| Favourable experience |
Guest Rating: 10 |
patrick B.
|
 United Kingdom
Solo Traveler
Date of Stay: 28 Aug 2010 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Location.
Style.character
Excellent bedroom, roomy, comfortable, quiet.
Friendly reception people. Excellent breakfast. Toilet seat was needing replaced. I arrived quite late from Malaysia having taken a taxi from the airport. The reception people made me feel welcome. I had read some bad reviews about this hotel but found the to be groundless as I have found in reviews of some other hotels in different countries. Some people expect too much. I would not hesitate to use this hotel again. Its central and very comfortable. I was also very happy with the rate I paid. I am from the UK and know my way around hotels. This one is good.
Nightlife Tip : Do your own thing. Stay clear of the drivers hanging around close to the hotel. They only take you to "very" expensive places where they get commission for taking you in the first place. Take some time on your own during the day to find your way about.
|
| A few stars short |
Guest Rating: 3.3 |
jeffrey S.
|
United Kingdom
Solo Traveler
Date of Stay: 11 Nov 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
2/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
2/10 |
| Room Comfort/Standard: |
|
2/10 |
| Food/Dining: |
|
4/10 |
|
Dilapidated facilities, bad smelling lobby, location lacking I booked this hotel as I needed a place to crash making my way from Vietnam to Ko Phi Phi in Thailand. All I wanted was a clean, quite and comfortable room. The hotel failed me on all accounts. The building both inside and outside has fallen into disrepair and the lobby smelled. The room they put me in faced an all night go-go bar (but the staff did move me o a quite room after I asked). There is nothing around the hotel of interest at all. In all, it was only a stop over so minimal downside to my overall holiday.
|
| Metropole - bit tired |
Guest Rating: 7.3 |
paul G.
|
 Australia
Couple
Date of Stay: 11 Oct 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
8/10 |
|
Couple of booming nightclubs nearby - bit noisy
Hotel a bit dated The Metropole served it's purpose in that it was a stopover point that gave ease of access for an early morning departure on Phi Phi and Krabi ferries. The hotel doesn't pretend to be anything else other than providing servicable rooms in the centre of Phuket Town - if you are expecting 5 star resort style services and facilities then you need to look elsewhere. If you are looking for a convenient place to bed down for the night befor jumping on the ferry the next day then the Metropole serves this purpose well
Travel tip : Great little shopping/eating strip just round the corner
|
| A night stay at Metropole |
Guest Rating: 6.3 |
chandra S.
|
Business Traveler
Date of Stay: 14 Sep 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Location and friendly staff Old and may need refurbishment.
Noisy at night . Need soundproofing The hotel stands out in terms of location in town and easily recognisable. However, it needs refurbishment and the ID needs to be improved. Overall it is comfortable and rates are reasonable.There were noises coming from a noisy singing joint which disturbed the silence in the night. Can be solved by soundproofing.
Restaurant Tip : The Hokkien mee sold across the street is a "must try" for food enthusiast.
|
| Below average |
Guest Rating: 6.7 |
sophie T.
|
Australia
Couple
Date of Stay: 01 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
8/10 |
|
- Central location
- Some nice antiques placed in hotel, must have been a flash hotel at some point in time. - Rooms are very old
- Lobby has an unpleasant smell
- Staff not fluent in English Generally fine for a night's transit but hotel is undistinguished.
|
| Good choice |
Guest Rating: 7.3 |
wade P.
|
 Canada
Business Traveler
Date of Stay: 01 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Friendly service, well kept rooms If you are looking for a place away from the beaches and centrally locate in Phuket town, then this is a good choice of hotel. It is close to the bus station and various places of interest in town. The hotel was a good value and I have no complaints about the service. It is not set up as a vacation resort but is a good place to stay if in town for business.
|
| still like it |
Guest Rating: 8.3 |
heng T.
|
 Malaysia
Business Traveler
Date of Stay: 22 Aug 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
I stayed here for 4 times already and still liked this hotel.To me convenience is utmost important, convenient to the market, shopping and restaurants.
