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Patong Merlin Hotel

44, Thaveewong Road, Kathu District, Patong, Phuket, Thailand (Show on map)

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Hotel Area: Patong Number of Rooms: 448

Recent customer reviews

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Very Good

7.7

based on
306 reviews

Value for Money
7.2
Location
8.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.5
Food/Dining
7.7
All reviews (306)
Karina D. Groups Australia, October 15, 2011
Great little tropical resort in city

Location and pools
8
Great location, just out of busy street but easy walking distance
Craig A. Families with older children Australia, October 14, 2011
Money Hungry Hotel

Wfe recieved a cake for her birthday, good pool areas
4
Second room was not ready till 7pm, were given 2 free meals at the Terrace, was horrible. Wifi only available at reception and was expensive, beer in lobby was 140 baht or 36 from minimart acros the road,. We had to pay for late checkout even after they did not check us in till 7pm. stayed here ten years ago and not much has changed, same old rooms even same old televisions. Used to recommend this hotel to friends, cant anymore as it was one of the worst stays we have had any where in the world, staff are unfriendly, and must be taught that money is everything. Pools are best feature but surly pool attendants should be sacked. Do yourself a favour dont stay here.
Travel tip: Stay next door same great location, better service and friendlier staff etc..
Katie C. Couples Australia, October 12, 2011
Great hotel, wonderful service

Pools, room was very nice, massage at the spa was perfect
7.7
Overall the stay was great, the aircon in the room was a but loud but that's probably the only bad thing to say about it.
Sightseeing/Attractions Tip: Definietly do a day trip to Phi Phi Island, my favourite day of the holiday
Damian W. Families with older children Australia, October 07, 2011
very good location

layout around pool was excellent
8.7
Found staff pleasant but not over friendly at check in.Rooms were clean, fairly spacious ,air conditioning was icy cold my wife likes it that way although you can adjust to your taste.Found balcony great for relaxing overlooking gardens and pool.Breakfast was ok lacking a little in variety.If you dont like crowds get to breakfast early.All in all had good stay for the price and would come again.
Restaurant Tip: You and Me about 300 metres from hotel.good food good price no stomach complaints
Matthew C. Couples Australia, October 02, 2011
Good Hotel, Good Location

Plenty of pools
5.7
Our stay was ok, neither excellent or terrible. Just an average hotel. Is very large & the service was as if they had already dealt with hundreds of people before us. Not great value for money
Susanna B. Couples Malaysia, September 17, 2011
Great location but bathroom was a little small

Rooms were very clean, view of pool was excellent
9
1. staff were very helpful, polite and explained the hotel facilities in detail. 2. location was very convenient as it was right at the beach front. 3. breakfast buffet was very nice. 4. not fussy about check out or check in time.
Sightseeing/Attractions Tip: 1. Phi Phi island snorkelling 2. Big buddha
Andrew R. Families with young children Australia, September 17, 2011
Great hotel in a good location, good for families

Plenty of pools and reciprocal rights at Merlin beach.
7.3
we have stayed at the patong merlin 4 times previously. it's a good hotel in a good location and the kids really like the pools. the hotel spa is also very nice. suggested improvements are as follows: better gym facilities; bigger, flat screen tvs in every room (current tvs are old); dvd player should be in every room.
Wei L. Groups China, September 13, 2011
excellent location, good facilities, but run older

location
7
Good location, good facilities. But the rooms run old. The staffs aren't very warm.
Peter B. Couples Australia, September 07, 2011
Great pools but overall average

pools and location
6
This is my second stay here although I have been to patong 9 times.My last stay here was 8 years ago. They have four pools which are the feature of this resort.All the pools are lovely but the middle one in the group of 3 is looking very tired. The rooms have been refurbished since my last stay but they are till average and the bathroom is a basic, although clean. The balconies have seen better days. Breakfast also average. Thi resort has an exceellent location and great pools,overall though it is tired and no doubt will need a total refurb, something like what they doing to Club Andaman at the moment. It relies heavily on patronage from the Australian market and probably 80% of guest there during our stay were Australian. I feel for the same price you can find better accomodation, but the pools are hard to beat.
Jackie G. Families with older children September 01, 2011
Great Hotel with beautiful pools

Fantastic Pools and location of hotel
9
We had a great stay although the weather was absolutely terrible. The rooms were fine although.

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