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Very good 7.7
Based on 2611 reviews

Recent customer comments

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Very good



based on 2611 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.1
  • Location 8.7
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for Money 7.7
  • Food/Dining 7.4

Stephen R.
United Kingdom
June 14, 2015
One the best hotels in Patong
Very nice hotel, great location and good value for money
Staff are so good here!

Kevin H.
United Kingdom
June 10, 2015
Spacious and clean rooms and grounds; service poor
Two large and clean pools; spacious and clean rooms; good value.
Just USD 55 per night, including tax, service and breakfast, for a three night stay in a Premium Deluxe room. That’s a low-season rate but still very good value, and the hotel largely deserves the high ranking it gets. Note there is no free wifi except in the restaurant (where the signal was very weak) - the chargeable plans they offer are at crazy prices so buy your own Thai SIM card! The buildings are well maintained and everywhere was clean. The grounds are spacious, and it’s unusual to stay at a place with two separate, and large, pools. The restaurant for breakfast is spacious and there is a large buffet but, as is true in most hotels these days, the quality is nothing special. Note that the hotel caters to large mainland Chinese tour-groups, and that creates a certain “atmosphere” around the place - plus noise. Staff service is sort-of “do what we have to do, and that’s it”. I hadn’t even reached the reception desk to check-in, before a staff member asked “passport please”, even though he could surely see my hands were full with my luggage. There was no greeting or welcome during the check-in process itself, just going-through-the-motions. Overall, it’s a very good hotel from a value-for-money perspective, and relative to the local competition, and has nice spacious grounds and large rooms. It’s well maintained but the service approach seems to be that the guests are there to be processed and dealt with rather than welcomed and respected.

Sasha L.
Australia
June 08, 2015
Winter week away
Hotel location very good,staff friendly, very well priced accommodation, breakfast ok, good sized swimming pools, overall would recommend hotel & would stay here again.
Stay at hotel was above expectation, good facilities & reasonably quiet, not recommended if your after a party atmosphere, room size (executive room) spacious, well priced establishment, would stay there again.

Nathan S.
Australia
June 03, 2015
Way too many out there that are worse
Clean good air con , easy staff to talk to
Enjoyed it, staff good friendly , it's good spot to beach bars and shopping centre so good spot I'm fussy with pillows that's about it there a little firm haha

Rahul R.
India
May 31, 2015
Good hotel to stay
Location, Staff and Cleanliness
One of the best hotels to stay in Patong. Centrally located close to Patong beach and Shopping. Staff are good and well mannered. Room ambiance and cleanliness is very good. Value for money. In all I would rate 4.7 out of 5.

guhan K.
Malaysia
May 23, 2015
room for improvement
space,location,cleanlines
Old hotel,stale smell in the corridor. no wifi in room.

TRINA S.
Australia
May 18, 2015
Great stay
Value, location, breakfadt

MIN T.
Myanmar
May 16, 2015
Some Staff at desk not friendly. (not all)
Location was good. Lobby seat smelly.
Since 4 star Deluxe room No shower gel and shampoo. Some staff at deck once customer ask something not like to answer. Need to ask 2-3 time to get respon.

zoltan V.
Hungary
May 15, 2015
value for money
staff attitude
It's ok, there have been some issues but thanks to proactiness it's all been sorted. Good value for money.

MA Y.
China
May 10, 2015
Good.
Food. Location.
Nice.