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Very good 8.0
Based on 454 reviews

Recent customer comments

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Very good

based on 454 reviews
  • Cleanliness 8.4
  • Facilities 8.3
  • Location 7.1
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 8.2
  • Food/Dining 7.7
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Bernard C.
June 18, 2014
friendly and easy going
pool, food and big family suites
The staffs are very polite and nice, the hotel itself is so beautiful, the food are great, the room fullfilled all our needs, the pool..WOW! The most memorable is the scent of lemongrass aromatherapy, love it! - the location is a bit far, 20 minutes away from patong. but it's not a big deal for me

Fazal A.
June 12, 2014
Excellent stay
Quiet location Rooms were very spacious and comfortable Staff was very friendly Kids friendly hotel
An Excellent stay. We really enjoyed our stay here. Quiet location, kids friendly, kids club, nice pool, friendly attentive and helpful staff always smiling and greeting, spacious apartment well furnished, good quality interiors and very comfortable. Just outside hotel have few shops covering major stuff one may need, for example a mart, clothes and usual stuff including adults and kids, food, private taxi, massage, laundry, motorbike rental, tailor. The only thing I did not liked is why the bathroom is so cramped while the 2 BR apartment is quite spacious which can easily have one rather spacious bathroom and even one half bathroom. Secondly the hot water finishes rather quickly after 3 peoples takes quick bath, the 4th one have to wait atleast 15 mins to get hot water again. This irritated me a lot. Besides these 2 things no issues at all and overall we had a very comfortable and enjoyable stay. I would strongly recommend this hotel to anyone

June 04, 2014
Had a god stay at Swissotel Kamala.
Booked the 2 bedroom suite. Turned out to be small , with only 1 small bathroom. Resort facilities were just about ok .

Aparajit S.
May 05, 2014
nice hotel but needs renovation
swimming pool and breakfast

Aparajit S.
May 05, 2014
good but not great
Swimming pool, buffet breakfast, customer service
It's a good hotel but needs renovation. Our room was in 3rd floor and they didn't have lifts. the room air con leaked and wet the whole floor. This resort hotel doesn't have a bath tub and a very small size bathroom as well. the location is pretty far from shops and restaurants. On the contrary, its away from all hustle and bustle, good swimming pool and good variety of bf.

Andy J.
United Kingdom
April 29, 2014
Very good hotel
Friendly staff, good pool
This is a great place for families, with great pool and near to the beach. Staff were excellent. Gym is very good.

Jody T.
April 11, 2014
Great for family. Expensive public transport.
Huge rooms, great facilities, good breakfast buffet.

Patrick H.
United States
February 24, 2014
Good stay in Large, Quiet room
Quietude, spacious Room, Good Pool
I enjoyed my stay at the Swissotel very much, which is located across from Kamala Beach and walking distance to several other beaches in the area. The room was very spacious, quiet and somewhat removed from any potential noise but still next to the pool, which was very nice. The hotel is a far from Patong, where the nightlife is, but there is a small entertainment area not far from the hotel on the beach where there are plenty of restaurants and bars. The beach in this are is average. The mountain behind the hotel actually has a lot of trails (probably made by rubber workers) good for jogging or hiking. The field at the bottom of this mountain, while I was there, hosted several working elephants and a heard of water buffalo.

Vararose L.
January 16, 2014
Standard Hotel, Slow Service
Big 3 bedroom with sharing common space for family time
Overall: The resort quite nice as the standard of the regular hotel. Location: The resort located in the valley where it is a bit taking time to drive back and forth to elsewhere. Room: The 3 bedrooms we stay was clean and good function space for 6adults+1kids. However, the room is on the 3rd fl, difficult for elder to walk up since there are no elevator to access our room. Beach : The beach is walking distance away but across the road, so shall beware when u crossing. Facilities: The pool is great, very huge, my niece enjoyed a lot. Service: The check-in is very slow, need improvement on that.

siaw T.
January 12, 2014
helpful and friendly staffs, good service,
in short, we were all very satisfied staying at swissotel, the staffs were very accomodating with our requests. both before our arrival and during our stay day. we would highly recommend this hotel to other people, and hopefully we have opportunity in the future to stay at this hotel again.