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Recent customer comments

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All reviews (733)

Business travelers (16)

Couples (534)

Solo travelers (44)

Families with young children (61)

Families with older children (20)

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based on 733 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9.6 Muhammad B.
April 14, 2016
Good stay
Nice,clean room. Staff are friendly and helpful. Enjoyed my stay throughout.

10 Peter S.
March 24, 2016
mai khao is our favourite beach on phuket, beautiful & clean. private pool villas are great, secluded & spacious, well designed and clean. pool area is very nice and quiet as well. food in the restaurant is very good. breakfast does have a relatively limited selection, but its ok. service experience was great as well in our case. will definitely return.

10 Antje K.
March 20, 2016
Amazing hotel, perfect location and great service
We unfortunately stayed at Sala Phuket only for one night before we were flying back home. This resort is the perfect combination of stylish modern design, a really spacious and relaxing outdoor area and great comfort and service. It is located at Mai Khao beach where only a few 5* resorts take place and therefore the beach is absolutely amazing and gives you the feeling of being all by yourself. We booked a Deluxe room and got offered a spacious bedroom that comes along with a huge balcony including an amazing day-bed and open air bathroom. The whole resort is beautiful, always cleaned-up and extremely quiet, since it offers many villas with private pool and therefore the venue never felt crowded. We also had a fantastic evening at the bar offering delicious drinks whilst you can hang out on your day-bed listening to relaxing chill-out-beats. The food we had afterwards at the restaurant was of really good quality as well and overall service-level is outstanding. Defenitely a recommendation and we will for sure come back to stay longer next time.

8.8 rui G.
March 29, 2016
nice resort
very nice place. will visit again for sure.

6.7 ziyu C.
Hong Kong
February 02, 2016
nice location,stylish design but could get better in services
a comfortable experience

10 jutamat P.
March 19, 2016
comfortable room and beautiful place
comfortable room included quiet place. beautiful beach and easy to go as far from the airport only 20 minutes

9.3 Steve G.
United Kingdom
November 16, 2015
Short stay at Sala Phuket Resort and Spa
The staff were lovely, very friendly, caring and couldn't do enough. The location was really good, quite remote, yet right onto the beach. The accomodation was wonderful with own pool, & outside bath
Our stay was fantastic. Loved it.

9.3 Sarah W.
United Kingdom
November 05, 2015
Quiet, out of the way, relaxing getaway
Pool Villa accommodation was lovely. Staff were extermely accomodating to all of our requests. Restaurant menu was extensive and food was very good.
Myself, my husband and our 9 yr old boy had a lovely time for our 4 night stay. 1 bedroom pool villa was ample in size for 3 of us and extra bed for our 9yr old was conviently situated in second room which could be closed off from main bedroom to give us a little privacy. Room was clean and tidy and beds made, fresh towels provided everyday. Pool was much larger than expected and very private. Outdoor bath was big but not enough hot water available to put more than a dribble in it. Outdoor toilet had no door and was not very private which would have been somewhat inconvienient if we hadn't been a family. Main complex set in large, green grounds with 2 outdoor pools with a jacuzi section. Plenty of relaxing cabanas, loungers, cushions etc. Push bikes were available FOC to guests to explore surrounding area. However, beach shelves steeply and not suitable for young children and no water sports provided. Not much for 9yr olds and above to do other than swim in pool and go on excursions. Good little shopping complex just up road with plenty of ATMs, supermarket, leisure and swimwear shops and a pub. Location is very quiet and close to airport (20 mins by taxi) but a long way from main towns of Patong, Kata, Surin, Karon and traffic on highways is very bad. Took us over an hour to get from resort to Patong to hire motorbikes. Staff were excellent. Polite, discreet, helpful and couldn't do enough for you. We went deep sea fishing one day over at Chalong and brought some of our catch back which the chef very kindly agreed to prepare and cook for us at dinner. They also organised a deliciuos birthday cake for my husband as it was his birthday whilst we were there. We loved our stay and would happily recommend it to others providing the distance from main towns is not a problem.

9.3 Nurul A.
November 02, 2015
The Best Sala
REally Comfort.

9.7 Suparna S.
October 05, 2015
A heaven in a paradise Island Phuket.
Ambience inside the rooms and outside. Cleanliness, Pool Villa
Extra Comfortable, Enjoyable, memorable and beautiful !!... no words to express