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Eugene C.
Families with older children
Singapore,
June 11, 2013
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Quite and peaceful
value for money, quiet, clean
7.3
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Jennifer J.
Families with young children
United States of America,
May 19, 2013
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Amazing hotel, but very far from everything.
8.7
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Tony J.
Families with older children
United Kingdom,
April 20, 2013
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Fab hotel with amazing pools and close to the see
8
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Nicholas S.
Couples
Thailand,
April 07, 2013
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Tasha C.
Couples
Australia,
March 16, 2013
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Nice rooms but staff cannot speak english
Private beack, large bathroom, nice pool
5.3
This hotel was ok, we stayed there for 2 nights at the start of our holiday. The private beach is nice, but the staff cannot speak English so communication is very difficult. The buffet breakfast is ok, lots of flies though... there are many nicer hotels down the road - however they may be more expensive
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Jose S.
Solo travelers
Portugal,
March 06, 2013
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Nice hotel, very big beach
8.3
Food ok. Very nice pool. the beach is big and nice but no coral
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Loretta M.
Solo travelers
United States of America,
January 04, 2013
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Ok hotel, very hard mattress.
Quiet and restful location - the private beach is absolutely beautiful.
6.3
the private beach was what i needed after a few days on karon. the location is truly ideal for people who want to get away. on the other hand, be really sure you want to get away because it is far from everything. other than the hotel next door, i am not sure there is anything within walking distance. but there are taxis always available in front of the hotel. also be aware that this hotel caters to 'large groups' often, and you are likely to feel like the 'outsider' at breakfast.
Restaurant Tip:
The Pesto at the Holiday Inn next door was awesome - try dinner at sunset. The food is really good.
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Richard F.
Families with young children
New Zealand,
December 30, 2012
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A let down from arrival. Poor quality of service. No friendly welcome, just robotic check in. No explanation of resort, just a piece of A4 with rules on it. Grounds poorly cared for, a very barren feeling as you walk past the rooms and the pools with no furniture. The main pool was filthy and the shower area over flowing and blocked with who knows what. I observed a staff member being shown this by another guest, he just shrugged as if to say 'so what' and nothing was done about it that day. The pool area had insufficient loungers and those that were there had towels on them and very few being used, and umbrellas also in short supply. Food and drinks were overly expensive and food served cold and an hour after ordering. This hotel clearly only looks after the Veraclub groups and has forgotten they have other travellers. And to be fair it did not appear that too many of them were happy as while we waited the 4 hours to check in there were a constant stream of dissatisfied guests at the front desk voicing their concerns. Of course no management to ensure actions were taken and followed up. I would suggest there is no management at this hotel. Sad as it looked like it had promise. Maybe with better management and some training.
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Kanyapat S.
Couples
Thailand,
December 30, 2012
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if i did not notice around, i would have been downgraded from the room i booked and paid. reception pretended that i did not know anything and just gave me the pool access room although i booked and paid for a villa. when i got back to the reception with anger, they returned me like there was nothing happened, no apology, just a new key card and fake smiles. shame on them. breakfast was pathetic and i can have something better other places else. one thing that is good about this hotel is the spa, which is not operate by this hotel...
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Kanyapat S.
Solo travelers
Thailand,
December 30, 2012
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Hotel is far for city center which create quite atmosphere for relaxing. In contrary, it is very hard to find food and convenient store, took about 20 mins more by car to reach the closet main road, shops and 1 hr to city center. If you want to separate yourself out of the crowd, I recommend this place, if not do not choose this hotel.
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