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Serenity Resort & Residences Phuket

14 Moo 5, Viset Road, Rawai, Phuket, Thailand 83130

Excellent 8.4
Based on 1068 reviews

Agoda Verified Reviews

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Excellent



based on 1068 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.1
  • Location 7.3
  • Room Comfort/Standard 8.8
  • Staff Performance 8.9
  • Value for Money 8.4
  • Food/Dining 8.0

9.3 Prince J.
Qatar
February 29, 2016
Amazing resort
Clean and spacious rooms. Good pool and friendly staff
Best stay. Awesome rooms and very friendly staff. Had an amazing vacation in this resort. Main credits to Agoda for such great deal

6.4 Easton L.
Australia
February 29, 2016
Overrated
This hotel doesn't do the pictures justice No water on the beach most of the day due to tides ts great if you like staring at rocks then I'd highly recommended it Bathroom bits broken and there were the loudest frog noises kept us awake

8 Sydpasu W.
Thailand
January 07, 2016
Good
good
good

7.7 Li L.
United Kingdom
January 06, 2016
Excellent hotel
Great sea view, beautiful hotel and friendly staff

9.3 Delphine G.
France
January 04, 2016
Beautiful!
Nice and comfortable rooms, peaceful and relaxing atmosphere, friendly staff

9.3 Cindy A.
United Kingdom
December 30, 2015
Lovely hotel
Beautiful view of the sea, lovely clean and comfortable rooms, decent gym

6.7 Kannan S.
India
December 25, 2015
Nice location
Near to sea , calm & nice location for cpls

9.3 rudi M.
Australia
December 17, 2015
nie view to the beach
staff room comfort and cleanliness

9.3 rudi M.
Australia
December 17, 2015
beautiful view onto beach
room comfort cleanliness location

7.7 Katrina S.
Australia
December 08, 2015
view of beach? which was not a beach only a bay
the apartment, receptionist staff were friendly and helpful as were housekeeping
We were disappointed when we arrived to find that the resort was advertised as being on the beach, it was only a bay and we were told we could not swim in it. I would not have stayed there if we knew that. Also it was a shame that most of the apartments etc. looked onto other apartments not at least into gardens, we felt exposed. We appreciated greatly that we were upgraded, and we thank Serenity for that. but again we paid very good money and couldn't even swim in the bay even though it advertised as being directly on the beach. We love swimming and snorkelling but couldn't do it there. It was a shame.