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Recent customer comments

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based on 2699 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.3
  • Food/Dining 7.6

John V.
March 18, 2013
A great honeymoon location
Friendly staff, comfortable room

chen J.
March 15, 2013
relax,clean. close to goog beach
clean room. good service.
relax,clean. close to goog beach. we really like here.

chen J.
March 15, 2013
relax,clean. close to goog beach
clean room. good service.
relax,clean. close to goog beach. we really like it.

Joey L.
March 15, 2013
Great Stay!
Location, Good Breakfast and the tour counter staff was excellent.
It was a good stay, but the hotel staff's english was not good enough. most of the time they needed the tour counter staff to explain to them. The Tour counter staff's Service was excellent. She was very friendly throughout our whole stay and also advised us which are the tours that were good. Hotel Breakfast was good with a wide variety and the location of this hotel is excellent as it is walking distance to Bangla and seafood restaurants.

Merle E.
March 10, 2013
Pleasing staff and always smiling. Exc. location
the lunch at the hotel
In the beginning was given a room with no lift and had to clime up 3 floors. After complaining the room was changed immediately. Staff pleasing and were ready to help always. Tours done though them and were good. Room spacious and big though had no front view

Kishan T.
March 08, 2013
great location
friendly staff
hotel near by happening area. bangla road .8 kms juncelon mall 1 kms beach .5 kms. you can ask hotel gurad to show you short cut to beach. great location. perfect place to stay

March 07, 2013
Everything goes well. Just too expensive.
Clean, service, breakfast
Everything goes well. It is convenien to the seaside and shopping mall. Room is large and clean.

jenna H.
March 04, 2013
great locaton. staff friendly
breakfast was fantastic. 5min walk to the beach
this hotel was perfect. location was central to everything. with resturants outside the door. fab pool bar. and close walk to the beach. staff couldnt do enough for you

Michael L.
February 27, 2013
A diamond in the rough
Pool, staff
You cannot go wrong if you book this hotel. I paid for delux with pool view and was very pleased at the room. Beds are hard but the same same everywhere in Thailand. Breakfast was excelellent. Staff sell higher than normal excursions but they only book with quality companies where you might get whatever from a street side booking agent. Was quite a long walk from the beach but that just convinced us to stay at the pool. Very relaxed and mostly quiet around the hotel, but steps from many good massage and eating places.

Matthew N.
February 26, 2013
nice resort
everything about this hotel is great
Stayed here recently for 6 nights with 8 people.cant fault this place.great location,service good,nice rooms,good breakfast and friendly staff.the pool is big and beer and food is reasonably cheap by the pool.the tour desk operater is really helpful and has good prices on day trips.the massage parlour just down the road,near security gate,is really good they are very professional and the rooms are very nice. Its a 5 min walk to the beach and 10mins to bangla road. I will not hesitate staying here again next time in phuket.cheers