| Patong Resort |
Guest Rating: 8 |
kevin S.
|
 United Kingdom
Family with young children
Date of Stay: 05 May 2009 |
| Value for Money: |
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8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Great location near beach, bars, shops and restaraunts. Standard rooms need redecorating. At breakfast a manager "upbraided" my wife for putting orange juice in a baby bottle, saying it was not for taking out of the restaraunt ! Our 2 year old does not do glasses very well, I complained and it was overturned. We have stayed in the Patong Resort about 5 times, because of its great location. We stayed in a Superior room which was really nice with very modern, decor and fittings, and flat screen TV. Take The staff are always attentive and helpful. It serves a nice breakfast which varies each day with different specialities.
Hotel Feature Tip : Take a safe deposit box in reception its free where as you pay daily rate for the one in your room.
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| 3 nights/4 days stay at Patong Resort. Phuket |
Guest Rating: 7 |
kong L.
|
 Australia
Couple
Date of Stay: 05 May 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
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4/10 |
|
Hotel well located in central position. Easy access to Jungceylon shopping complex and shops. 5 mins walk to Patong beach front. Impressive appearance especially the foyer compared to the few hotels that I inspected around the vicinity like Patong Beach Resort just behind the Patong Resort Staff very friendly when checking in, but lack of basic spoken English. Rooms looks tired and in need of re-vamping. The breakfast area have flies and this is not hygienic especially when you are having breakfast in the outdoor area. The food for breakfast ehether western or eastern needs to to review as some of the food are suitable only for the locals and not up to international standard for tourist from the west. overall all, the hotel looks impressive until you get into the lift onto your room floor. Upon coming out of the lift on your floor level (4th floor) the is a mushy smell and the air smell very stale and the lighting gloomy. The corridors needs to be freshen up by airing and brighter lighting. This applies to the room itself, but after opening the balcony doors and airing for a few minutes with the sir conditioner on did the room smell fresher. Went to have dinner on the 8th floor and the staff very po;ite and make you very welcome. Food not too bad but a little pricey compared to outside restaurant. Other than that it is very cosy and comfortable. Very pleasant swimming pool and the view very good. Would'nt mind staying at this hotel again if you can accept the breakfast.
Sightseeing/Attractions Tip : Avoid eating at any of the surrounding hotels restaurant as it is rather pricey compared to the local eateries. Always ask for discount when shopping in the shopping complex. When buying any items and claiming for tax refund, make sure that you get the approaite invoices over Baht 5,000 and do not let the shop say baht 2,000 is adequete. Make sure this is in one name on the invoice and not split into your partner's name or yours.
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| good location not so service |
Guest Rating: 7 |
nouman B.
|
 Kuwait
Solo Traveler
Date of Stay: 02 May 2009 |
| Value for Money: |
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8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
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4/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
good location near every thing,room size OK, breakfast is good dirty carpeting, not very friendly staff,long distance to walk to the rooms and there is a fee for the in room safe. Good location in patong beach, but large hotel with many guests equal not very friendly service. I was given a very far room although the hotel is not full and I cheked on sunday.
not friendly for Muslims no hose in the bath room and a sign in the swimming pool against Muslim lady dress for swimming.
The room size is good but you will not find the tea and coffee. Very good selection in brkf. but they will not refill the coffe you have to do it and you have to walk about 100 meter from the room to get to it my rm, many rooms are further.
There is charge for in room safe of 53 bht per day, this is the first time I see it in hotel. If you are cheking out late the main safe close at 11pm.
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| Value for money |
Guest Rating: 7 |
jurairat P.
|
 Vietnam
Solo Traveler
Date of Stay: 29 Apr 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
4/10 |
|
The room is new and provide what we need for vacations. There is no wirless internet in bedroom. The hotel is well located in Patong, in the middle of shopping and restaurants but yet we could not hear any noise. It is value for money to stay there
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| Good Location |
Guest Rating: 6.7 |
jurairat P.
|
Vietnam
Solo Traveler
Date of Stay: 29 Apr 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
4/10 |
|
The hotel is situated in great location with walking distance to shopping, restaurants, bars etc. There is no wireless internet in room and breakfast quality is not very good. Value for money hotel in Patong, well located and rooms are new. Recommend for first time to Phuket, easy to reach all facilities.
