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Royal Phuket City Hotel, Phuket

Royal Phuket City Hotel, Phuket
Rating:

Number of rooms: 251

Location: City Center

Address: 154 Phang-nga Road, Muang, Phuket, Thailand

Customer Reviews

PHUKET CITY HOTEL Guest Rating: 8.7

cheryllanne W.

South Africa

Other

Date of Stay: 18 Feb 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Location good for 1 night Near to Ferry Pier Nice rooms Nice Pool

Internet expensive

We were transiting for one night in Phuket on our way to PhiPhi Island and wanted a central hotel with easy access to Ferry Pier. Royal Phuket was a very pleasant surprise. Nice large rooms with everything you need. Good breakfast. Super location near to a market where we could fit in a bit of shopping. Very helful friendly staff.

hotel evaluation Guest Rating: 9.3

halit E.

Australia

Solo Traveler

Date of Stay: 13 Jan 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Good service. Excellent sporting facilities. Marvelous breakfast. Clean and well maintained rooms.

Poor bar and entertainment. Wrong name for karaoke bar.

Good points are: Good service. Excellent sporting facilities. Marvelous breakfast. Clean and well maintained rooms. Bad points are: Poor bar and entertainment.

friendly and clean Guest Rating: 8.3

becky N.

United States

Couple

Date of Stay: 01 Jan 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

location, breakfast, staff friendliness

internet is not included

wonderful mid-range hotel. nice large bathtub, nice views, and well done breakfast. staff are particularly helpful and friendly. internet is not included. spa and fitness center on premises. walking distance to nice little restaurants.

nice breakfast but need to modernise of the hotel Guest Rating: 7

hargurpreet S.

India

Couple

Date of Stay: 31 Dec 2008

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 6/10
 Food/Dining: 8/10

nice breakfast, nice view ok city good room service.

need to colour the top building little bit of modernisation needed. the room should have a DVD player with TV need more english channel on cable

i like to stay at royal phuket city hotel. the experice is nice. but little bit more to do to attract the customer. coz more tour operator use to pick the serviece from patong beach. the need to improve the tour and travel service and need more english channel on cabel

Reasonable hotel in Phuket Guest Rating: 8

kentaro S.

Japan

Other

Date of Stay: 30 Dec 2008

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Reasonable price Nice view Good location Good gym

A bit old

We stayed here because it was the peak season and no rooms were available in Paton area. The price for Poyal Phuket City Hotel is reasonable, compared to the price of hotels in the beach area. Although the hotel is a bit old, the location is nice (ceter of Phuket City) and there are many restaurants nearby. The view from the restaurant (for breakfast) is nice (You can see the ocean). However, Phuket city itself is nearly dead. There is nothing to see in this city. If you go out during nighttime, unlike Patong, it is difficult to catch a cab within the city because the city is made for locals.

Hotel Review Guest Rating: 7.7

donald S.

United Kingdom

Solo Traveler

Date of Stay: 27 Dec 2008

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Gym. In general good medium class hotel, well run and managed.

Lack of wi-fi connection with-in the room, for a traveler in days business world this is a must.

this hotel is value for money, the amenities and facilities are up to par, the only draw back I found was communication with the front desk staff. Whilst I appreciate that english is not their mother tongue, I did have difficulty in understanding some of the staff, notwithstanding this, the front desk staff were very courteous, friendly and very helpful.

Old with cockroaches Guest Rating: 4.7

renate U.

Norway

Family with young children

Date of Stay: 14 Dec 2008

 Value for Money: 4/10
 Location: 8/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 2/10
 Food/Dining: 6/10

Central, wifi inside room at a reasonable price.

Old, insmoked, bad air inside room, feels kind of wet in a way. The bathroom has cockroaches, the bathroom has been leak, not very healthy place to stay. The information in the room was confusing.

