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2015
Very good 7.9
Based on 998 reviews

Recent customer comments

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Very good



based on 998 reviews
  • Cleanliness 7.9
  • Facilities 7.9
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 7.7
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SOH Y.
Malaysia
August 09, 2016
great place for family
comfortable room for our family and enjoyable all of the facilities

SOH Y.
Malaysia
August 09, 2016
relaxing and good location
enjoyable all the facilities at the hotel.

jonathan B.
Australia
August 02, 2016
Well appointed resort.
I only stayed one night, the resort is very big, rooms were a good size with nice modern feel and well presented. Friendly and helpful staff, would stay there again.

Melvard T.
Singapore
July 31, 2016
great place
great location.. nice place

Wai C.
Hong Kong
July 31, 2016
clean and good service
Clean and good service

Andy T.
Singapore
July 31, 2016
Couple
Good service.

mohammed A.
Saudi Arabia
July 28, 2016
very good view
will be back

mohammed A.
Saudi Arabia
July 28, 2016
nice place and veiw
will be back

Sara K.
United States
July 27, 2016
Ok
The check-in was very labored and long with no explanation. Our 1st room had a strong musty odor and was directly opposite the loud pop music blaring from the pool bar. The originally said they couldn't change it but then did after one night. The maids and other support staff were very helpful. The front staff less so. The landscaping is quite nice as is the pool.

sarah H.
United Kingdom
July 23, 2016
Food Poisoning and Aggressive Staff
We were enjoying our holiday until my husband and daughter got food poisoning from the Belgium Beer Cafe (attached to the hotel ).When I spoke to a hotel employee called Chai about this instead of asking how they were he become very hostile and rude asking how I knew that was the cause I said we had only eaten breakfast in the hotel and dinner there so it had to be their food. He was so angry with me I have never seen a hotel employee behave like that especially in Thailand when they are usually so polite and gracious..we originally wanted a late checkout as they were ill, but after his behaviour we checked out that night and went to another hotel. It completely changed my impression of the hotel ..the food poisoning is not an issue as its not unexpected but Chai's behaviour was inexcusable I'm surprised he is allowed to be so intimidating and rude to guests.