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| The Worst Hotel I've Ever Been |
Guest Rating: 2 |
rose G.
|
 Singapore
Couple
Date of Stay: 28 Apr 2009 |
| Value for Money: |
|
2/10 |
| Location: |
|
2/10 |
| Staff Performance: |
|
2/10 |
|
| Hotel Condition/Cleanliness: |
|
2/10 |
| Room Comfort/Standard: |
|
2/10 |
| Food/Dining: |
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2/10 |
|
After getting irritated and disappointed they will upgrade your room I travel frequently, and read reviews before I book a hotel room. When I read some of the reviews of this hotel I'm having doubts but I still consider this hotel because we'll be staying for a night and might not encounter any problems. But I was very very wrong, this is the worst hotel I've ever been so far. We arrived at 9am in the morning and asked if we can use that day the breakfast coupon because we need to leave early the next morning and we cannot use it anymore. They did not allow us to use the breakfast coupon and told us to pay for the breakfast for that day. In other hotel Ive been they put validity date on the coupon and it depends what day you want it to use.
When we entered our standard room, its like an old motel. Room was a bit small, bathtub w/ stains, carpet w/ stains and uncomfortable to my feet that I felt dirt from it.I requested for a 2 extra pillows in the housekeeping and took 3 follow-up calls every 10 min and no one send the pillows until I found out that the mattress springs are broken. I called in the front desk and told it to them, he said he will send a person in our room to check it. When I openrd our door I saw ladies from housekeeping for their room daily cleaning. I called one of them to check the mattress, and then they came back trying to put a thin foam on the bed!!! How can that thin foam solve the broken mattress springs? That was the time I got angry and told them that I didnt pay for a room with that kind of accomodation. I asked them to change the whole spring mattress or move us to another room.
Look for another hotel even you'll be staying here for one night because, its better to stay in small hotels or inn rather than staying in this ZERO star hotel!!!
Staff - no one smiles and willing to accomodate you
Food - nothing special
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| Good location hotel |
Guest Rating: 9 |
michael B.
|
 United States
Couple
Date of Stay: 21 Apr 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
Good location. Good size room. Patong Resort is in a good location. Just a short walk to the beach and beach road. Had a problem at check in with a Trainee but was easily resolved by regular staff. The breakfast was very good. Served in an area that was not air conditioned; however, there was always a nice breeze so no problems with flies or mosquitos. The lobby is air conditioned sometimes and sometimes not. There is a problem with mosquitos in the lobby. We stayed in the new building, not in the main hotel. The staff was very helpful in finding a first floor room to accomodate a disability. The room was very good size. Wireless internet is available. The tour desk staff were very unfriendly and of no use to us. Massage was available but, only outside near the pool. No indoor facility.
Restaurant Tip : The Savoy seafood restaurant is only a short walk from the hotel. Great food at reasonable prices.
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| Amazing Patong Resort |
Guest Rating: 9.3 |
vivek S.
|
 India
Family with older children
Date of Stay: 21 Apr 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
location, great breakfast spread, easy exits from hotel to beach, bangla road. 5 mins walk to beach and bangla road. good air condition.
expensive food, not motorbike friendly, security staff need to be polite with guests, reception attendants should be more proficient with english.
great value for money resort. great rooms. communication skills to be improved for receptionists. very close to
nightlife, restaurants and beach. food bit expensive. close to jung ceylon shopping mall.
Restaurant Tip : dont miss out the great food in Savoy seafood retaurant and the thai food court in jung ceylon very economical.
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| Not good, not bad |
Guest Rating: 6 |
saya N.
|
 Japan
Other
Date of Stay: 17 Apr 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
4/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
4/10 |
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The room was a bit old, but cleaned and comfortable. The staffs were not well-trained. The hotel location was convenient to reach out both beach and city center. But the staffs were not well-trained. I was waited at the front desk for 20 minutes when I checked in. Thinking about the price, it was so-so.
Sightseeing/Attractions Tip : The hotel was very closed to the beach.
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| Patong Resort hotel |
Guest Rating: 8 |
laura M.
|
 Finland
Couple
Date of Stay: 14 Apr 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
8/10 |
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The location of the hotel is great! It is close to the main streets, beach and shopping area but the hotel still has it's own peace and tranquility. Pool area is pleasant for spending time, swimming and sunbathing. Buffet breakfast is comprehensive and the rooms are clean and tidy (eventhough some of the rooms are little bit oldish). Room charge doesn't include safe-deposit box. If you want to use the box, you need to get a key from the reception. However, the daily charge for the safe-deposit box isn't that much (around 50 baht/day if I remember correctly). The hotel is a great value for money. Of course we stayed there on the low season when charges were little bit lower and there was'n that much crowd in hotel. The hotel staff is friendly and helpful. I'm sure we'll stay in Patong Resort hotel also on our next trip to Phuket.
