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The Blue Marine Resort & Spa

290/1 Prabaramee Road, Patong, Phuket, Thailand (Show on map)

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Hotel Area: Patong Number of Rooms: 266

Recent customer reviews

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Good

7.2

based on
397 reviews

Value for Money
7.1
Location
7.2
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.1
Food/Dining
6.9
All reviews (397)
Darrence C. Groups Singapore, May 12, 2013
Good hotel but poor location

Swiimming pool, swimming pool and swimming pool
6.3
The location is quite far away (about 15mins)to the main activity area and the beach around Soi Bangla. The tutup to anywhere is a standard rate of 200baht. Hence going to and from about 2 -3 times daily cost me quite a fair bit just on transport.
Nilesh P. Families with young children India, May 10, 2013
i like this hotal very much

nice place good staff all are near this hotal a great expriceane
10
i like this hotal very much all are staff of this hotal is very good i like to suges all my freinds to stay hear its great expriacne very good
Jing W. Couples Singapore, May 04, 2013
Ocean view is the only thing i appreciated

Nice ocean view
4
Christopher C. Couples Australia, April 23, 2013
Bad

The Grounds were nice, the place clean and the endless trips up and down the hill was reasonably quick
3.3
In a word "Terrible" ! It took 20 hours to get an ironing board and iron. It took over 20 hours to get the safe opened. There was nowhere comfortable to sit. The room was tired with staining around the bath and basin. The balcony railing was in need of re varnishing. The sea view was only seen through palm tress and amounted to see glimpses, The balcony was not fully covered on the top floor where we were and it got wet when it rained. The TV was appalling, something very small out of the 80's with a bad signal and no guide.The breakfasts were repetitive and the ceiling too low, causing the noise of a factory canteen. The staff were noisy clearing plates and failed to keep up with. Far too many steps, many without a Banister and badly lit at night. The Umbrellas and Lanai were in need of repair, around the pool. Already inflated prices were plus 10% service plus 7% Vat and not priced gross. Not may people seemed to buying or using the services and supplies which led to a lack of atmosphere. The owners need to spend time in Bali. There should be a warning to the aged and infirm that the gradients are not suitable for their safety. As for below, we flew domestic from Udon Thani, so no immigration applied. Too far to walk from plane to collection of baggage
Tim B. Couples Australia, April 03, 2013
not at all happy with service.

ocean view is about all it had.
3
dreadful - the service was crap, the breakfast very poor and we tried to leave after one night but they would not allow us. i paid for an improved room but overall were very disappointed. i would not touch the place with a barge pole! needs lots spent on it especially on staff training who were at best unhelpful and rude.
Sumit D. Couples India, April 02, 2013
REALLY BAD EXPERIENCE

THERE NOTHING BEST ABOUT THE HOTEL TO DESCRIBE
3.3
REALLY BAD SMALL BUFFET BREAKFAST REALLY BAD ROOM SERVICE BAD ENGLISH COMMUNICATION BY HOTEL STAFF.
Jean C. Couples Mauritius, April 01, 2013
Disappointed Royal Honeymoon suite stay

We enjoyed the ocean view, the hotel's spa and the morning croissant for breakfast. However the hotel is in bad condition and the hotel service is poor. This hotel is definitely not a 4-star.
5.3
Piero P. Solo travelers Australia, March 30, 2013
Big Agoda discount

The Blue Marine Resort & Spa
3.7
OK. Won't stay there again. Big place and difficult to get around if you are staying in the lower area (where they are renovating from 7am.
Kate C. Couples Macau, March 24, 2013
Hotel a little bit old.

Nice view, reasonable price.
6
Nice hotel with seaview but seems to be lacking of maintenance.
Kee L. Couples Canada, March 20, 2013
stressful to deal with staff, hard to get to the r

cant think of one in compare to all others i have stayed with before
4.3
so many steps to get to the room, tried to leave in early morning, they wont even turn on the lights for you, it was dangeous to walk those steps. restaurant staff is very very un friendly.

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Customer Reviews - The Blue Marine Resort & Spa, Phuket

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