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Recent customer reviews
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All reviews (1829)
Families with young children
May 05, 2009
Great location near beach, bars, shops and restaraunts.
We have stayed in the Patong Resort about 5 times, because of its great location. We stayed in a Superior room which was really nice with very modern, decor and fittings, and flat screen TV. Take The staff are always attentive and helpful. It serves a nice breakfast which varies each day with different specialities.
Hotel Feature Tip:
Take a safe deposit box in reception its free where as you pay daily rate for the one in your room.
May 02, 2009
good location not so service
good location near every thing,room size OK, breakfast is good
Good location in patong beach, but large hotel with many guests equal not very friendly service. I was given a very far room although the hotel is not full and I cheked on sunday.
not friendly for Muslims no hose in the bath room and a sign in the swimming pool against Muslim lady dress for swimming.
The room size is good but you will not find the tea and coffee. Very good selection in brkf. but they will not refill the coffe you have to do it and you have to walk about 100 meter from the room to get to it my rm, many rooms are further.
There is charge for in room safe of 53 bht per day, this is the first time I see it in hotel. If you are cheking out late the main safe close at 11pm.
April 29, 2009
Value for money
The room is new and provide what we need for vacations.
The hotel is well located in Patong, in the middle of shopping and restaurants but yet we could not hear any noise. It is value for money to stay there
April 29, 2009
The hotel is situated in great location with walking distance to shopping, restaurants, bars etc.
Value for money hotel in Patong, well located and rooms are new. Recommend for first time to Phuket, easy to reach all facilities.
April 28, 2009
The Worst Hotel I've Ever Been
After getting irritated and disappointed they will upgrade your room
I travel frequently, and read reviews before I book a hotel room. When I read some of the reviews of this hotel I'm having doubts but I still consider this hotel because we'll be staying for a night and might not encounter any problems. But I was very very wrong, this is the worst hotel I've ever been so far. We arrived at 9am in the morning and asked if we can use that day the breakfast coupon because we need to leave early the next morning and we cannot use it anymore. They did not allow us to use the breakfast coupon and told us to pay for the breakfast for that day. In other hotel Ive been they put validity date on the coupon and it depends what day you want it to use.
When we entered our standard room, its like an old motel. Room was a bit small, bathtub w/ stains, carpet w/ stains and uncomfortable to my feet that I felt dirt from it.I requested for a 2 extra pillows in the housekeeping and took 3 follow-up calls every 10 min and no one send the pillows until I found out that the mattress springs are broken. I called in the front desk and told it to them, he said he will send a person in our room to check it. When I openrd our door I saw ladies from housekeeping for their room daily cleaning. I called one of them to check the mattress, and then they came back trying to put a thin foam on the bed!!! How can that thin foam solve the broken mattress springs? That was the time I got angry and told them that I didnt pay for a room with that kind of accomodation. I asked them to change the whole spring mattress or move us to another room.
Look for another hotel even you'll be staying here for one night because, its better to stay in small hotels or inn rather than staying in this ZERO star hotel!!!
Staff - no one smiles and willing to accomodate you
Food - nothing special
Families with older children
April 22, 2009
Amazing Patong Resort
location, great breakfast spread, easy exits from hotel to beach, bangla road. 5 mins walk to beach and bangla road. good air condition.
great value for money resort. great rooms. communication skills to be improved for receptionists. very close to
nightlife, restaurants and beach. food bit expensive. close to jung ceylon shopping mall.
dont miss out the great food in Savoy seafood retaurant and the thai food court in jung ceylon very economical.
United States of America,
April 21, 2009
Good location hotel
Good location. Good size room.
Patong Resort is in a good location. Just a short walk to the beach and beach road. Had a problem at check in with a Trainee but was easily resolved by regular staff. The breakfast was very good. Served in an area that was not air conditioned; however, there was always a nice breeze so no problems with flies or mosquitos. The lobby is air conditioned sometimes and sometimes not. There is a problem with mosquitos in the lobby. We stayed in the new building, not in the main hotel. The staff was very helpful in finding a first floor room to accomodate a disability. The room was very good size. Wireless internet is available. The tour desk staff were very unfriendly and of no use to us. Massage was available but, only outside near the pool. No indoor facility.
The Savoy seafood restaurant is only a short walk from the hotel. Great food at reasonable prices.
April 17, 2009
Not good, not bad
The room was a bit old, but cleaned and comfortable.
The hotel location was convenient to reach out both beach and city center. But the staffs were not well-trained. I was waited at the front desk for 20 minutes when I checked in. Thinking about the price, it was so-so.
The hotel was very closed to the beach.
