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Very good 7.5
Based on 161 reviews

Recent customer comments

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Very good



based on 161 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 7.1
  • Location 8.4
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.2

Victor G.
United States
January 20, 2016
very good value for money. strongly recommend.
breakfast, location, staff

Mayvika L.
Singapore
October 22, 2015
Good stay
Near to the beach
5 mins walk to beach

Sam W.
Australia
October 04, 2015
Nice staff but over priced
The view
I got a sea view room. The cleanliness of the hotel felt low. When I turned on the shower a funny smell come from the water. When I was walking through to my room the walkway/lift smelt mouldy. The staff were very nice but unfortunately I wasn't happy with the rooms.. For a 4 star at the price I paid you can get much nicer at much less.. I won't be returning.

Lay T.
Malaysia
October 03, 2015
Very nice staff and good location
Very good staff and location
Comfortable

Dmitrii A.
Russia
September 29, 2015
reasonably good for patong area
food, soft bed, airconditioner
It was good, the only big problem was internet, it was disconnecting very often and couldn't reconnect till we called a technician. They need to improve on it. The food was good, they adjust themselves according to the tourists - i.e. during our stay the group of chinese tourists came, the very next day there were not much to eat for european people, almost all the food was chineese. To summirize - if we come againg to Phuket and decide to stay in Patong, highly likely we would choose this hotel again - at least I know all its problems now)))

William L.
Malaysia
September 04, 2015
Morning breakfast was not that local and delicious
Staff friendliness, hotel appearance
Overall satisfied

philip W.
United Kingdom
July 30, 2015
Good stay
Staff room location
From booking in to checking out no problems Reception staff fantastic and very welcoming Room was very good The location very good I will definitely stay here again and would recommend any one to stay here

Jai G.
Malaysia
July 29, 2015
Excellant
Staff, Room , Location
It was well worth stay at Patong Heritage, we were upgraded to a bigger room without any cost. The entire staff from reception to F&B and room service was indeed very pleasant and humble. A special thanks to the F & B manager whom was very professional and friendly. Rooms were cozy and nice as well as the location of the hotel. Overall me and buddies had a a great time.

shi L.
China
July 24, 2015
Good
Food condition and staff service
I think environment and conditions is ok

Peter M.
Australia
July 14, 2015
Comfy clean accommodation
Staff attentiveness
The hotel was iundergoing refurbishment, I expect this to be ongoing for quiet some time. The only disruption this caused to me was the noise at about 0900 in the mornings. Usually I was out before this time playing golf, so not a big problem if your an early riser. The restaurant does a very good international style breakfast buffet, and the porter staff were always very helpful with my golf bags when I was coming and going from the hotel. Of note I was also upgraded to another room which was great, perhaps this was a little sweetener due to the refurbishment activities at the hotel? Either way, the upgrade was a nice gesture. The hotel was Guest Friendly, and I would recommend it as more appealing to the couples type of traveler. I wold recommend this hotel