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Serene Resort

175 Koktanod Road, Kata, Phuket, Thailand (Show on map)

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Serene Resort Phuket - Restaurant Serene Resort Phuket - Lobby Serene Resort Phuket - Reception Serene Resort Phuket - Swimming pool Serene Resort Phuket - Swimming pool Serene Resort Phuket - Hotel Exterior Serene Resort Phuket - Hotel Exterior
Hotel Area: Kata Number of Rooms: 144
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
533 reviews

Value for Money
7.9
Location
8.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (533)
Gopal P. Couples India, May 10, 2013
Enjoyed a lot. Booked for one day. Extended 4 days

Pool. Breakfast. Near to Beach.
8
Martin K. Couples Sweden, May 08, 2013
Nice hotel fairly close to the beach.

Nice pool area, fairly good breakfast
7
We visited the Serena hotel during off season and got a really cheap price which also inlcluded breakfast. Takes about 5 minutes to walk to the beach which isn't a problem. If you like do do other things than just lay in the sun you must try Flowrider by the beach. You surf in a wave machine. Everyone can do it! Young and old. I do really recommend this hotel if you are travelling with lower budget. You get a lot for your money!
Jasper L. Solo travelers Singapore, May 06, 2013
Average hotel room

Clean, spacious, interesting pool
6.7
They do have a problem with mosquito inside the hotel room.
Fiona W. Families with older children Australia, May 02, 2013
Surprised by how busy and compact Kata beach was

Convenience, central and swimming pools.
7.7
Serene was ok, budget type hotel, not too flash, comfortable.
Deon N. Couples South Africa, April 16, 2013
Great hotel, nice beach and lovely people.

Nice view, great pools and lovely room.
7.7
Gene L. Couples Australia, April 12, 2013
Very good hotel and l will highly recommand it

Nice room, good buffet breakfast and close to all shops
7
l liked it very much and would highly recommend it to all my friends and l really appreciate the cleaning stuff who keeps the room really clean. Only thing is l was able to come to the hotel in airport bus but have to pay high price to go back to the airport by taxi due to no airport bus going back from hotel to airport.Why is this service not available.
James T. Solo travelers Australia, April 11, 2013
great

beer pool tv
10
James T. Solo travelers Australia, April 10, 2013
nice

food beer dancing
10
Rodd S. Solo travelers Australia, April 05, 2013
Disappointing

room size
5.3
I came here to relax and do some holiday planning in a nice room. This turned out to be a waste of time. I did get a cheap price, but I also received one of the worst rooms with the window facing a concrete wall and my reason for coming was to use wifi, which was unavailable in the room. It was even poor when outside. I ended up going to the 7 eleven to purchase 3g internet on my phone after wasting a lot of time struggling with it. The sink and shower drain both did not drain properly and needed plunging and there was some hair left in the shower. The room was a big size. The beds are quite firm. It's a very short walk up a minor hill from the centre, so quiet but close. Staff was a mix, some very friendly, others not so much. It didn't bother me, but for those who don't like stairs, there are a number of steps to negotiate before reaching the lift.
Andrew B. Solo travelers United Kingdom, April 05, 2013
Caution

Location and nothing else
3.3
I don't normally do reviews but after reading the good reviews about this hotel I felt as if I should share my experience. The hotel itself is in a nice location for the beach - about a 5 min walk but that is only positive comment I have about the hotel. Looking at the pictures there must be better rooms than mine. However, my room was dark and smelt especially the bathroom. When I first checked in to the room it had no towels when I asked for some as I wanted to shower my trip I was told to wait until 5pm!(6 hour wait). When they arrived they were a very dirty white. When using the shower the drain did not work and their fix was to remove the plug completely so when I wanted to take a bath afterwards I had to use paper to block the hole. There are two swimming pools but the hygiene is questionable in both! The hotel is on the same level as a poor motel at best!

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Serene Resort Phuket - Hotel ExteriorSerene Resort Phuket - Deluxe RoomSerene Resort Phuket - Guest RoomSerene Resort Phuket - Guest RoomSerene Resort Phuket - Guest RoomSerene Resort Phuket - EntranceSerene Resort Phuket - Guest RoomSerene Resort Phuket - Superior Double BedSerene Resort Phuket - Deluxe RoomSerene Resort Phuket - Deluxe RoomSerene Resort Phuket - Super Deluxe Double RoomSerene Resort Phuket - Super Deluxe Double RoomSerene Resort Phuket - Super Deluxe Twin RoomSerene Resort Phuket - Super Deluxe Twin RoomSerene Resort Phuket - BuffetSerene Resort Phuket - RestaurantSerene Resort Phuket - Terrace BarSerene Resort Phuket - RestaurantSerene Resort Phuket - LobbySerene Resort Phuket - ReceptionSerene Resort Phuket - Swimming poolSerene Resort Phuket - Swimming poolSerene Resort Phuket - Hotel ExteriorSerene Resort Phuket - Hotel Exterior

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