavel R.
Sweden
January 11, 2016
Great hotel in a great location
Location, pool
A very nice hotel in a great location with a good pool. The rooms were good and clean and most things work as expected. The only thing I am not too happy with is the food. I asked for spicy and I had to ask them for extra chili.

Chew D.
Singapore
January 10, 2016
Nice hotel
Environment and location
Breakfast varieties not a lot but the location of the hotel is quite convenient.

Ben S.
United States
January 08, 2016
Decent Hotel in Patong - but needs improvement
Location, Staff Performance,
Our first room was dysfunctional for two important reasons: it was clearly smoking (I specifically requested non-smoking) and the a/c didn't work. The staff was very accommodating and moved us to a new room immediately. No questions asked. The new room was much better. The staff was also really helpful with making arrangements for traveling around the island and other information. Really excellent team. The hotel itself is in a fantastic location in Patong. But the rooms generally need to be renovated. They're old. The furniture is old. Etc. the hotel itself might need to be renovated. Breakfast was kind of disappointing. The selection was limited and It looked like it catered exclusively to British/Australian tastes (e.g. no Thai food, little fruit) - everything could have been better. I think a four star rating is pretty generous (but maybe for Patong, it actually merits four stars. I don't know). It seemed more like 3/3.5 stars to me.

Felipe F.
Brazil
January 07, 2016
Great location, good value for money
Friendly staff, location and comfortable bedrooms
Really good for the price

Gabriel D.
Australia
January 04, 2016
Good choice for the price
Price, location, cleanliness
The hotel was great for the price. Was there at peak Christmas season so even better if it is cheaper at other times. Overall impressed with the quality of the amenities and cleanliness of the hotel. Some areas of improvement would be the king bed which was two singles zipped together, older, threadbare towels that stood in contrast to some newer, fluffy towels sometimes available. My biggest complaint was the nearly unusable Internet connection. I was never able to connect my laptop to it and the phone kept dropping out constantly. It seemed the Internet connection itself was fine, but there was some issue with the setup of the hotel. Bought a local SIM for Internet in the end.

jackie D.
Canada
December 30, 2015
Amazing!!!!
Comfort. Rooftop pool. Breakfast
Absolutely love this hotel. Stayed at it a total of five nights in December and returned for xmas