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| Do not stay here!!! |
Guest Rating: 3.7 |
sonya R.
|
Australia
Couple
Date of Stay: 13 Apr 2009 |
| Value for Money: |
|
2/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
2/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
4/10 |
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Location although Fort Knox - no friends allowed! Staff went through bags, Staff used my mobile phone without approval, Staff packed up our belongings and moved to another room as hotel double booked the room - without notification. Arrived at hotel that had been booked through Agoda. No room ready as new staff had made a mistake. Finally a room found. The next day after shopping we went back to our room to find another family there and our belongings missing. Went to reception and staff did not know where our luggage/clothes/belongings were. Said day staff left for day. After lots of discussion our belongings were found in another room. Our clothes had been pushed back into our bags, my handbag was in disarray, my mobile phone had calls made, and worst our valuables (passbooks,traveler's cheques, jewelery, money were still in the original room in the safe! We had to go and knock and ask for our valuables back!! We wanted to talk to the manager and told not available!! Imagine if that was your things and the hotel staff had gone through it! We had also arranged a pizza to be delivered to hotel and the hotel would not allow it to be delivered, although we had advised earlier. Very unfriendly hotel, not worth the panic when your belongings are missing and used.
Hotel Feature Tip : Stay elsewhere!! There are a lot of other hotels in great locations. Stay away from the 'Absolute' people who tell you that you have won a prize on a scratchie - its a scam!
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| Not all that gllitters is gold |
Guest Rating: 4.3 |
efraim R.
|
 Israel
Family with older children
Date of Stay: 11 Apr 2009 |
| Value for Money: |
|
2/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
2/10 |
| Room Comfort/Standard: |
|
2/10 |
| Food/Dining: |
|
8/10 |
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Reception staff were indifferent, bad odour in the rooms that we received The reception staff ath the hotel were not friendly on our arrival and even were indifferent to our requests to change rooms. In the first room that we received, there was a very bad odour emanationg from the carpets and we saw several spiders climbing on one of the walls. In the second room, there was also a bad smell of mildew. The third bed that we ordered in advance was not ready on our arrival. In contrast to all of the above, we want to mention a very plesant bellboy who came to our room and arranged the transfer of rooms.
Hotel Feature Tip : It's possible and often necessary to change the rooom
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| quite nice |
Guest Rating: 7 |
shereny C.
|
 Malaysia
Solo Traveler
Date of Stay: 10 Apr 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
even this hotel nearby night life places, but is non-noisy when u at room staff of there not so friendly , think have to improve their language and manner u can choose this hotel for your travel if you like night life,but you need to walk a distance to shopping centre or market if you would like to buy something there...
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| brill location... |
Guest Rating: 6 |
deepa P.
|
Family with young children
Date of Stay: 02 Apr 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
2/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
4/10 |
|
the hotel location is fantastic a 2min walk from the beach front. all the resturants are located on the beach too sdo we were not restricted from being in the hotel. staff attitude needs to be improved they need training on how to deal with international customers and their expectations of how they expect to be treated. The hotel location is fantastic a 2min walk from the beach front. All the resturants are located on the beach too So we were not restricted from being in the hotel.Staff attitude needs to be improved they need training on how to deal with international customers and their expectations of how they expect to be treated.
Restaurant Tip : All the restaurants are at a fab location near the hotel and opp the beach.
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| nice family vacations place |
Guest Rating: 8.3 |
cezary J.
|
 Poland
Family with older children
Date of Stay: 30 Mar 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
10/10 |
|
localization-
just a few steps from beach and Jungceylon mall.
quiet place - it is shielded from the Bangla noise.
good breakfast.
big swimming pool. rooms can be refurbished - however its was clean. Th hotel is located between the beach and Jungceylon shopping mall, 2 min walk to Bangla Road ( over 100 bars).
It is quiet clean area surrounded by sky scraping hotels. The breakfasts are buffet with everything you need from American to Japanese cuisine.
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