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Recent customer comments

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based on 2699 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.3
  • Food/Dining 7.6

Allison D.
United States
January 26, 2012
Amazing hotel and great location!
view from room was gorgeous, hotel staff were super friendly and accommodating
This resort could not have been better. The hotel staff are amazing and super helpful. All the accommodations with the hotel such as r restaurant, pool, and spa were of very high standards. I had an fabulous stay and wish I could have stayed longer.

Yu P.
January 26, 2012
the hotel is ok
location is really convenient yet not noisy
the location is superb, right in a small lane on the main street, but not as noisy as other hotels right on the street. easy to walk to joncyln and bangla road and patong beach.

January 25, 2012
great location,nice rooms nice pool
nice pool,friendly staff
we had a very nice staying,nice rooms.the hotel close to patong beach,close to nightlife.beautiful pull,nice atmospere,friendly staff,good service.they must improve the breakfast.

Jiahui Z.
January 22, 2012
Great hotel, will select it again
Good place in downtown, quiet, lovely people, good feasility in the room
it is great experience to live in rmar. moderate size room, large restroom, good air condition. room service is good. swimming pool is ok in such place. my wife got great spa! the waiter in the lobby always has smile. i definitely will choose this hotel in next time.

January 21, 2012
Nice hotel with spacious room
friendly staff,good service,spacious room
R Mar Resort is a nice hotel to spend time in Phuket,Patong. Hotel is located near to the happening area. The best part I like is approachable hotel staff and the fast service they provided to me. Negetive part of the hotel is not so close to the beach but there is a shortcut to reach beach,approx 700M. Mosquito in night time. Not much varity of food,very average.

oliver G.
New Zealand
January 20, 2012
I would not stay in the R MAR again
clean room
I was extremley disappointed in R MAR's staff service. When I was checking out of the R MAR, the man at reception attemted to rip me off. I would not stay at the R MAR again.

Robert M.
January 17, 2012
Good location hotel with friendly staff
Good pool, relaxing to stay here, free mini bar drinks
Difficult to access with a car,Bathrooms are noisy when adjacent rooms use showers,bathrooms needing upgrades,Hard to find hotel when first arriving,Delux rooms are the best option for room views,do not rely on staff for a early wake up call,most people eat away from this hotel after breakfast,we will not return to stay at this hotel.

chiu J.
January 17, 2012
all the drink in fridge is free
the best is the room is nice....comfort and the soft drink or beer is free
The room is very nice the location is perfect coz just go out everthing can find. Can eat can shopping walk within 15 minutes.... The soft drink all is free the beer is free too... And with replace everyday

Ivan A.
January 14, 2012
Best Resort on phuket!
The tour agent counter is the best!
Firstly, the location is simply brilliant. surrounded by the bustling activities of the patong beach, mega malls and bangla street, yet resort is secluded, queit and lots of green! exactly the place you need in a city which never sleeps! Secondly, the tour counter in this resort is the best! very friendly, is the norm but the killer is the business ethics of this people.Gave us really good discounts after suggesting us to take up a cheaper package for the same product. Despite the cheaper price, the quality of the tours are superb.Tour counters even provide refunds for issues with the tour supplier(they refunded half the package price when we missed the animal shows, but we still get to enjoy horse & elephant & ATV ride half price!) Lastly, we have stayed at 7 resorts in phuket considering the price we paid, this is the BEST!

Kirsty S.
January 12, 2012
Good location
Good location close to shops and beach
Like other reviews of the hotel I have read, the enterance to the hotel is a bit unnerving as it is down an alley way BUT in the alley way is cheap laundry service, money exchangers and two good places to eat without having to go out into the busy streets if you don't want to but alows you other options than just the hotel room service etc. Our room was good, not great with issues such as our balcony faced the back of another hotel so highly recommend you ask for pool view room and one with lift access as some only have stairs. Also the bathroom had all sorts of design faults just due to poor layout- having said that the shower and bath were nice, just have to fully get into bath to turn it on and the same for shower and there is a large gap in shower screen that lets water run out onto floor. I would not recommend to people who have difficulty in stepping up or over things particularly the ederly. The telly was great with flat screen and 2 western movie channels and room service was fast and good quality. The same goes for breakfast- always enjoyed our breakfasts, which offered a good selection. The pool is a bit dull but large and clean and the pool bar and food service was excellent. Highly recommend the spa- the massages are dearer but the quality and privacy are a huge bonus compared to the ones on the streets- Have an Aloe massage after a day in the sun and your skin and body will love you!! I found the concierge people friendly as well as the lady who books tours etc but the hotel reception people were not so friendly and seemed to understand less english than the others?? A big hint was that we found a door out onto the roof which allowed a great view of all the fireworks and lanterns ;-)