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Royal Phuket City Hotel, Phuket

Royal Phuket City Hotel, Phuket
Rating:

Number of rooms: 251

Location: City Center

Address: 154 Phang-nga Road, Muang, Phuket, Thailand

Customer Reviews

Roaches anyone? Guest Rating: 6.7

gary K.

Canada

Other

Date of Stay: 30 Jan 2008

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10
As far as I understand, the hotel staff knows about the roaches problem, but they'll smile and explain to you that it's because the central A/C pipes connect all the rooms, there is really nothing much they can do. And they'll tell you it's so small, that it's not a big deal, but when we see 3 - 5 a night, I think it's a problem they should deal with ASAP.

Phuket City Hotel Guest Rating: 8

sean M.

Australia

Couple

Date of Stay: 21 Jan 2008

 Value for Money: 8/10
 Location: 6/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10
When we arrived at the hotel after a very long day or two in transit and lost luggage the hotel did not seem to have our booking and claimed that they were fully booked for the night. As it was about 11 pm and we had booked it at the airport we did not have the confirmation letter. After much fussing around they offered us two single beds which we weren't entirely happy with because the hotel was already paid for. We printed up the letter on their computer and after a few phone calls they had organised a room for us with a king-sized bed. Also one of the reception staff was extremely helpful when I was dealing with the airline that lost my luggage and for that I am very grateful.

Sightseeing/Attractions Tip : It is the perfect hotel for a transit to Phi Phi as it is only 5-10 minutes from the Rasada Pier.

Royal Phuket Guest Rating: 10

alexander L.

Canada

Solo Traveler

Date of Stay: 20 Jan 2008

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10
Ideal location to travel all over the island.

December 2007 Guest Rating: 7.3

reiner R.

Germany

Couple

Date of Stay: 05 Jan 2008

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 8/10
As we did not arrive until late and left early this was an ideal positioned hotel for us and would stay again if we needed to get to the ferry early in the morning.

Travel tip : Great hotel for transfering to Phi Phi island or Koh Lanta.

Royal Guest Rating: 8.3

reiner R.

Germany

Couple

Date of Stay: 19 Dec 2007

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 6/10
 Food/Dining: 8/10

Great location for ferries

need TLC

This hotel is perfect for the ferry terminal to the Islands we were in transit to Koh Lanta The staff arranged everything for us it was so easy We arrived after dark and were a little lost but walking around this area feels safe we stayed twice once on this trip and would stay again

Hotel Feature Tip : Use the staff to arrange every thing they where wonderful

don't go Guest Rating: 2

pinar G.

Turkey

Couple

Date of Stay: 18 Nov 2007

 Value for Money: 2/10
 Location: 2/10
 Staff Performance: 2/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 2/10
 Food/Dining: 2/10

nothing

very old,very dirty,nothing to see

we wanted to stay in Phuket after coming from Phi-Phi islands, what a disappointment it was in the Phuket city and there is nothing to do there, just don't go there if you don't have to.

Royal treatment Guest Rating: 6

soh Y.

Malaysia

Couple

Date of Stay: 02 Sep 2007

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10
Walking distance to food stalls.

Goody Hotel Guest Rating: 6

soh Y.

Malaysia

Couple

Date of Stay: 02 Sep 2007

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10
Good location.

phuket Guest Rating: 8

soh Y.

Malaysia

Couple

Date of Stay: 31 Aug 2007

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10
good

It was OK for a stopover Guest Rating: 6.7

hanny W.

Australia

Couple

Date of Stay: 14 Aug 2007

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10
We were looking for a clean and comfortable hotel for 1 night stop over before moving onto out next destination. This hotel served the purpose.

In the middle of town Guest Rating: 5.3

manuel J.

Spain

Couple

Date of Stay: 04 Apr 2007

 Value for Money: 6/10
 Location: 2/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10
Far away from the beaches.

This review was originally written in Thai and translated by

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2 year anniversary. Guest Rating: 9

khomkhay K.

Thailand

Couple

Date of Stay: 13 Sep 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Clean rooms - very clean.

No balcony room - a little uncomfortable to concern.

Loria has not completely Moon หรอก help. But climate change as the 2 year anniversary very impressed help. When a hotel in the city. But good atmosphere.Rooms and bathrooms are very clean help. Breakfast is available but little restaurant .. good to see beautiful views. Employees should help everyone loves. Help the overall favorite.

Restaurant Tip : Hotel opposite the split brake noodle shop. Help .. very bold taste delicious.

This review was originally written in Swedish and translated by

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Royal Phuket City Hotel Guest Rating: 8

mohammad H.

Sweden

Solo Traveler

Date of Stay: 07 Sep 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Environment, Breakfast, Staff

no specific

Hotelet is located in central Phuket so it is only minutes walk to shops, banks and restaurants Hotelet has a very trevelig pool and have very friendly staff as they help to all when it is needed. Rumservis is good and breakfast is also good and restaurant is located the top floor and you have a wonderful view over the city and the sea.

Restaurant Tip : seafood restaurant mitemot hotel is very nice

This review was originally written in Simplied Chinese and translated by

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General Guest Rating: 5.7

hern-hsiung C.

Taiwan

Business Traveler

Date of Stay: 27 Aug 2009

 Value for Money: 4/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

Breakfast papaya delicious. Hotel 154, cake is still good!

Bathroom shower water temperature can not be adjusted. Some of the wireless network does not cover the floor.

Lived for 10 days, for three rooms. The first time since the 8th floor where the floor can not the Internet, requires us to move to 16 floor. The results up to the IT people in the room for two hours before reluctantly toss up network. Second, because the room where the shower does not adjust the water temperature, after 45 days of repair is still broken, but unfortunately went to the third floor of the gym shower. On the fifth day change wards. After another stay in this hotel does not consider the. Attachment: hotel waiter in English is poor, to stay guests have enough patience and communication ah!

Shopping Tip : Nice hotel in front of a noodle shop, especially delicious fish balls.

This review was originally written in Simplied Chinese and translated by

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Annoyed Guest Rating: 5.7

hern-hsiung C.

Taiwan

Business Traveler

Date of Stay: 23 Aug 2009

 Value for Money: 6/10
 Location: 4/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

Outdoor swimming pool so few people swimming phenomenon does not appear crowded.

Front desk attendant is extremely bad attitude in the gym.

Living in hotels, a word, bad! Two words, very poor! Words, the difference in the end! To want to go to Phuket tourism holiday, Do not select this hotel. An inconvenient transportation. Away from the scenic galaxy from. Expensive transportation costs. Hotel taxi is the so-called shed car, and now in the country is no chance to do so. 2, the hotel staff's attitude really do not gnaw land, especially the gym reception. Is also only to a towel. No way forced to swim back to bath in pool water can only be used Zhanguo a towel reuse. However, business travel that can be considered!

Nightlife Tip : A good snack street behind the hotel!

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