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Sunwing Resort & Spa

22 Moo 2, Cheung Thalay, Bang Thao / Laguna, Phuket, Thailand 83110 (Show on map)

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Hotel Area: Bang Thao / Laguna Number of Rooms: 283

Recent customer reviews

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Fantastic

8.1

based on
65 reviews

Value for Money
8.1
Location
8.1
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.8
Families with young children (65)
Adeeb I. Families with young children New Zealand, April 13, 2013
Great family resort

Family friendly, nice swimming pools for children, close proximity to beach
8
Overall, we had a nice and comfortable stay in Sunwing Resort and Spa. Our ten year old daughter loved playing in the pools and on the beach. Staff were very polite and welcoming. There was a family atmosphere which made our stay even more relaxing due to the fact that we had a young child with us. The only minor inconvenience we encountered was the lack ironing facilities in the room.
Elizabeth W. Families with young children Australia, April 11, 2013
An easy place to chillax with smaller kids

Beautiful kid friendly pools, kids activities, a beautiful gentle beach
9
This was a very easy place to stay with children. Staff usually spoke Thai, English and Russian
Zenta N. Families with young children Japan, April 09, 2013
Good hotel for young children.

Nice Beach, Good Swimming Pool and Many young children
8
Very nice environment especially going with young children. I was surprised that there were many other families with young children & babies. (Many Russian Travelers as well)
Hendricus V. Families with young children Netherlands, April 08, 2013
Great Place for Children

The hotel has great swimming pools for young children, is located right on the beach and the restaurants are very reasonable
7.7
We enjoyed our stay because the hotel is very child-friendly. The rooms are self-contained and are very comfortable. The open-air restaurant adjacent to the beach was very pleasant and service was good. The cleaning of the rooms was a bit disorganised, but in the end it all came together. The beach was very clean and the children enjoyed playing in the surf. A great place for families with children.
Vivienne W. Families with young children Canada, April 01, 2013
Good

excellent pools, right on the beach, lots activities for kids
7
over all was good, great location (right on the beach) and resort had 4 different clean & big pools. But our room was very disappointed because the bathroom smells and got lots of mosquitos. The resort did not confirm with our airport pick up that nobody came to pick us up and we have to spend over $35 to get to the resort.
Vito T. Families with young children Australia, January 17, 2013
Front desk staff good but rest of resort lacks

Front Desk Staff are good
5
I was disappointed with the resort, the front desk staff are good however the staff in the restaraunts and bell boys lack customer service. When checking out I had to eventually bring my own bags to the foyer as the bell boys took soo long. You have to pay for wifi in your room, its free in the foyer, why not free wifi throughout the resort. I felt like I was being pushed through the breakfast buffet, it was so busy you needed to be quick to get anything and it was exactly the same food each day, big on quantity but not quality. The resort is not ideally located for shopping and taxis outside typically charged a premium to take you anywhere. We had a car however could not park it at the resort as resort car park was always full.
Yermek M. Families with young children Kazakhstan, January 12, 2013
Good hotel

Located on the beach, free breakfast for small children, variety of pools
8.3
It was my first time in Phuket. I am glad that I chose this hotel. It is located right on nice long beach with clear water and no crowds. They have shows for children.
Davide F. Families with young children Italy, January 07, 2013
nice hotels for families

service not up to standard of similar hotels in the same area
7.7
very nice hotel with 4 big swimming pools: 1 for kids, 1 for families, 1 for sport and 1 for relaxation direct access to the beach. bangtao beach is my favorite in phuket plenty of activities available for adults and kids breakfast 100% same every morning no room service, impossible to get food after 10 pm from the restaurant. at 12 pm the mini market closes down so after midnight it's impossible to get any food from the whole compound THB 2,100 for 7 days of internet service is quite expensive. in my opinion should be free of charge
Hotel Feature Tip: rooms at the ground floor have a direct access to the pool from their balcony
Samantha L. Families with young children United Kingdom, November 20, 2012
Great family hotel.

Great for young children, pools and entertainment.
8
Even though our daughter is 2 she still enjoyed the activities they had to offer. The staff were great with her and she loved the pools, especially the one with the small slide. There was enough to keep even the energetic going. Lovely staff, good food and the studio (which was big) was great. Very happy with our stay, could have stayed longer
Shopping Tip: Cartons of milk are quite expensive in the mini market so i'd recommend buying them from Tesco (up the road).
Hai J. Families with young children Singapore, October 18, 2012
Hotel is fine but the Spa is overpriced

Right on the beach
6.7
Sunwing is a family-friendly resort chain. There’s a clinic, kids club, and kids below 12 eat free with paying adults. The rooms come with 2 sofa beds, with enough towels and beddings for 4. The pantry is equipped with cutleries and a microwave. However, there isn’t a bathtub or a hand held shower. Not so easy to shower young kids properly. A baby tub is provided only in the Happy Baby Studio. The TV is CRT, so you can’t plug in your media player. Sunwing Bangtao is located almost in the middle of the 6km stretch of beach. Mostly calm, shallow sea. Just a few jelly fish to watch out for. The hotel has direct beach access, which is great. The wading and kids pools are by the beach too. There are a few easily accessible beachside eateries but beware of high tides in the evening. If you venture farther, chances are you’ll be wading in sea water trying to get back to Sunwing. Just opposite the hotel entrance, there’s quite a nice restaurant. The prices are the same as those casual beach side ones. As we visited during the low season, the breakfast spread wasn’t great – we had better at a cheaper hotel – but hey, it filled us up good. Food quality was fine. No complaints re service staff. Those from The Philippines speak English and the Europeans are multi lingual. The Spa is a let down. Old, and uninteresting. Overpriced. Better, cheaper available out of hotel. Like most international branded hotels, in-room internet access is expensive. They do have free access at the lobby though. On the whole, we prefer the newer Sunwing at Kamala beach. Sunwing Kamala has bigger pools, better movie area and is better located to amenities. The only downside is the rooms are located far from the beach, unless you get the beach front rooms. OH and no free internet access.
Hotel Feature Tip: If you prefer to have more variety, choices, shops and free internet access, stay at hotels nearer the Best Western side. The shops are there.

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