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Recent customer comments

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based on 228 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.0
  • Location 7.1
  • Room Comfort/Standard 7.0
  • Service 6.5
  • Value for Money 7.3
  • Food/Dining 5.8

Mario K.
October 31, 2012
Good hotel if you wish to visit Vegeterian festiva
Right in the center of Phuket town
Nothing special abbout this hotel, for that money is this hotel OK. It is right in the center of Phuket town, we choose this hotel because of Vegeterian Festival and we have stayed for one day.

Jenny D.
United Kingdom
October 10, 2012
Not worth a visit
convienent for phuket pier
We needed a hotel for a stop over in phuket between our flight and ferry onwards to Phi phi. We chose this hotel as it had a 24 hour reception which we required as our flight didnt land until midnight, however the taxi we got from the airport was unsure of the exact location of the address so tried to call the number provided on our voucher but it just rang out. despite him trying it numerous times no one ever answered. This led to us crawling up and down the main road in phuket town while he tried to find the correct road. we did eventually find the place and luckily someone was still on reception so can only presume the number on the voucher was incorrect. once checked in we went up to our room. it was a decent size but the decor was a bit dated and had a bare concrete ceiling. we was also greated with 2 cockroaches in the bathroom. As we were so tired from the flight we got into bed as was up early in the morning for the ferry. In the morning we were greated by a further 2 more cockroaches and an army of ants. As we were on the 3rd floor we found it quiet suspicous there were so many insects crawling about. luckily we were getting picked up for the ferry at 8am so didnt have to spend to much time in the room. Overall we felt for the price of the room was expensive for the standard and condiion of the hotel as a whole.

Gia L.
September 24, 2012
Ok for short stay
close to restaurants and immigration office
very large room with balcony. My room was clean. The massage area is on the 2nd floor. It is possible to book massage in the room. WiFi availalbe, but only in the lobby. Staff was friendly. About 20 meter on the left side there is a very good thai restaurants (only the evening)

Dodo Y.
September 06, 2012
"Lovely hotel and service with a smile"
hospitality and location
My stay was interesting as i was welcome well received i feel as if i were at home here in Malaysia.

James P.
May 07, 2012
Great Location
This hotel is located downtown Phuket and is only a few minutes walk to shopping, restaurants and massage. Central location but on a quiet sidestreet so acess to everything but no street noise. Rooms are simple but clean and staff friendly. Wifi available downstairs in the lobby. We would definately stay here again.

Armin H.
April 09, 2012
Clean Hotel
Located close to the piers, basic but clean
Rooms and bathroom where clean, bed linen fresh and clean. Rooms where non-smoking as promised. Continental Breakfast good value for money.

philip A.
United Kingdom
March 24, 2012
a terrible hotel and unhelpfull staff
there are no pros for this hotel
This is the worst hotel I have ever stayed at in Thailand. The hotel is run down and shabby, there are wires running across the floor, the rooms are tiny and do not ressemble the photos. The staff are unhelpfull and do not care which suits the way the hotel looks. Most customers are at this hotel for a short time ie a few hours with a lady they have picked up, or with one of the ladies selling their bodies in the hotel.

Marc L.
February 25, 2012
Good for stop over
close to centre of Phuket town
We stayed for one night at Rome Place. The Hotel is simple but clean and the staff is friendly. Our room had a good view over residential parts of Phuket Town and it was very pleasant and quiet. The bed was comfortable. The only slight problem was that the water from the shower drained very slowly.

Tan C.
February 23, 2012
A simple hotel for real businessm .
I like the simplicity of room, breakfast and massage on the second floor.
1. The room was cleaned daily on time. 2. The receptionist was helpful to find me an international multi-plug at no cost. 3. The massage centre on the second floor was discreetly seperated. the lift don't stop there ! The hotel may not look posh but value for the dollars.

chao G.
United States
February 19, 2012
location is far from beach
This hotel is located in the city, far away from the beach, room is very dirty and service people have such hard time to understand each other, I would not come back to this hotel.