arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 2693 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.9
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.3
  • Food/Dining 7.6

August 27, 2012
Nice hotel with nice location
Location, Staff,
Nice location very close to beach, mall and bangla rd. Pleasant staff and good breakfast. Rooms are clean and pool was very nice. Hotel has a policy of charging breakfast for kids but they waived charges for my both kids for all days we stayed there. staff is nice but hotel manager is very rude and unpleasant person. My suggestions stay away from him don,t make any request to him for anything, he will turn you down very rudely. If hotel management is reading this review please take action. Everything else was good at this hotel.

9.7 Shayanun V.
August 27, 2012
Nice room and good services
Big room with good decolation, clean
Reasonable price with good services. It's a good choice to stay here if you want to explore Phuket night life as it's located in the center of Patong beach and close to Juncelon.

6.7 Samantha C.
August 26, 2012
Slightly Small room
The location was great and it had complete service such as day tour packages and booking of airport transfer (a little more expensive though).
We booked a deluxe room but I still find it rather small and not really worth the upgrade. Maybe it was for a better view. The breakfast tasted slightly above average with a normal variety. We were there for 4 nights and we realized the housekeeping was a little lazy! But it was still worth the affordable price and convenient location!!

7.7 Huifang W.
August 24, 2012
Lovely Hotel , Nice location
good location , friendly staff, clean room
I stay @ R Mart with my friend for a week , every relaxing hotel. good location but on back street very quiet . friendly staff, will definitely stay again next time. Ada, Australia

7.3 Huan L.
August 23, 2012
cheap and good
pictures and actual may differ a little.. but overall.. hotel is relatively cheap and clean.

9.7 david C.
United Kingdom
August 22, 2012
lovely hotel
fantastic pool
really very nice hotel been to thailand many times this is a very very nice hotel great pool good staff and the location could not be better.

8 Navin L.
August 22, 2012
Nice hotel in location
Nice rooms for value
Great location, rooms getting a little run down but still pretty good! Is comfy and a safe hotel! Massage parlour across the road is good! Ladies are lovely. This is a proper massage to!

10 Charise C.
South Africa
August 20, 2012
Beautiful Resort with friendly staff
great staff, clean pool, clean rooms, delicious food, close to everything in Patong
this was the best resort ever! the rooms are big and spotless. the staff is geniunely friendly 24/7 and assist at all times. the resort is close to all shops and the mall in patong.

10 Rhona D.
United Kingdom
August 17, 2012
Excellent service and great value for money
Breakfast was fantastic, great range each morning. The rooms were clean and spacious, and we had option of free minibar or wifi. Lovely pool area. Friendly, polite and helpful staff. Really good location, close to walk to things but also quiet.
This was a lovely luxurious hotel for the money we paid. We were welcomed with a welcome drink and were given lots of information when we arrived. It was nice to get a robe and slippers to wear in the room. For breakfast there was a wide selection of continental and Thai food, which made the mornings interesting!! Towels were available for the pool and beach and the location was very good. Overall it was a very nice place to be!

August 16, 2012
nice hotel nice rooms
location, rooms
very nice hotel,nice pool ,close to night life,close to the beach.