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Recent customer comments

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Very good



based on 912 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.2
  • Location 7.6
  • Room Comfort/Standard 8.0
  • Staff Performance 8.1
  • Value for Money 7.8
  • Food/Dining 7.3

5.7 Tjie L.
Singapore
January 06, 2015
Thin walls, poor service
good AC unit
It was a mediocre stay. The internet doesn't work, the walls are thin, the water for the bath is yellow. Beds were HARD, zero view at all. Please book a sea view if not you'll be beside a building under construction and there would be no natural sunlight.

9 DHANSUKH J.
India
January 01, 2015
Best
Bear beach & bild in hill
Nice lovely

8 Tan J.
Singapore
January 21, 2015
Good Stay With A Excellent View of the Beach
view of the room, friendly staff & selection of the morning breakfast is good too
We enjoyed our stay as the staff over there are always helpful and they go for the extra mile to offer advise on places to visit or even dinning ideas. Room is clean, spacious with a excellent view across the beach. I personally loved the morning sunrise from the view of our room.

3.3 WAN W.
Malaysia
November 15, 2015
Unacceptable service
Nothing pleasant but the service level of the front desk customer fronting staffs are just not acceptable at all level. Aircon was not working; despite asking for investigation for 3 times throughout the day, we were being told that it is failed and need to move room at 12 MIDNIGHT! If this was told to us during the day with honesty, this is acceptable but not after 3 times having technician coming in and out for numerous time and imforming that issue has been "resolve". Not being enough from such frustration, front desk customer relationship personnel has also managed the sitiation rudely and not even informing us on the real situation (which was the failure of their technician to fix the issue all these while) until we have no choice but to request to speak to the night shift front desk manager at 1AM with the more concrete information and apology with a "compensation" of late check out till 3pm on the next day. We reminded the manager to do a proper handover of this arrangement with the day shift counterpart as he will not be on duty. On the next day, we have received a call from the day shift front desk MANAGER shouting at us for check out at 12noon even we explained to her on the agreement made earlier and even being treated with a SLAM on phone call! Total disaster experience we had.

7.3 REDZA J.
Malaysia
February 01, 2015
Affordable Resorts In Patong
, private pool, value for money
we stayed here for 2 nights, our room comfortable, big and clean. plus our rooms have the direct access to the private swimming pool at a fordable price from Agoda. location is a bit far from the city center patong, but it is not a problem because we rent motorcycle for only thb250

5.7 Van H.
Canada
December 13, 2014
Overpriced
Room
The "resort" was clean, rooms are large. The resort is really expensive and it feels like everywhere in the resort is robbing you. The pool is only open until 7pm. If you were hoping to do some activities on the resort...there is none.

7.3 shitu S.
India
December 06, 2014
NICE RESORT WOULD LIKE TO COME AGAIN
LOCATION AMBIENCE AND ROOM VIEW

9 Justyn Y.
Malaysia
November 28, 2014
GOOD
Great Staff Performance , clean room ,
Great stay

9.3 rolf W.
Sweden
November 24, 2014
Value for money
Breakfast staff view
Perfect

9.7 JIN K.
Malaysia
November 17, 2014
Great hotel !! Love it so much
Nice sea view room, staffs are helpful and friendly, hotel environment is good
I definitely will come back to this hotel again if i revisit Phuket. Although it is a distance from the Patong central but we rented a motor, so distance no longer is an issue. The room is clean and big, i love the seaview room which make you feel comfortable and totally relax :)