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Very good 7.7
Based on 2627 reviews

Recent customer comments

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Very good



based on 2627 reviews
  • Cleanliness 7.6
  • Facilities 7.3
  • Location 8.8
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for money 7.7
  • Food/Dining 7.4
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Hicham M.
Lebanon
November 02, 2011
Lovely hotel and service with a smile.
best features of the hotel, selling points, things you liked
i have stayed here on a number of times the location is the best selling point.great hotel, food good and reasonably priced, very clean rooms. very good location for local amenities, situated right in the centre of town, even though it was close to the night life the hotel was very quite at night.

Vinh M.
United States
November 01, 2011
Great location and staff
great location and staff
The location is just a short walk to the beach. Hotel staff was very helpful during the checkin. The breakfast was good for price of the hotel. The manager at the hotel was very friendly. The rooms were clean. The draw back is this location lacks a workout area. Overall, if this hotel would have a workout area for those who likes to excerise everyday so they can enjoy all the good Thai food at night.

Adel A.
Bahrain
October 28, 2011
nice location
location and room
very nice hotel location and staff too am going to stay next time for sure cleanliness is good, for room you have to select deluxe or else they reside you in another wing which is outside main hotel building i didn't like it so i stayed one night at that wing and made a new reservation for deluxe to be in the main building. apart from that its all good.

Jung G.
Australia
October 20, 2011
Great location, tripple deluxe with no spa
great location
I paid for deluxe tripple, but was placed into a smaller room with no spa facility (my brother paid for deluxe - double and his room has a spac facility). Furthermore due to incompetence of cleaner staff, we were delayed un-necessarily on check out for supposedly 3 missing hand towels. Initially the tripple room were given 3 hand towels, we took 2 clean towels, left 1 dirty hand towel for the cleaner to collect. When we returned that afternoon, we placed the 2 towels back into the laundry basket. We noticed that the cleaner took the dirty hand towel, but didn't replace it with a new one (so we are already missing 1 hand towel that day). The next day the cleaner took the 2 hand towels that we used on the swimming trip, again these 2 towels were not replaced. Since we don't need to use the hand towels (also the fact that that we were checking out the following day), we didn't make any inquiries about it. We assumed they would have taken note of the fact that they have collected all 3 hand towels. To my disappointment, they told us that 3 hand towels were missing when we checked out. We had to explain the whole story and ended up wasting around 20-30 minutes. Should they replace each towel that they took with a clean one (1 dirty for 1 clean one), there wouldn't be any issue. That is when they took 1 dirty towel, if it was replaced with a clean towel the day we took 2 towels out of the room, when we got back there would have been 3 towels altogether as per normal. So the next day the cleaner would have found all 3 towels. But instead they took 1 towel one day, then 2 towels the next without replacing them at all. This I think is something they can work to improve to prevent unnecessary delays and wasting people's time. Our pick up car had to wait for us while the staff made sure that all is in order.

Gail R.
Australia
October 20, 2011
Great value & location
Great breakfast, clean spacious rooms, helpful staff
This is our second stay at this hotel in the past year & to be honest we wouldn't stay anywhere else. For the price you pay, you get a clean spacious room, fantastic breakfast with heaps of choices at a hotel that is close to everything,ie Bangla Rd nightlife, Jungceylon shopping centre & the beach. What more can I say!!

John G.
United Kingdom
October 20, 2011
Great hotel very well located
great location , frendly staff, very clean rooms
great hotel, food good and reasonably priced, very clean rooms. very good location for local amenities, situated right in the centre of town, even though it was close to the night life the hotel was very quite at night. swimming pool good but should have steps added to allow accesss for disabled persons. walk in steps are a must and could be located at the shallow end of the pool.

philip P.
Australia
October 19, 2011
great location
large rooms
i have stayed here on a number of times the location is the best selling point

philip P.
Australia
October 19, 2011
great location
large rooms
do not stay in superior rooms very small deluxe are worth the extra money

roy O.
New Zealand
October 17, 2011
great service
location nice lay out
from time of arival were greated by staff who took our bags to chech in desk. check in staff were frendly and efficent we were then shown to our room which was located adjacent to pool area which was a great location. rooms were large clean air conditioning worked well room service was exelent food good . we will be back.

David W.
United Kingdom
October 12, 2011
Good Hotel close to Patong Beach and Nightlife
Clean, Roomy and good Breakfast
Hotel is located close to both Patong Beach and the Nightlife of Bangla Road, but far enough away not to be disturbed by these. For single guys using this hotel be aware of some 'hidden' policies they have on late night guests.. Hotel has two sections to it, Pavillion has comfortable, spacious rooms that surround the Pool area.


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