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2015
Very good 7.9
Based on 953 reviews

Agoda Verified Reviews

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Very good



based on 953 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.8
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Staff Performance 7.6
  • Value for Money 7.7
  • Food/Dining 7.7

9.3 belinda W.
Australia
August 09, 2015
Best holiday
Bar pools,pools and staff
Sensational everyone had an awesome time

7.3 NARES C.
Thailand
August 08, 2015
Cleanliness ,old building should be improved
room size

9.7 Sharad R.
India
August 05, 2015
Great Location and Resort!!!
Location, facility and view
Excellent!!!

3.3 WISSAM A.
United Arab Emirates
August 04, 2015
never gonna happened again
pool renewed building
we reach the hotel around 10 PM same day of check-in we waited for a while and we went to room first building is too old and can rate hotel that provide such quality with one star max they even charge deposit for power adapter then the bathroom was dirty (hair on bath tub) I went down to reception asking to change the room first we are not satisfied with building and the room he said will send someone to clean and bathroom stayed the same pictures are fare different from realty, they said I can't they dont have better rooms renewed building is expensive and should be different booking this one can;t upgrade or change even give us a smaller room but cleaner building(imagine that little Lizard was running in the corridor) next day no one calls I went to front desk evening and asked cancel the booking if they don;t have other solution the manager was too rude keep repeating the same stuff if u don;t like it talk to agoda our hotel is old and we give the best room for agoda, I'm socked how this hotel takes 7.9 after like 30 minutes fighting and screaming he gave us same exact deluxe room but in the renewed building number 4, it was same room but like we moved to a different hotel but that took from us 24 hours of arguing the employees are not handy we requested for number to book internal flight the said go to airport, what about tours you go to offices by the beach and book. FOR GOD SAKE I'M A GUEST I DON'T KNOW ANYTHING IN THIS COUNTRY from my experience in hotels if the hotel really respect its reputation will close for maintenance specially it wasn't even the high season

9.3 Hadi W.
Indonesia
August 03, 2015
a nice getaway hotel
cleanliness, room comfort, facilities
It was a pleasant and comfortable stay

3.7 Per U.
Norway
August 02, 2015
Poor service. Internet problems. Loud music.
Room size. Large pool.
Cut short stay. Spent hours on internet issues. Poorly trained staff with attitude problems. Not 5 star breakfast. To much institution like.

6.7 irman R.
Indonesia
July 31, 2015
nice
pool sleep grass
Nice.....

9.3 yoyoh Y.
Indonesia
July 30, 2015
Very comfy hotel especially for family with young
location, pool, breakfast
I'm so satisfied and we going to stay in Graceland again if we come to Phuket

7.7 Budi M.
Indonesia
July 30, 2015
Good view located And Pool
Halal Food, Pool , clean
Nice hotel

9.3 Matthew M.
Australia
July 29, 2015
Great Hotel
Pools, cleanliness, space
Great Hotel, bit far from nightlife but only 200baht in tuk tuk and nice 15 minute walk. Breakfast fantastic and large selection of pools to chill at. Beach fairly empty up this end which I actually preferred.