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Very good 7.5
Based on 362 reviews

Recent customer comments

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Very good



based on 362 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 6.3
  • Room Comfort/Standard 7.5
  • Service 8.3
  • Value for Money 8.5
  • Food/Dining 5.7

ADAM W.
Australia
November 25, 2011
Heavenly honeymoon hotel in Phuket Town
Very spacious & clean rooms, lovely staff, great location.
Rattana Residence in Phuket Town, an amazing honeymoon experience, large spacious rooms, very large luxurious beds with heavenly pillows & duvet's, wonderful friendly staff, after the first night the manageress upgraded my wife and I to a deluxe suite for the next 7 nights of our honeymoon(due to a leaky air-conditioner), very professional laundry service, you can hire a motorbike from the hotel for only Thai Baht per day(the only way to see Phuket), there is a Big One supermarket adjoining the hotel(there is no hotel restaurant or room-service just a Cafe service), overall a heavenly honeymoon hotel 9/10.

KARTHICK R.
India
November 23, 2011
bad location but great value for money
friendly staff , peaceful environment
we stayed here for two days. the hotel is quite clean with spacious rooms and the staff are quite friendly. the only problem we found with the hotel is the location. it is situated a bit far from the main city, so you have to take a tuk-tuks(trucks) which are not very frequent. but if you are not afraid to ride bikes unlike us, this shouldn't be a problem. overall this is a nice hotel and value for money unless you don't ride bikes.

laura B.
United Kingdom
November 19, 2011
Lovely room
About 15'mins drive from the ferry pier
we checked in about 1am after a delayed flight and the man on reception was great, showed us a room straight away. the room was lovely, modern, clean and spacious. we only stayed 2 nights before getting a ferry so the location worked well for us but possibly a bit too far out if your wanting to go to the beaches or phuket town. we had trouble trying to find somewhere to eat around lunchtime apparently there are restaurants across from the hotel but we didn't see those open at any point. luckily there is a 7 eleven around the corner.

QIAN M.
China
October 07, 2011
Great hotel with good service
the stuff are very helpful
the room is very clean and big with microwave and fridge. The washroom is good enough with hot water. The window view is not good. One tip is when buying ticket from hotel reception desk, remember to bargain!! We spent 200B more per ticket for the ferry to phi phi island. Generally speaking, the hotel is very good for the price.

INNA H.
Ukraine
September 15, 2011
Just ok!
Clean
Very average hotel. I stayed there because it was cheap. Good for one night. Backpacker paradise.

Budi S.
Indonesia
September 03, 2011
Nice Hotel
Big and clean room
the room is very clean and big enough. 1 hour from Phuket Airport with cost 400 baht (we arrive at night) no more van or bus, but if we go with group (8 persons) we can use van with cost 100 baht/person. the hotel is not really near the town but comfort enough to stay before we go to Phi Phi island tour in the next morning. the cost of the tour is 2000 baht for 2 persons, they pick up us from and to hotel, so we don't have to confuse about the transportation. It is dificult to find the restaurant at night. but near from hotel there are minimarket 7 Eleven which open 24 hours so we can eat noodles or bread before we find the restaurant (the minimarket is about 5 minutes walking). the receptionist is friendly.

Leanne F.
United Kingdom
August 18, 2011
Wonderful hotel, a little out of town
Room, bath, resturant across road, 7/11
We had a wonderful stay here. The hotel itself was very attractive based in a quiet street off the main road. Rooms were spotless with ensuite, with a bath too which is rare in Asia. Beds were massive and very comfortable! Our little balcony had a good view too. Tv in room along with fridge. Fresh water and towels daily. Room was cleaned daily. Hotel staff very plesant and happy to help booking taxis etc. Only down side is it's quite far away from both Phuket town and paying beach. Taxi fares soon add up around 600 bhat to patong beach. There was 4 of us so the cost spread well but I can imagine a lone travler would struggle. Great little local resturant across from 7/11 serves cheap amazing food! We booked an extra night here we liked it so much, good choice!

Rabin E.
Thailand
July 22, 2011
Great service, lovely hotel, great size the room
Good location and fantastic service
The rooms wore wonderful, it was not to big or to small just perfect. The staff wore very helpful and the rooms was very clean. I would strongly recommend it It was worth the price

Caroline L.
Ireland
June 17, 2011
Nice hotel, clean comfortable rooms
Staff really helpful!
Stayed here for one night with my sisters, room was good, clean comfortable. Staff were great and their English was good so was easy to talk to. We had a couple hours to pass some time they recommended where to go and arranged taxi for us. There wasn't really much around where the hotel so had to get taxi to n fro anywhere.Perfect for one night day before we flew out the next day.

darryl M.
United States
June 16, 2011
great place to lay your head
great rooftop lounge!
we chose this hotel as a place to lay our heads for a couple hours after our red eye flight from chang mai and before catching the ferry to ao nang. it's definitely a bit out of krabi town but it worked great for our needs. room was clean and quiet. nice big shower. awesome rooftop lounge area if we'd had time to utilize it. would recommend it for anyone who doesn't need to be in town.