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Recent customer comments

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based on 2699 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.3
  • Food/Dining 7.6

David M.
August 29, 2012
Outstanding hotel with amazing service.
Quiet, friendly, and helpfull.
one of the best hotels i have stayed at. the spa was nice, great pool, very friendly staff. the room had a very nice view and the area was quiet. only a few minute walk to one of the main roads for tourists.

Xiuqi X.
August 29, 2012
Lovely hotel and service with a smile
Big rooms, nice staff
Well equiped and serviced hotel, good cost performance. Esay location.

Anthony E.
United Kingdom
August 28, 2012
Absolutely Fantastic
We do not have enough superlatives to use regarding this hotel. Everything about the place was first class. It was the best (of six) hotels we stayed in during our time in Thailand by some distance. The service was incredible. The staff were so welcoming, especially a young man called Bom who was so helpful and friendly. My special request was that they help me make the stay special for my girlfriend and they obliged on arrival by upgrading us to the honeymoon suite. The pool was gorgeous, the whole hotel was impeccably clean, the breakfast was more than we could have asked for in Thailand and it is situated a stones throw from the nightlife (without interrupting those who wish to sleep). We will definately be visting Phuket again, not just because it is a beautiful place, but because we want to relive the amazing stay we had at the R Mar Resort and Spa. Brilliant.

Joanne I.
August 28, 2012
Lovely hotel, great location and fantastic staff
Staff were amazing and was very quiet at night time.
i loved this hotel, it is smaller than other places i stayed, but still had all the great facilities just on a smaller scale. the staff are so friendly and went out of their way to make sure you had a great stay.

August 28, 2012
so so
location is good very convenient
The staff in hotel is very freindly but the room it is soso,the bedsheet seems dirty have some marks there no idea if they change bedsheet for next customers, the a/c very lound and noisy hard to sleep at night. Also the room cleaning service it is so so never clean the room on time... Will not book again

Patrik L.
August 27, 2012
Very nice hotel with five minutes to the beach
Location, price, surroundings
The location is great especially if you dont wanna hear loud music, 5 minutes to beach, 5 minutes to shopping centres and 5 minutes to all night clubs. NOthing negative and I got a room with ocean view :)

August 27, 2012
Nice hotel with nice location
Location, Staff,
Nice location very close to beach, mall and bangla rd. Pleasant staff and good breakfast. Rooms are clean and pool was very nice. Hotel has a policy of charging breakfast for kids but they waived charges for my both kids for all days we stayed there. staff is nice but hotel manager is very rude and unpleasant person. My suggestions stay away from him don,t make any request to him for anything, he will turn you down very rudely. If hotel management is reading this review please take action. Everything else was good at this hotel.

Shayanun V.
August 27, 2012
Nice room and good services
Big room with good decolation, clean
Reasonable price with good services. It's a good choice to stay here if you want to explore Phuket night life as it's located in the center of Patong beach and close to Juncelon.

Samantha C.
August 26, 2012
Slightly Small room
The location was great and it had complete service such as day tour packages and booking of airport transfer (a little more expensive though).
We booked a deluxe room but I still find it rather small and not really worth the upgrade. Maybe it was for a better view. The breakfast tasted slightly above average with a normal variety. We were there for 4 nights and we realized the housekeeping was a little lazy! But it was still worth the affordable price and convenient location!!

Huifang W.
August 24, 2012
Lovely Hotel , Nice location
good location , friendly staff, clean room
I stay @ R Mart with my friend for a week , every relaxing hotel. good location but on back street very quiet . friendly staff, will definitely stay again next time. Ada, Australia