arrow-up-icon Get points on your miles program!
Back to hotel info

2015
Very good 7.9
Based on 949 reviews

Agoda Verified Reviews

Filter by traveler type
Very good



based on 949 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.9
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Staff Performance 7.6
  • Value for Money 7.7
  • Food/Dining 7.7

8.7 Wai L.
Malaysia
December 29, 2015
Fantastic location, nice pools and near beach
Good location with beach front, lots of restaurants and shops nearby and clean and friendly hotel staff.
Great! Will recommend to my friends. My family enjoy the stays.

7.3 Jeyakumar R.
Singapore
December 28, 2015
Staff looked unfriendly except few.
Location, Location, Location
Good...

9.3 Sarah G.
United States
December 28, 2015
Relaxing place to visit
The food was delicious, the staff friendly and it was lovely.
We had a wonderful stay at Graceland. Everything was wonderful.

8 TRACY L.
United Kingdom
December 23, 2015
Good hotel location - used just to sleep
Location, Belgium bar, different pools
It was nice we didn't have any problems, I feel the rooms could do with a little update as slightly shabby but all cleaned well... The breakfast was not fantastic although a good selection but very busy too! Pools are lovely and clean. The Belgium bar is lovely with live music very relaxed. We would stay here again for the money.

8.7 BALAKUMARAN K.
Singapore
December 23, 2015
Great place for families
room, food and facilities
great... we had a wonderful time....

10 Feng Z.
China
December 22, 2015
good location
good location, food, service
good location to patong most famous market.

6 ESTHER W.
Hong Kong
December 21, 2015
Good hardware but poor management
location, breakfast, facility

4.7 SUNG J.
South Korea
December 18, 2015
unsatisfying staff`s manner
location, view,
very dissapointed about dining staff`s unkindness and their unprofessional behavior. During breakfast buffet,I was asking for some food,but one of your staff was answering extremely rude saying "No! No!" I was so embarrassed and told him that was very rude but didn`t got any apologizes. I could not believe how this can happen in the 5 star hotel. The hotel`s location, view and room condition was fine but your staff should be trained much much better. Otherwise I would never recommend your hotel to my colleagues and friends. Hope it change soon.

10 STEPHEN F.
United Kingdom
December 11, 2015
Great place great location
Location, staff, cleanliness
Fantastic place , no complaints at all, loved it

9.3 Benjamin K.
Australia
December 10, 2015
Awesome place
Location, pool, clean
Highly recommend