Old, insmoked, bad air inside room, feels kind of wet in a way. Would not stay there again. The bathroom has cockroaches, the bathroom has had a leak, didn´t look prytty, not very healthy place to stay. Breakfast is ok, the cafe downstairs nice. Friendly staff. Improve the information folder in the room.

Shopping Tip : Robinson shopping center and Expo market is just around the corner.

Near the Bus Terminal in Phuket Town Guest Rating: 8

toshimitsu I.

Japan

Business Traveler

Date of Stay: 30 Nov 2008

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 6/10
 Food/Dining: 8/10

No taxi is needed to go to Royal Phuket City Hotel from the bus terminal in the town. So you don’t have to feel bad by being cheated by a bad taxi driver. The hotel is relatively big in the town and clean inside. My room was a corner room and had a nice view from the window. Coffee Max was located at a 7-8 minutes distance and a free Internet access was available over a nice cup of coffee. (In my case, my laptop didn’t work.)

The breakfast was served on the highest floor and the food was very good but the windows were not cleaned from outside, which was damaging the view a little bit. It takes about 40 minutes to go to the Patong Beach by Song Taew pickup truck bus from Phuket Town. If you are a beach-lover, it may be a time-consuming practice.

There is an airport bus from the bus terminal near this hotel, and it is cheap but it is slower than a taxi. One bus every one or two hours and not so many. Please check the time table.

Nightlife Tip : The Patong Beach is like the famous beach called Pattaya with full of shops and entertainment places, and the ocean seemed much more beautiful here because of less population and Andaman Sea. I tried Thai body massage, and it was excellent. Sea food smelled delicious when I was walking along the road near the beach. My suggestion is to stay one night in the town and more nights near the beach.

royal city phuket Guest Rating: 10

jeremy B.

United Kingdom

Solo Traveler

Date of Stay: 15 Oct 2008

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

The Royal Phuket City is a very comfortable hotel. Good size, well appointed room and bathroom. Friendly, helpful staff, with a good command of English. The breakfast buffet has a great choice to suit all tastes. I have stayed here before and will do again. The 154 coffee shop on the ground floor is also very good.

None

Royal Phuket City Hotel Guest Rating: 3.3

jennifer H.

Ireland

Couple

Date of Stay: 04 Aug 2008

 Value for Money: 4/10
 Location: 4/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 2/10
 Food/Dining: 4/10

Good breakfast

cockroaches in the room, filty bathroom, felt extrmely itchy in bed, room very dated

cockroaches in the room, filty bathroom - enough said -wont be returning!

Hotel Feature Tip : Close to ferry - only reason we stayed here!

Okay Stay Guest Rating: 5

robert O.

Ireland

Couple

Date of Stay: 20 May 2008

 Value for Money: 4/10
 Location: 6/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 4/10
 Food/Dining: 2/10

Travel tip : Don't stay for more than one night. Not much to do around here. Use it as a drop off point for a ferry to Koh Phi Phi.

Fine for a stop over Guest Rating: 6.7

janice H.

United Kingdom

Couple

Date of Stay: 22 Mar 2008

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 4/10
 Room Comfort/Standard: 4/10
 Food/Dining: 8/10
I would choose this hotel again for the price and location

Hotel Guest Rating: 9.7

sam B.

United States of America

Couple

Date of Stay: 23 Feb 2008

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

Hotel Feature Tip : Comfortable, worth of the money that I paid for.

Royal Phuket City - Ieesha Sparks - AUS Feb 2008 Guest Rating: 9

ieesha S.

Australia

Couple

Date of Stay: 18 Feb 2008

 Value for Money: 10/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10
The room was lovely, we stayed in a superior double room, and the bed was gigantic! The view from our rooms was breath-taking, and the bathroom was fully stocked with hot water and ameneties. The TV had all english and thai channels with a great selection. The facilities were awesome, with a great pool/spa/dining/ and gym area.

Good value for money Guest Rating: 7

rana S.

Australia

Couple

Date of Stay: 01 Feb 2008

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10
There are other resort-style places that are cleaner than this hotel, in almost the same price category.

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