April 14, 2009
Patong Resort hotel
The location of the hotel is great! It is close to the main streets, beach and shopping area but the hotel still has it's own peace and tranquility. Pool area is pleasant for spending time, swimming and sunbathing. Buffet breakfast is comprehensive and the rooms are clean and tidy (eventhough some of the rooms are little bit oldish).
The hotel is a great value for money. Of course we stayed there on the low season when charges were little bit lower and there was'n that much crowd in hotel. The hotel staff is friendly and helpful. I'm sure we'll stay in Patong Resort hotel also on our next trip to Phuket.
April 13, 2009
Do not stay here!!!
Location although Fort Knox - no friends allowed!
Arrived at hotel that had been booked through Agoda. No room ready as new staff had made a mistake. Finally a room found. The next day after shopping we went back to our room to find another family there and our belongings missing. Went to reception and staff did not know where our luggage/clothes/belongings were. Said day staff left for day. After lots of discussion our belongings were found in another room. Our clothes had been pushed back into our bags, my handbag was in disarray, my mobile phone had calls made, and worst our valuables (passbooks,traveler's cheques, jewelery, money were still in the original room in the safe! We had to go and knock and ask for our valuables back!! We wanted to talk to the manager and told not available!! Imagine if that was your things and the hotel staff had gone through it! We had also arranged a pizza to be delivered to hotel and the hotel would not allow it to be delivered, although we had advised earlier. Very unfriendly hotel, not worth the panic when your belongings are missing and used.
Hotel Feature Tip:
Stay elsewhere!! There are a lot of other hotels in great locations. Stay away from the 'Absolute' people who tell you that you have won a prize on a scratchie - its a scam!
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Customer Reviews - Patong Resort, Phuket
- 5 nights at the Patpon Resort - The standard room did not come up to expectations in compari
- a home away from home - this was the seventh time i have stayed at patong resort eac
- Agoda - fun and convenient and relaxing place to stay with
- Awesome Location - Hotel is situated 5 minutes walk from Jungceylon Shopping Ma
- Bad Bad hotel - This hotel is really old and it is not well maintained. I fe
- bad service - this hotel is not willing to support guests. the way they ha
- brilliant hotel - we stayed at Patong Resort for 4 nights in March and were ve
- Centralised location - this is the second time that i am booking this hotel. i must
- Centrally located - Great location, beach & Jungceylon Mall a few minutes away b
- Clean, good location. - i previously stayed at patong resort and loved it, so was ap
- comfortable hotel and rooms - I like this hotel stayed there seven times very convenient a
- Excellent location - We had a very pleasant time at the Patong Resort. Staff ver
- Excellent stay at Patong Resort - We stayed at Patong resort for 6 days 5 nights. I love the p
- excellent - nice trip when staying here, the location was very good. eas
- Fairly well - We have spent new year time at the hotel for the last five y
- Family Holidays - This is first time we visited Phuket and found this hotel on
- Fantastic Hotel - The pictures don't do this hotel justice, is looks magnifice
- For the best location in Patong... - During checkout I was annoyed when they showed me a half ope
- good hotel and perfect location - it is perfect for young couples or singles. if you like good
- Good Hotel close to Patong Beach and Nightlife - Hotel is located close to both Patong Beach and the Nightlif
- Good hotel, worth to stay - The room is very clean and comfortable. It is very convenien
- Good location & big clean rooms - Check in was fast & friendly,I cant really review any furthe
- Good location for beach and nightlife - The rooms are very nice with good air con and very clean. Th
- Good Location! Good Food! - Located at the heart of Patong, it's within walking distance
- Good Location, Old, Expensive, 4 Star??? - Cleanliness is the most important thing to be improved if yo
- Good location - I stayed at this hotel with a few mates and were kindly give
- Good location - Overall good experience, good food, good value for the money
- good location - This hotel located in the middle of patong but not noisy at
- Good location - Very goooood and convenient location. walking distance to th
- good mid range hotel - Good mid range hotel which is in a fantastic position. Has a
- Good rooms and excellent service by front staff - rooms really good, only had one breakfast and one dinner but
- Good value for money - Quite, but central location. Shopping and restaurants is all
- GREAT DEAL - If you like Patong's nightlife, you can go through back gate
- Great Great Great Location in the middle of Phuket - the hotel is very close to the beach. very close to supermar
- Great location and service - The hotel had a fantastic location, with entrances leading t
- Great location but poor service - Hotel location is great but service is not good. Room servic
- Great location but service is bad - this hotel has great location. but we did not have a good im
- great location clean good security - would deffinatly stay again only fault no free wifi had to p
- Great location good size room - Nice hotel friendly staff breakfast disappointing given the
- Great location to hot spot in patong - Despite the cons of the resort is, its divided into 2 wings.
