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Recent customer comments

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Very good

based on 985 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.3
  • Location 7.9
  • Room Comfort/Standard 8.3
  • Staff Performance 8.1
  • Value for Money 8.4
  • Food/Dining 7.2

6.3 Christopher P.
United Kingdom
February 08, 2016
A bit tired and dirty but not terrible.
Location, design, cost.
The rooms look like they used to be much nicer. Unfortunately, they're a bit tired looking now and we had ants crawling up the wall. The size of the room was good and the bed was reasonably comfortable. Breakfast was a bit rubbish and we saw a mouse in the restaurant on the last day. Cheap and cheerful. Not brilliant but I've stayed in much worse in Thailand.

10 Nejc P.
February 06, 2016
Quick one night stay
Good location, nice rooms, price
We stayed only one night to tranfer to islands next morning. No complaints, hotel was great and room was big and clean. They also offer free drinks from minibar which was nice. Their taxi service to the ferry peirs seemed a bit pricey at 250thb.

9.7 CHAN L.
January 27, 2016
comfort bed, good location, clean
spacious room, good location, clean

8 Jerre E.
United States of America
January 25, 2016
good value in old town
location, value....cleanliness
vey good, thank you

5.7 Elena C.
January 02, 2016
Good location but not well managed.
Location is ideal. Breakfast was alright. Room was spacious.
Compared to the other hotel I have stayed in kata beach, the staff at Sino House lack in basic English competency. Especially the waitresses.

7 john T.
December 05, 2015
Good hotel to stay in for late arrival in Phuket
The quaint charm and local vibe of the hotel, the spacious rooms of the hotel and the location in Phuket town made me discover the area easier and faster.
I arrived in Phuket airport at 1130pm so i didn't want to have to pay for an additional night in this 5 star resort i was staying at for the weekend so i booked this hotel for the night of my arrival and it was worth it. it was like an old colonial hotel which was comfortable. It was clean, the room had a huge bathroom and lots of space. they should renovate the property as for sure it will take off at some point.

7 Panan T.
December 01, 2015
Good sized suite at reasonable price
Location to Phuket Town, size of room, near 7 Eleven.
Booked this hotel as it was close by to the Phuket town Court house. The location in the town is very good, the staff helpful and size of suite is very good and private for meetings. Very poor internet connection and you have to be quick at breakfast as there is no refill. Once the food is finished that's it and the kicthen also closes at 9 pm. Thank goodness for 7Eleven nearby.

8.7 Warren H.
United States of America
December 01, 2015
A convenient hotel
The three best things about this hotel are the size of the rooms. It is clean. The breakfast is a very good.
When I booked my room for that night. I made a mistake and booked The wrong date. While I was standing at the service desk at the hotel. I made a phone call to Agora. The service agent on the phone change my reservation to that night on the spot. The service agent on the phone change my reservation to that night on the spot I felt that was excellent service from Agoda. Since I arrived fr since I arrived from the airplane at 2 AM I was able to go to my room and I was able to enjoy a peaceful sleep. Thank you

8.3 Denny D.
November 26, 2015
Good location, but smoking is allowed on stairs
Location, price, staff

April 04, 2016
Ok hotel, perfect location
It was ok all around. Best location with this price. The room was dark, as you can't really open the curtain while maintaining your privacy. The staff service was just standard. Ok for the money and business travel, not so right for honeymoon though.