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Recent customer comments

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Excellent



based on 2699 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.3
  • Food/Dining 7.6

Wei L.
Singapore
December 12, 2011
a good hotel
money worth, simple but meet the need of tourist
The hotel facility is quite new and good. Room decoration makes people feel very comfortable. A travel agent, massage and several restraunts just outside the hotel gate, very convenient. Breakfast is simple but quite nice. Only disadvantage is a bit far from the beach. Also some noise during mid night in the hotel corridor.

Asad A.
India
December 09, 2011
Awesome stay but WiFi should be free
Tour arrangement desk, lobby and entrance decoration
Hotel was nice. Although lack of free wifi was acutely felt. I think they should just include some extra money in room rent and provide free wifi rather than providing a login password with a time expiry of 60 minutes. I need to consciously logout every time to conserve my wifi time which sucks. Entrance decor was good and bellboy was very courteous. The male receptionist was not courteous. We paid extra for deluxe rooms, which supposedly come with a poolside view, but didn't get a good view as they said that all poolside rooms are already booked and we got just a very minimal view of the pool. Also they didn't allow a late checkout even by one hour.

Karina G.
United States
December 08, 2011
Great Resort, Location, and Friendly staff
Hotel is a great location near shopping malls and bars
this is a great resort with very friendly staff and location. the hotel is in an area in patang beach, where it is close to shopping centers and phuket's night life, but far enough where the nightlife noise level isn't a problem. i gotta tell you that the free breakfast served daily is amazingly good. i have a feast every morning. the rooms are clean and has a little charm to it...very comfortable!

Xu L.
China
December 07, 2011
Great place to be!
comfortable bed, great great staff!
Breakfast is very good and there are plenty of choices. Staff there are extremely friendly and helpful! will definitely stay there again!!!

Manoj T.
India
December 07, 2011
Hotel was just nice, booking had a problem.
Location
Staff was unfriendly & was not even ready to give extra bottle of water, despite of us telling them, they did not delivered one of the day.

Kiat L.
December 06, 2011
Nice clean hotel, peaceful and relaxing stay
fairly spacious, uncrowded feel. Quiet oasis of calm in the midst of the touristy madness of Patong Beach
loved the hotel from the moment we arrived. check in was fairly painless, though i must say that the fact that one of my two room cards consistently didn't work throughout my entire stay. had to keep going back to the counter to change cards. other than that one annoyance, everything else was fine. staff were polite without being intrusive, which is a great plus point. rooms are reasonably appointed with ample space. another plus point is that you can get your beach towels from the front desk and pool towels from the poolside bar, thus eliminating the need to bring towels up and down from the room. breakfast was somewhat boring after the second day, though. same old same old. must comment that the pipework in the hotel seems somewhat strange. can hear the gushing of water quite loudly whenever your neighbor showers. loud enough to be noticeable, but not really so that it becomes an annoyance.

fir F.
Singapore
December 06, 2011
lovely hotel !!
the swimming pool, big rooms..big bathtub..
overall the hotel is good! spacious room, beautifully decorated bathroom..the location of the hotel is situated near to bangla road and jungceylon..good for shoppers..there are variety of food available during breakfast..swimming pool is very clean..but the only minus point is there's no free wifi at the premises..it could have been perfect if there's free wifi..hotel staff are friendly too..thank you r mar resort and spa!

fir F.
Singapore
December 06, 2011
great location with big swimming pool
cleanliness..location..spacious
staying at r mar was a bliss..everything seems to be perfect..big rooms with lcd tvs..great lightings..nice decorations in the room..and there even free drinks in the chiller! the only downside about the hotel is lack of free wifi..theres no free wifi available in the hotel..not even a complimentary one..its a must for a traveller..

Hendro S.
Indonesia
December 05, 2011
The Location is near to everywhere
Good hotel facilities
Unfortunately only one night stay there.....shall stay longer next trip.....

Zaharudin H.
Singapore
December 05, 2011
Spacious Room and good location.
Clean room and big bathroom with bathtub.
The hotel was very accessible. It took us about 10 mins to get to the nearest mall (Jungceylon) & 5 mins to the beach. Our 4 children loved the beach. The doorman cum bellboy was friendly, so was the other counter staff-ever ready with a smile. However the breakfast staff was less than so. A minus point is that the room we were given did not have a view. Our balcony faced the wall of a building next to it (about a mere 2m away). To the left was the back of the hotel with some run down houses. We asked for a switch but was told that there were no rooms available. The hotel is an ideal quiet getaway for couples & adults. Not suitable for a family of noisy kids like ours.