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Very good 7.7
Based on 2613 reviews

Recent customer comments

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Very good

based on 2613 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.1
  • Location 8.7
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for Money 7.7
  • Food/Dining 7.4

David W.
United Kingdom
October 12, 2011
Good Hotel close to Patong Beach and Nightlife
Clean, Roomy and good Breakfast
Hotel is located close to both Patong Beach and the Nightlife of Bangla Road, but far enough away not to be disturbed by these. For single guys using this hotel be aware of some 'hidden' policies they have on late night guests.. Hotel has two sections to it, Pavillion has comfortable, spacious rooms that surround the Pool area.

Matthew C.
October 10, 2011
Mixed feelings from our stay, Nice to start with.
Nice pool, close to beach
Started off as a very nice place to stay and trying to stay positive even though it ended on a lesser note. we landed 8am, got to hotel and was aloud to check in at 9.45am. this was very nice as there is a sign clearly stating check in at 14:00. Staff nice and friendly. Pool was clean and plenty of sun beds, when we got there in the mornings a sponge thing was placed on beds for us. all in all very nice place and people. The bad part, Check out. went to check out, gave keys and got asked to wait, after 15 mins when back and asked what was going on. was told were checking the room, after 30 mins told them cab was waiting we needed to leave. he made a call and started to write stuff down. he said that in my room we drank 2 bottles of water and 1 7up, the same in my brothers rooms. we then started to check we had been drinking to correct 'free' water which we had and we had sloe left extra water and cans of coke. while we were talking about this a different group also got told they had drank 1 7up and 2 bottles of water... In the End we told them we are not paying and to give us the bill. Just be warned check your mini bar when you get there and allow 30 mins to check out, it took us nearly 50 mins. but try not to let this little point take away form the fact the place is nice and clean and cheap.

Venkatesh K.
October 10, 2011
great hotel
the hotel was a great place to stay because of its proximity to the shopping areas and the beach. decent people around and was very spacious and homely. was neat and tidy

Neil S.
New Zealand
October 05, 2011
Great location and value in expensive Phuket
Breakfast was not as good as some other hotels
This hotel is recommended. Good clean and modern room overlooking garden. Location is great with access to both roads running parallel to the beach and shortcut to Bangla road. Good pool area and friendly staff. Only disappointment was breakfast which was a bit basic and not so tasty. Otherwise I would return if Patong.

nigel H.
October 03, 2011
great location and great staff
near the beach and shops and has space to park a car over night if you choose to hire one.
we really enjoyed our stay at patong resort the location is great nice and close to everything but not to close to the night life that you worry about the it with young children. can't wait to go back

Seila H.
September 30, 2011
Great hotel, with great service, clean and spacey
Proximity to markets, bangla road etc
really enjoyed my stay, would definitely choose this hotel in the future.

Mandy E.
September 28, 2011
Great hotel, very clean, value for money
Close to Jungceylon shopping centre and Bangla road
i have stayed in phuket 5 times now at different hotels and for the price this hotel is great. it is clean, friendly and the gardens and pool area are well maintained.

How T.
September 26, 2011
Ideal location for all activities
Big lobby
The hotel is situated at the centre of Patong beach and close to the beach, shopping area and nightlife. Very convenient to walk around without any need to take transport. The 2 swimming pools in the hotel are good for relaxation after a long day walk. The breakfast is good and the cafe overlooking the pool is very windy in the morning. The deluxe room is big and spacious but the bathroom is quite worn down and requires urgent repair/renovation.

Michelle A.
September 26, 2011
great location, lovely hotel
location,good value
We were very happy with this hotel, good value and good location,friendly staff

Adrian A.
September 25, 2011
Lovely hotel and service with a smile
In good location
Good service, staff very friendly and help full. Close to everything, good for relaxing.