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Very good 8.0
Based on 454 reviews

Recent customer comments

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Very good



based on 454 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.3
  • Location 7.1
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.2
  • Food/Dining 7.7

Justin V.
United States
March 29, 2016
Great for families with kids
Pool, ground floor villas, kids fun.
The visit was great. The kids LOVED the pool and the water slide. The rooms were basic, but fit for purpose. It was great with our kids to be on the ground floor unit as the baby could take a nap while the big kids swim in the pool. Then when everyone was awake, the beach was just a short walk down the road. All in all I would recommend this hotel for families with kids.

Heryah L.
Singapore
March 26, 2016
Family friendly hotel
Stayed for 8 days. The hotel location is 5 mins to Kamala Beach. The beach is beautiful. The kids enjoyed themselves tremendously. There's food easily available at the beach. The staff overall are great except the F&B breakfast staff. The F&B breakfast staff were not as friendly except Leo. He was fantastic! The recreation manager Yahya was superb too! We felt welcome and will definitely come back again. If Swissotel could have some halal menu that caters to Muslim guests that would be perfect!

Natarajan V.
India
March 20, 2016
Stay at phuket kamala beach
Very Nice and friendly staffs. But the place is away from town and for food choices. Recomended to choose hotel closer to patong beach.

Nur M.
Singapore
March 19, 2016
Family friendly resort
The 2-bedroom suite has more than ample space for our family of 5 (2 adults + 3 children). The children also loved the pool & the water slide. Loads of towels in the room. 2-bedroom suite has a TV in each room + 1 in the hall.

CASSANDRA T.
Malaysia
March 19, 2016
Aircond leakage
There was a leakage in our room. The aircond didn't stop leaking throughout our stay. But overall it was still okay.

worakrit J.
Thailand
March 15, 2016
Good size and facilities
Good in room sizes, facilities and value for money, Quiet place and full relaxation style

Lynnette L.
Singapore
February 22, 2016
Lovely resort, nice pool, good breakfast
We were given a suite nicely tucked away so we didn't get too much noise from the pool at night while new year celebrations were going on. It was a little inconvenient to be right at the top floor on the third level, as we had a baby and luggages to carry up the stairs. There were no lifts in this resort. The suite is very large and we had ample space. We experienced a power trip in the room one night but the staff responded fast enough and managed to get the power back on after about half an hour. Breakfast was nice, there was a good spread and the staff were very friendly. The location was a bit of a distance from the tourist hotspots like Patong. There are some shops just outside the hotel premises that sell knick knacks and also restaurants.

RAKESH K.
Australia
February 09, 2016
For quite time holiday
Location is close to Kamala Beach. Traveling to Patong beach is not too much trouble. 20-25 minutes and you are there. If you are looking for night life then this is not place you should be staying. If you want spend quality time poolside or beachside then is good choice.

tan S.
Singapore
January 05, 2016
Great hotel with good food and nice setting
Nice swimming pool with a fun slide. Good breakfast spread and nice service

joonhee K.
South Korea
December 24, 2015
3room pool villa
swimming pool, break fast, beach by walk
there have blocking windows for pool views suite room cuz first floor. so humid and mold smelling.