Back to hotel info

Very good 7.7
Based on 2622 reviews

Recent customer comments

Filter by traveler type
Very good



based on 2622 reviews
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 8.7
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for money 7.7
  • Food/Dining 7.4

Janelle S.
Australia
October 24, 2012
trouble at checkout
off the main street away from the noise
We thought this hotel was failry good we were upgraded to a better room which had plenty of space and was very clean and functional. The outlook however was not great as we faced the driveway, there were other rooms in our section that faced the pool which were better. When we were leaving we had an early morning pick up to our next destination so go up early and went to check out about 10 min before our bus was due. When they checked the room before we finalised everything they claimed that the hairdryer was missing. I recall seeing it in a fabric bag in a draw but did not use it. I am not sure when I last saw it but we went back to the room with them to check and it was not there. I suggested housekeeping may know what happened to it so they made a call but said no they did not take it. Worried about our pick up we offered for them to search our bags, the men who came to do this were too busy chatting to even pay much attention. We did not have the dryer and were wanting to finish our check out to go. Finally after I asked to talk to the manager they returned our credit card slip and agreed to let us go. Luckily our pick up was late and we were able to get away alright but the saga went on for at least 1/2 an hour.

Bronagh D.
Ireland
October 23, 2012
Nice hotel in central location
Clean, good locaton
Staff are friendly and willing to help with your bags. Rooms were fine, slightly out dated but clean so good for a short stay.

May T.
Malaysia
October 23, 2012
Strategic Hotel
Location is good
This hotal has a very good location minutes walk away from Patong beach and the red light district. It was quiet safe to walk but men being harassed by workers at night when the night life springs to life is a common sight. We had two rooms and one of them had a clogged up toilet. So we changed to the room next door. Staff were not very friendly but they were still ok.

Glenhall T.
United States
October 23, 2012
big resort that's it
exit points to beach and bangna
well all in all it's an ok hotel, big and spacious, their kind enough to let us book ear y and leave two hours the check out, but we have to transfer 3 rooms cause the other two room are just worthless, theres a balcony with no view and two separate small beds for couples, they just don't want to give up their better rooms even when there's not much people in the hotel, a litle greedy and business minded, not customer oriented though...

Frank G.
Australia
October 20, 2012
Good location and quiet
In centre of Patong, off main roads, nice pool
We stayed as a golfing group and location was ideal for pick up and drop off. Close to nightlife but off main roads. Good restaurant.

SHU C.
Singapore
October 20, 2012
Good Location but normal room
Location
The location is really good in patong area. Few steps only will bring you to the famous street. Hotel room is just normal maybe we just lived in the old wing but not the new wing.

Matthew M.
New Zealand
October 19, 2012
Good hotel near the beach
Good location
Had a comfortable stay at Patong Resort, the location is great being only a five min walk to Patong beach and not much more to Bangla Road.

CHINNY Y.
Malaysia
October 19, 2012
Great Hotel nice location
Swimming Pool Is nice
Patong resort is great hotel for couple & family , is very near market for shopping and Bangla road is just 15min walking distance , a lot of money changers in the night market.Jucyelon Big Shopping Mall is just walking distance 15min,u can try the Mihun Soup at Bazaan , opposite of Bangla Boxing Stadium .

drawsen C.
Canada
October 19, 2012
satisfactory
pool
i think it was ok. not too great. it has a pool. it is close to the night life and still quiet. no key to the door that opens to the pool. it is also a bit hard to find and the tuk tuk drivers will rip you off at any chance they get.

Chin U.
Australia
October 19, 2012
Lovely service
Great location
Service is top class. Location is ideal. Lose to everything Phuket got to offer. Facilities that the hotel provided are adequate. Having said all this I think the hotel should improve or up grade the bathroom as mine was leaking and causes wet floor.