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Very good 7.9
Based on 966 reviews

Recent customer comments

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Very good

based on 966 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.9
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 7.7

Yadana K.
September 07, 2015
Dining, pool and services

September 05, 2015
I'm going to Graceland, Graceland
Location was fantastic right on the beach and at the quieter end of the beach road. The pools were excellent and central to all rooms. Reception staff tried hard to solve any issues.
We booked only a couple of days before arrival after moving from another hotel we weren't happy with. We booked a deluxe pool view room and although the room was great we didn't have a view due to ground floor position. We also had two nights of dreadful sleep due to the the next room's guest who coughed and dry wretched all night long. Poor guy sounded dreadful like whooping cough. The reception were very understanding and moved us to the top floor with a great pool view. Graceland is great for families with young children, but we found it very noisy around the pool, there is however a pool on the newer side of the resort which is a much quieter area. The dining room is very noisy as its so large and I did find the staff there not friendly at all. It seemed I was a nuisance when I asked if they could set the table. The food is plentiful, however my family found the food cold, lacking flavour and variety was average. i would stay there again but would select the room location carefully and eat breakfast out.

Matthew C.
September 02, 2015
Dated but worth money
Breakfast, Staff, Location
Checking was good, staff were perfect. hotel rooms were looking a bit dated but as we were leaving they were in the process of repainting the rooms in my building. The pool has a few tiles need replacing as it left sharp edges which for small children was not good. Belgium bar worth a visit other food place i felt were a bit over priced but not more than you would expect at any hotel. Nice drinks in the Pool. Would look to go back.

Kaideen L.
September 02, 2015
Great Hotel with Great Service
Location, room & food

Crystal W.
September 01, 2015
Great hotel and staff
excellent ent swim pool, nice staff, close to beach
Generally good 5 star hotel

Chi S.
Hong Kong
August 29, 2015
Nice environment
Nice view nice pool nice environment

Ehab A.
August 29, 2015
Average Hotel
pool location food

Anoop M.
August 29, 2015
It was nice
Swimming pool gym and restaurant
It was nice and great the staffs r nice for family its nice I enjoyed my trip

Shun W.
August 26, 2015
food , location , friendly
Thanks all the staff help me celebrate my friends birthday , we have a wonderful trip in here ...

Geoffrey R.
August 25, 2015
Our stay
The pools,location,staff
It was very enjoyable and relaxing except the security man with the whistle out side our windows all night was annoying but over all we would recommend your resort to friends and family