- Great location to stay - Just a lil things that was dissapointing is that when i call
- Great location with good services - Location and connections can't be better. From the backside
- Great location, breakfast is lovely - we booked the standard room since we were there for 15 night
- Great location, clean and neat room - Clean room, spacious bathroom and balcony. Wifi is slow and
- great location, good staff - great location, rooms average size, close to everything- sho
- Great location, large rooms - The room was larger than expected, for the price paid. The b
- Great location, waking distance from beach & clubs - Room are modern and clean. Quiet in the hotel and walking di
- Great location. Poor service, few smiles... - Booked as couple and one child under 12, breakfast included.
- Great Location - Garden view pool rooms very noisy due to short cut for guest
- Great location - Great place to stay, good price accom. Very central to every
- Great location - Have stayed 3 times at this hotel.I like the location.
- great location - Hotel is in a great location,only downside was that bed was
- Great Location - i have stayed at patong resort 6 times now.great location,be
- Great Location - Rooms clean but small but very suitable for our needs - rece
- Great Place and Friendly People - stayed there for 3 nights - hotel location is in the heart o
- Great place to stay - Loved the location of this hotel, 3min to the beach, 1min wa
- great place - i stayed at patong resort for 14 nights in a deluxe room it
- Great resort, good location - we were in the deluxe room on wing 4, room was huge with a b
- Great stay with good location and value for money - This room seemed to have had some pretty bad reviews, but my
- Great value, clean, great service - Will stay there again. The hotel was clean, the staff happy
- Hard to fault, unless you look really closely. - situated just behind bangla rd with easy access to it via a
- Have stayed here now 9 times and will be returning -
- Horrible! Had to change the hotel in 1 day of stay - Horrible Experience to say the least.`
Air condition make
- I loved it - loved every minute of it, with friendly staff....you have th
- Ideal location, near acces to Patong beach - I like the hotel location, because it's near to Patong area
- Lovely Hotel !! - Have 2 swimming pool, near Jungceylon Mall and Patong Beach.
- Lovely hotel ,great location ,recept service poor - Booked new wing but was allocated old wing however after a n
- lovely hotel and great location - it is very nice hotel and also very good location.
- Lovely hotel and helpful staff - Location of the hotel is good, very close to everything but
- Lovely hotel with nice pool - v enjoyable. beaut pool, nice friendly staff, easy walk to
- lpatong resort - on the whole a very good place to stay staff were friendly w
- Money money money - Evrything for Money money money
Wifi extra money
- Mosquito Ridden Rooms, Not a Happy Puppy - First night we got there we were shoved into this disgusting
- Nice hotel and good service - We have stayed here many times but the hotel service is bein
- Nice Location - room is big enough and comfortable. breakfast is still ok. t
- Nice Resort but rooms are average!! - Was ok but nothing special. Rooms were a bit old and small
- Not all that gllitters is gold - The reception staff ath the hotel were not friendly on our a
- not good - thought this to be a good place to stay, very noisy, staff v
- Ok hotel with nice location. - Not the best hotel. Its far from the reception to the room a
- OK hotel - Hotel is so-so, balcony is prone to rain, so can't really ha
- Patong Resort - More than one building? - The hotel is bang in the middle of Patong it seems, we took
- Patong Resort Experience - I have paid my sixth visit to the Patong Resort and have al
- Patong Resort Hotel - it is easy to go to patong beach from this hotel.. I like wi
- Patong Resort in Phuket - Patong Resort is a nice place to stay in Phuket. My familiy
- Patong Resort review - If guest security is important to hotel owners, why they are
- Patong Resort Review - The location, as what I've got from Google map, was a very g
- Patong Resort stay - Find the location of Patong resort good, relatively quiet in
- Patong Resort, Phuket - Very clean and seemed newly refurbished. Floors, bathroom, f
- Patong Resort, -
- Patong Resort, -
- Patong Resort, - since iam stayed in this hotel i was so happy about the loca
- Patong Resort -
- Patong Resort -
- Patong Resort -
- patong resort - The patong resort is a very good place to stay if you are lo
- Patong Resort - The Patong resort is in a very good centrel location.one of
- patong resort - This was my first trip to Thailand, and Patong was a wonderf
- Patong Resort - We checked in on 15th January and everything was fine for ou
- Patong Resort - We have stayed in the Patong Resort about 5 times, because o
- patong - it was not as good as i thought it would be so my write up w