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Recent customer comments

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Very good



based on 940 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.9
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Staff Performance 7.6
  • Value for Money 7.7
  • Food/Dining 7.7

8.7 Bharatkumar P.
India
June 23, 2015
Good
Location, swimming pool, bar counter in swimming pool
It was wonderful experience in Graceland resort only we didn't get vegetarian foods over there otherwise beautiful experience.....

7.7 Kumar K.
India
July 08, 2015
Relaxing stay
Quiet location without being too far from the main town, great place to relax, good breakfast
It was raining most of the four days we were there. But it was good to stay indoors and relax.The rooms were clean and comfortable. Patong beach is just across the road. If you don't want to eat in the hotel, you can amble over to Bangla Road, which is just 10 minutes away and offers a wide range of cuisine. For those who are staying indoors, the hotel has a pool table and bowling alley. But Phuket is a bit of a ripoff in terms of transport.

9.7 MILIND H.
India
June 18, 2015
Best Located Hotel for Family in Phuket
Location,Pools,Staff
Best Located Resort Hotel in Phuket.Beach just across the road.Clean Rooms.Prompt Check In & Check Out process.Helpful staff.Big Resort Hotel.Were unable to explore it fully in 3 days stay.Staff was very cooerative and helpful.

10 NURUL S.
Malaysia
June 14, 2015
secure, safe, best food & hotel
cheap for 5 star
Everything is best

9.7 Judy R.
Australia
June 14, 2015
Last minute booking
Pool, staff, food
Lovely

5.7 Ahmed A.
United Arab Emirates
June 15, 2015
no where else
location service and security
ok but not great. poor room condition and bugs. but staff were good and location is great.

5.3 TEE P.
Singapore
June 10, 2015
old hotel with worn out buildings n surroundings .
beach across the road, complimentary drink at cafe and lastly counter manager able to commu in englisg
overall, the not good, the swimming pool chairs at dirty.. walking area mostly flooded or under work.. the worst thing is the hotel are so hard on who is staying in each room and charge us for kids for breakfast n stay... for our prepaid rooms. the chamber maid service line is right outside our rooms n ringing at night n morning ! shock to tell u my boy iPhone 4 inside his backpack was missing during the stay!! which it was never take out to use at all and realized it was lost after checked out but charger is still around . The location of hotel is quite out of happening area.. moreover it's quite erie as it is situated beside a graveyard!

9.3 Yue W.
China
June 13, 2015
good location, good service
We stayed in the superior room with private pool. The room was very big and clean. We requested for large bed, and in the end we got 2 king size beds!! Sunset restaurantwas just downstairs.
Good location and value for money.

8 Peter B.
Australia
June 19, 2015
Right on the beach
location right on the beach,buffet breakfast was great,room very comfortable
We enjoyed our stay here. The included buffet breakfast was great. Nice big pools and right accross the road from the beach. Lots to see and do close by

10 Thi P.
Vietnam
June 05, 2015
the staff are very friendly
gần với trung tâm, gần biến, phòng rộng và thoáng,
relaxing and enjoyable. very nice hotel