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Recent customer comments

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Very good



based on 2261 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.0
  • Location 7.5
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.9
  • Food/Dining 7.5

8.7 scott M.
Australia
July 26, 2013
very relaxed environment with ideal setting.
It's location is amazing, pizza there top notch, as was breakfast. pool setting also brilliant
I enjoyed it thoroughly and would recommend it to anyone. Really nice rooms for the price with location being second to none

8.7 Jariyachat T.
Thailand
September 04, 2013
It was my great experience with ocean view room
nice staff

7.7 Cecily U.
United States of America
July 23, 2013
Lovely spot away from hustle and bustle of Phuket'
Quiet location, nice a/c rooms w view, very close to beaches
When we first arrived, they put us in a room that was right next door to some major construction. We called the front desk and asked to be moved and they accommodated us in short order. Our new room had an even better view of the ocean! The pool was really nice and the staff was great. This hotel is up on a hill between two major beaches of Phuket. It was a nice, quiet retreat from the craziness of Patong and Karon beaches. I highly recommend this spot!

8 Naritsara P.
Thailand
July 25, 2013
Sea view Resort with Luxury service
nice room, sea view, good service
First time here was booked at Agoda with very good price. Nice service the staff friendly. The room amazing sea view and big bathroom comfortable bed, Big living room. wonderful pool. I will be back here again for sure.

6.7 Efi Y.
Israel
July 22, 2013
Good price for what you get
Ocean view , nice pool , nice pizza
having honeymoon- firstly we booked for one night, got the room and decided to book for another night. the room was pleasant, nice view , hot shower and clean.

8 JUN W.
China
November 29, 2013
The ocean view was totally stunning..
The hotel room was perfectly fine. The only problem was some of the reception staff are not friendly. And be prepare to climb up the steep slope as its on a cliff.

5.7 LEONG M.
Malaysia
August 13, 2013
Affordable room price during summer
Ocean view, quiet, got privacy
I am very disappointed with the receptionist who did my check-in. We booked the deluxe ocean view room without breakfast, however were given a standard room (without breakfast)which faces the hotel, split by a main road. There's no ocean view, all we can see are cars passing by on the main road. The room condition is lousy. We made a complaint to the Manager and after checking, we were offered to continue our stay in a standard room with complimentary buffet breakfast. This is too much as we didn't book the standard room. We insisted for the deluxe ocean view room and was subsequently changed. This deluxe room is much much better, with balcony and ocean view although was slightly blocked by tree branches. Further, we were given a room near to the swimming pool. Overall, the room is great minus the service. However, compliment is given to the staff who helped us to carry our luggage and drive us back to the hotel to change room.

8.7 Thuong T.
Vietnam
July 17, 2013
Good time to stay in this hotel
Good view, beautiful swimming fool, clean room
So comfortable when stay in Secrect cliff, it's a beautiful hotel, good view...

6.3 YI W.
China
July 25, 2013
Convenient to get taxi to Patong
convenient to get taxi, good sunset view in the pool, variety buffet breakfast
We picked the Secret Cliff just because it's in Karon and with good sunset view in the pool as we were just back from PP island, and heading to Racha island the next day, since the pick-up service only covers patong, karon and kata. The hotel is on a cliff with distance to the beach but a good view to the whole beach from the restaurant. Hotel car is available for taking care of luggage as there is no lift to rooms.

8.7 Punrada S.
Thailand
July 15, 2013
It's a great hotel with a good price
Scenery, Food, Friendly Staff
I booked the hotel because it looked nice through Agoda website.But I didn't expect that much since the discount was pretty high. However, when I got to the hotel room, according to the rent, I definitely said to myself that it was one of my best travel choices. Even though the room is kinda old, the decoration, cleanness and the view from its balcony were totally impressive. We could also see the beaches and the ocean from the restaurant tables. I enjoyed our staying there, looking forward to going back there with my friends.