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2015
Very good 7.9
Based on 970 reviews

Recent customer comments

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Very good



based on 970 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.9
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 7.7

Yansen W.
Canada
July 09, 2015
Bad service and rusty extra bed.
Location
It was a bad experience. Overpriced and bad service. The only upside of this hotel is its location.

Kumar K.
India
July 08, 2015
Relaxing stay
Quiet location without being too far from the main town, great place to relax, good breakfast
It was raining most of the four days we were there. But it was good to stay indoors and relax.The rooms were clean and comfortable. Patong beach is just across the road. If you don't want to eat in the hotel, you can amble over to Bangla Road, which is just 10 minutes away and offers a wide range of cuisine. For those who are staying indoors, the hotel has a pool table and bowling alley. But Phuket is a bit of a ripoff in terms of transport.

Brandon K.
United States
July 08, 2015
Nice locale away from party zone
Had good variety of food restaurants. Is close to lots of nearby restaurants. Swimming pools are large enough to accommodate lots of people.
I enjoyed my stay with this hotel. It is in a great locale for nearby restaurants to eat at that are cheaper than the hotel prices. The security team there does a good job of monitoring any access in and out of the hotel area but this hotel not being near the busy party streets is a plus. Those streets are about a fifteen to twenty minute walk away. One awesome thing is they have a dessert area in Lobby with various cakes and treats for all ages. The hotel is definitely great for families and is also nice place if are a solo traveler as there is plenty of space at this hotel to lounge around.

Kimberley C.
Australia
July 08, 2015
graceland review
pool, staff , modern rooms

Sean W.
United States
July 04, 2015
Disappointed
The Belgium Beer Cafe
Terrible. The customer service was poor. The quality of the food at the breakfast buffet was poor. The deluxe room was just a standard room. The furniture was dated and the bathroom was sub standard.

Henry K.
United States
June 28, 2015
Location is nice...that is about it
Location, location, location
Not bad, but my stay at Hilton and Regents were infinitely better.... The place obviously had been hit hard by the tsunami. The renovation seems somewhat incomplete. The only thing nice about the place was the location near Patong Beach. Stay away from Patong and just come at night. Karon and Panwa are so much nicer.

CHAU W.
Hong Kong
June 28, 2015
Check-in time is really long
Environment, facilities, location

Wanlapa P.
Thailand
June 27, 2015
Clean nice staff pool perfect food good
Big room near beach good location
Perfect value of the rate

Stephen D.
United Kingdom
June 27, 2015
Horrible
Location, checkingout
Dirty, overpriced, rude staff!

ROBERT W.
Singapore
June 24, 2015
Decent for a short stay
The swimming pools, the gym and the breakfast selection
We nabbed a good deal thus making our stay worth it. This hotel seems to be popular with tour groups and I would not recommend it to couples for an intimate stay, although the big pools make it ideal for families with children. Food is mediocre at best and the staff don't appear to care much about how well they perform their jobs. It's a good 15-20 minute walk to Junceylon Mall and a 200 Baht cab right (one-way). The hotel is located near the beach but not on* the beach (separated by a road).