arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.7
Based on 1839 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 1839 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.1
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for Money 8.6
  • Food/Dining 8.6

Minna S.
United States
July 20, 2011
I didn't want to go to the beach!
Zenish garden, top-notch service and great bar
initially booked for three nights but extended for another three because. once you walk into the resort, you are totally lost in the beautiful zen garden, sweet aroma, detailed artistery, sound of waterfalls and a dreamy pool. service is top-notch, food is great (only had the breakfast buffet- would recommend their french toast)and rooms are extremely comfortable. who needs a beach?

Michael T.
Australia
July 20, 2011
lovely hotel
it has a 20_30s look like out of Casablanca
it has a 20_30s look like out of Casablanca especially the restaurant . food excellent service excellent . bath rooms need more light around the mirror . shower area a bit smelly due to drains .

Lew F.
Australia
July 20, 2011
Fantastic boutique hotel but small rooms.
Best buffet breakfast, excellent service.
Overall as honeymooners, we really enjoyed our stay, we had the "garden deluxe" at an excellent rate including breakfast. The staff were really great, fast, friendly and professional. The rooms are really nice, but far to small for a couple, on extended holiday with several suitcases... Great location to chill and relax. The hotel grounds are exquisite and very conducive to relaxing. Food at the restaurant is very nice, restaurant atmosphere is relaxing and inviting. The bed was big and very comfortable. The airconditioning was excellent. Pool area is nice! The hotel surprised us at breakfast with a birthday cake for my wife, (very much appreciated) many small touches that Sawasdee did that made the stay memorable, from late turndown and readying of the bed with chocolates to a quick portait in a frame before we left and free WiFi! Because my bride liked it so much, I think we'll be staying there again :)

jing Y.
China
July 19, 2011
Very Thai-style hotel
Good service, beautiful Thai-style, small but very good hotel
I like this hotel very much. It is small but very Thai-style. Service is good. Spa and resturant is also good. Garden Deluxe is not large, but i like it, it is silence. I will be back this hotel again.

Jeffrey L.
Canada
July 19, 2011
Nice hotel with great ambiance but small rooms
good restaurant
We got a garden deluxe room. It was extremely small. The bed pretty much takes up the whole room. Not much room to walk around. Bathroom ventilation wasn't good. It got pretty stuffy in there, especially after you showered. I don't think housekeeping did a good job cleaning the bedsheets. There were small dead bugs on our bed. I found about 5 of them. Didn't bother complaining since I was only staying there one night. The service was good though. Hotel staff were always smiling and were very helpful. However there wasn't really a concierge service. We were looking for some tips one night but they were no where to be found. The great thing about this hotel though is its traditional Thai decor. I loved the atmosphere of Sawasdee. The path to the lobby and the rooms is filled with trees, statues, and ponds. They had a nice small pool in the main area. The hotel also has an amazing restaurant. Probably one of the best Thai food I've had.

Jeerasak J.
Thailand
July 18, 2011
Complete Thai Boutique Hotel in Phuket! must try
Getaway trip for 2 days in Phuket
great staff performance from checking-in! when i got into the resort. i felt like i was in another world. decorated in thai boutique style with tropical setting. big room where you can access to the pool from balcony. also spacious bathroom . i simply will come back here again.

rodney L.
Australia
July 17, 2011
Excellent service, very friendly staff.
Small hotel but big on service. Great breakfasts.
What a delight to return to Sawasdee village. Walking into reception we received the biggest smiles, they remembered us from last year. We were to go to Vietnam this year but at the last minute stuck with Thailand. Thank you to the observant staff member who saw us on the balcony having pre dinner drinks, and offered some small electric fans to give some relief from the heat. To the staff member who remembers what sort of coffee I liked and to the chef who makes the best banana pancakes and even placed a small dish of maple syrup on the plate. Small things I know but it made me feel like I was welcome. Keep up the excellent work. Thank you Sawasdee Village for a wonderful holiday.

DREW N.
Australia
July 16, 2011
Beautiful hotel and lovely staff
Transforms you into a new world of Thailand
everything was just beautiful, above my expectations. staff willing and able and decore to die for. a little too far from the beach but shuttle bus service worked well. highly recommend to all types of travellers, even with children. can't wait to return!

Robert M.
Australia
July 16, 2011
"the most relaxing hotel so far"
service, genuine attention, scenery and fittings
the first time in thailand, we had no idea what to expect, we were given the advice that this was an amazing hotel and "wow" what a first time experience. literally the most relaxing hotel so far.

Heather B.
Australia
July 15, 2011
Paradise
Small resort with staff that really care - a little patch of paradise
This is my second stay at Sawasdee and it was just as wonderful as the first time. This place is paradise not too big and with staff who remember you from your last visit. Little things like what you like for breakfast make such an impression. I love Sawasdee Villlage and look forward to another stay in 2012.