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Recent customer comments

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Excellent



based on 2693 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.9
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 8.3
  • Food/Dining 7.6

9 Mark B.
Australia
May 17, 2012
Great hotel and resort with friendly staff
Great facilities and spacious modern rooms
The R Mar resort and spa was a well presented hotel with friendly and helpful staff who were more than happy to help. On arrival we were given a complimentary drink and shown to our rooms which were modern, very clean and with the added surpise of a large balcony. The pool area was amazing as was the selection of breakfast with the option for fresh omlettes and eggs cooked while you wait. The location was down a dingy alley but this seems to be the norm in a lot of places in Patong and did not detract that much from the location. Access was also found from the beach road through another alley which made life easier. Overall a fantastic place to stay.

9 Sheryl W.
Singapore
May 16, 2012
Great location, rooms, service, everything!
Room, Service, Pool, Location
I booked this hotel at the last minute (15mins before I reached) and was very flustered when I arrived at reception. The service staff were all very nice and friendly. They offered me a drink before proceeding with my check-in. One of the options they provided me with was free mini-bar or free wi-fi. I chose the mini-bar and it was well stocked with drinks everyday. The room was very nice, the bed big and cosy. It also had a nice balcony with a view of the pool. Location is very convenient. It's 5min away from the beach (ask the staff about the shortcut), and about 10min away from jungceylon and bangla road.

9.3 Gwee A.
Singapore
May 15, 2012
Great service
Good location
quiet & nice place with resort feeling yet in the heart of patong . convenient location that is near beach,shopping & night life.good massage just outside resort.

7.7 Daniel C.
United Kingdom
May 10, 2012
Nice hotel away from the noise
Location and gorgeous room
Bit of a problem on their side when checking in and a slightly surly male receiptionist. However, room was really lovely,huge bed and gorgeous bathroom. Free mini bar was really appreciated -not sure why we were offered it but didn't complain! We didn't have time to use the pool as we arrived late and had booked for just one night. Nice location back from the busy main street so no issue with noise. 

8 Andrew T.
United Kingdom
May 08, 2012
Great hotel
Quiet
Had a great stay at this hotel. Rooms were very nice & free mini bar is a bonus. The difference between the deluxe & superior rooms is not a lot. It's just some are in the main building & don't overlook the pool but overlook the hotel opposite. The pool is very nice & the food that we had was pretty good. We had a tsunami warning whilst we were there so ended up spending the afternoon on the roof of the hotel, I just wish the staff would have kept us a little bit more informed of what was going on instead of us having to find out everythng we could through the internet. I will definately stay here again.

8.7 Asrul R.
Malaysia
May 08, 2012
Lovely hotel, great ambience and location!
Recommended for those staying with families
Was there with my wife and 3 yo daughter. Location was great. Rent a car at the airport, and it does helps a lot while traveling around Phuket especially since its a rainy season. Room was very comfortable and it does surprise me when the receptionist asked me whether I want a complimentary mini bar or wifi. Since I'm on holiday, who needs wifi? ..so took the complimentary mini bar and drinks was replenish without cost. Pool was ok. Breakfast a bit limited. But its not that important since restaurants are aplenty nearby. Better foods outside for lunch and dinner.

6.7 yvonne K.
Malaysia
May 08, 2012
nice
nice location
hotel rooms are clean and new, staffs are friendly.location also no bad but need to walk far a bit to beach.

6.7 yvonne K.
Malaysia
May 08, 2012
nice
nice location
Hotel rooms are clean and new, staffs are friendly.near bangla road, near shopping centre, near beach set in a pleasant quiet resort. Free mini bar or wi-fi.

6 yvonne K.
Malaysia
May 08, 2012
nice
nice location
Hotel rooms are clean and new, staffs are friendly.near bangla road, near shopping centre, far a bit to beach in a pleasant quiet resort.

9.3 TONI F.
Australia
May 07, 2012
Great hidden location, generous sized rooms.
Quite! No noise from the street. Good pool and safe suroundings.
We really like this hotel. The only down point is the noisy plumbing when someone next door is showering. But saying that we will stay here again next time. We are very happy here. the balconies are a nice size, there is a lift and access through the lane means no noise from the street, but you are still close to everything.