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Serenity Resort & Residences Phuket

14 Moo 5, Viset Road, Rawai, Phuket, Thailand 83130

Excellent 8.4
Based on 1079 reviews

Recent customer comments

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based on 1079 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 7.3
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.4
  • Food/Dining 8.0

Pattrachate B.
December 17, 2013
very good
sea sand sun

Victoria S.
United States
October 24, 2013
Quiet and Relaxing
Swimming pool went right up to the water with plenty of sun chairs and a bar and restaurant right on the water.
Staff was friendly, helpful, and spoke English very well. The room was clean and large with a soft bed. The pool was beautiful and went right up to the water. The beach itself was quiet, but wasn't so pretty. When the tide was in, it was only about 3 feet wide, and when the tide was out, it was muddy and not very pretty. But we spent most of our sunbathing time at the pool looking out at the water past the beach.

Yue Z.
October 09, 2013
Not pleasant.
I requested twin beds, when I arrive, realised they don't have twin beds available, and they were charging me per night to supply a roller beds, this is free in all hotels I stayed! The towels were grey, room window were dirty.

Shah F.
September 23, 2013
A great place to get away!
View service and surroundings
It was a tremendous experience to be here and we were welcomed by a beautiful decor and tropical fruits in our room as we are on our honeymoon trip. A very great place to rest and relax. Its has a serene view by the pool and veranda and surrounded by flowers and trees. Suits the resort's name. The staff are friendly. Senses SPA by the hotel was an amazing experience. The price and packages are reasonable. Not recommended if you wanna go out and party as the place is quite far from town and happening places but definitely a place to rest,relax and get away from a hectic city life regardless you're alone, couple or with family. Overall it has a 5 star staff, service, facilities and environment. Kudos Urs Aebi the General Manager and your team!

Matthieu B.
September 19, 2013
Excellent stay in a comfortable hotel
Great Facilities, very large rooms and helpful and kind hotel staff
Very enjoyable stay in this comfortable hotel, providing large and clean rooms, great breakfast and a peaceful environment.

sharrief T.
United States
September 19, 2013
Luxury @ the Beach
room size, delicious food, great staff

mark S.
September 14, 2013
peaceful and relaxing
great pool beautiful decor very clean
we had a nice, relaxing time at serenity. room service was prompt and tasty. the pool was very big and clean and staff would offer free fruit by the pool sometimes. the room and en suite were spacious and comfortable. the only negative was the tide was out in the afternoon so there was not much water. and Rawai is not close to anything.

Martin C.
September 13, 2013
Nice room, pool and breakfast
Nice pool, big room, good breakfast
The staff at the bar and restaurant are very attentive and provide excellent service. It's good to rent a car to drive around as the taxi there is expensive. There are few nice restaurant near the hotel - Chalong Bay i.e. Kan Eang Restaurant. Explore it and you will love it.

Martin C.
September 13, 2013
Nice hotel to relax!
Good breakfast spread, nice pool, attentive staffs
My room's shower was not worked well. This hotel is not close to the Rawai Beach but it has its own beach. There is a 7-11 just opposite the hotel which is very convenient for us to buy some foods and mineral water. On the right of the hotel, there is the all you can eat local BBQ Steamboat with very reasonable price. The taxi serive was expensive which available outside of the hotel. It would be good if you can rent a car and drive around. Island hoping is a must when you are in Phuket! ;-)

Vidhya S.
September 11, 2013
Amazing location, unforgettable memories
Amazing Spa, great breakfast, peaceful & relaxing
We had a pleasant stay at Serinity, as listed above : Amazing location, unforgettable memories, Amazing Spa, great breakfast, peaceful & relaxing. I would recommend this to all my friends!