arrow-up-icon Get points on your miles program!
Back to hotel info

Swissôtel Resort Phuket Kamala Beach Suites

100/10 Moo 3, Kamala Beach, Kathu, Kamala, Phuket, Thailand 83150

Very good 8.0
Based on 416 reviews

Recent customer comments

Filter by traveler type
Very good

based on 416 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.5
  • Location 7.1
  • Room Comfort/Standard 8.5
  • Staff Performance 8.3
  • Value for Money 8.2
  • Food/Dining 7.7

6.7 Grace L.
June 14, 2013
Nice family resort but wont return.
Child friendly pool, Big living area which are good for young children, Friendly staffs
The hotel room we had, the air conditioners in 2 bedrooms and living room were really noisy. The hotel staff had it checked and told us that, it is due to the compressor. So all the rooms are the same... meaning changing another room doesn't make any sense then. We lived with it for 5 nights. Didn't get quality sleep even we switched off 2 out of 3 conditioners at night to minimise the noise level. The staffs (overall) are friendly and attentive. It will be great to include more activities in kids world to appeal to older kids such as thai boxing etc? Other than the noise, we are generally pleased.

7.7 caiyun W.
June 06, 2013
The apartment was great for parents and couple staying in the same room together- we have own bedroom. one thing,there is only 1 toilet for the 2 bedroom apartment. so for 4 to share 1 bathroom can be quiet challenging.other than that, all is pretty good:) You need a car:)

7.7 Stephen L.
June 01, 2013
Great Family Resort
Fantastic swimming pool. Really good breakfast and great variety. Large room with effective air conditioning.
We really enjoyed our stay at the Swissotel and it was the perfect way to end our holiday in phuket. Is is very family friendly and the whole family will enjoyethe large swim pool and y the water slide. Breakfast is really good and was of a great variety and standard. Room was large and comfortable. What more could you ask for?

5 James M.
United States
May 30, 2013
Big room, but wouldn't stay here again
size of room, water slide, channel selection
Not bad but won't stay here again. It seemed like the entire staff were trainees. The room size was a big plus, and the water slide was enjoyed by our kids immensely. BUt after just coming from the Cape PAnwa Radisson Blu, it was a letdown.

8.3 Michael S.
May 15, 2013
Great Hotel For Families
2 bedroom units on ground floor. Close to the Beach. Quiet location not a party area.
The rooms are great they are huge comparing to other hotels . 2 bedroomsa nd a full sized living room. The facilities are good not super good but good.

8.3 Tracey O.
April 29, 2013
Again a fantastic family holiday at the Swissotel
Two bedroom suit - great for families with children. Friendly and helpful staff with good english. Queit location away from the hustle and bustle of Patong with a free shuttle if you wish to go in.
This was our third visit to Phuket, second to the Swissotel...we love it! Large spacious rooms(we had a two bedroom delux suite)so the kids can get some decent sleep whilst the parents can have their own space. Not on the beach front but only a short five miniute walk to beautiful Kamala beach which is sheltered and safe for little ones, plenty of sunlounges available(200bht/pair). The price for food and drink in the hotel is reasonable although there are plenty of cheaper options along the beach, Smile bar I would recommend for food and drink. The resort pool was clean with plenty of towels/lounges available, the kids love the water slide. Great gym,I should have used it more. We love the breakfast buffet, plenty of variety and regularly topped up. See you next visit Swissotel thanks for another great holiday :)

3.3 Kannitha S.
New Zealand
April 23, 2013
Food and restaurants are poor
Room spaces, pool, and kids world
Bad experience with dinner and staff, the service was awful, so as the food.

7.7 Rebecca J.
United Kingdom
April 15, 2013
Holiday with family
3 bedroom family suite was nice
Travelled with our 3 kids and one set of grandparents. 3 bedroom suite worked well for us. Hotel not on beach but 5-10 min walk. We were on ground floor so room dark and no view - better to try and get one higher up. Pool area nice - kids loved the slides. Our 7 year old enjoyed the kids club too. Couple of restaurants near by to walk too but not a lot of choice as some way from the main Kamala beach area.

10 Sayuri M.
April 12, 2013
view, service
.good, nice view if they can speak English,would be perfect.

8 Wah L.
Hong Kong
April 12, 2013
comfort stay in a 4-star hotel
great pool, spacious room, clearn
We stay at 2-bedroom suite, spacious and clean, small washroom without bath tube, the living room is huge and bedrooms are relatively small, sure is 4-star hotel. Just the price is overed. Kamala beach is very nice and quiet.