Opposite the hotel is my favorite MI TON PHO and the hokkien noodles and porridge.
It is so easy to move from place to place from here.Other hotels are nearby and cheaper restaurants compared to Patong.I dont mind being far from Patong as I don,t like the beach but love to enjoy the tranquility of Phuket town and its old charms.The service here is good, breakfast has got a good array of local and western food.people are friendly, mostly Thai visitors and I feel so at home.Facilities wise not much but who needs the gym when you can tour Phuket till you drop.Then again to Patong and other beaches is not far either and you pay a lot less staying in town and mingling with the locals.Ill be back again
Shopping Tip : go to Robinsons and Central Festival
|
| Not that Great |
Guest Rating: 7 |
james W.
|
 United States
Couple
Date of Stay: 15 Aug 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Friendly staff. They let us switch rooms at about 1:00 AM (see below). Great views from our room. The ridiculously loud Disco next to the hotel doesn't stop until 3:00AM. When we complained, they gave us a quiet room on the other side of the hotel. The rooms are a bit old but I don't think there are a lot of better options in town. The hotel is fine for the price, but certainly nothing special. After spending several weeks in the beach towns, Phuket is a bit of a letdown. The hotel was probably one of the best options, and it was priced fairly, but problems with the disco next door made us wish we'd skipped Phuket town--especially since the shopping and dining options were no better than anywhere else on the island.
Travel tip : Skip Phuket Town and go to Kantary Bay Resort on Cape Panawa, same price, better experience.
|
| EXCELLENT |
Guest Rating: 9.7 |
sanjay D.
|
 India
Couple
Date of Stay: 15 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
room interior was excellent.
room service was excellent.
great hotel staff.
good breakfast. Stay at metropole hotel was very excited because we provided the room at 16th floor, form 16th floor the view of the town was very good and we enjoyed with the stay very much.
|
| Hotel's staff is not professional |
Guest Rating: 4 |
rudy S.
|
 Indonesia
Family with young children
Date of Stay: 18 May 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
4/10 |
| Staff Performance: |
|
2/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
2/10 |
|
staff is not professional hotel room is big, but the staff is not professional. For check out they need to check the room 2 times, goes and back to the receptionist desk. It's wasting time. And when I booked my breakfast in the box one day before early morning check out they said it's okay. In fact, Im waiting more than 15 minutes and breakfast is not ready...
|
| Metropole |
Guest Rating: 3.7 |
michael M.
|
United Kingdom
Solo Traveler
Date of Stay: 18 May 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
4/10 |
| Staff Performance: |
|
4/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
2/10 |
|
the facade, entrance hall the rooms and public areas A hotel that has seen better days and is in urgent need of a refit. I felt this permeated down to the staff who generally gave the impression of indifference. The locale was handy for most tourists' objectives and, therefore, somewhat disapointing that the hotel was a let down. The Pearl, also an old hotel appeared in much better health. The Metropole updated will garner much new business!
|
| Hotel is ok |
Guest Rating: 6.3 |
linh B.
|
 Vietnam
Couple
Date of Stay: 27 Mar 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
The hotel is ok but a little bit too far from the center of entertainment. Room is clean and nice. View is good. Near Robinson and market. Cannot get a non-smoking room. When I first entered the hotel, my point of view is this hotel is quite good, good location and good service. Difficult to find non-smoking room. The breakfast is ok but you do not have many choices. But for the location and service, the price is ok.
|
| OK, but not more |
Guest Rating: 6 |
tommy I.
|
 Sweden
Family with young children
Date of Stay: 26 Mar 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
4/10 |
|
Central located
Nice reception
The breakfast
Pretty old place This is our third hotel we have tried in Phuket town and this was the one who gave us less for the money. Other reviewswe have read about Metropole hotel said they had a great breakfast. Well if you like rice and nudles for breakfast, but otherwise no. They had no cereals at all, only white bread. Pretty nice omeletts though. The rooms are OK, a bit old, but a lovely warm shower. The hotel is situated near good shopping and a McDonalds, and within walking distance from the busstation.
Shopping Tip : Robinson shoppingmall with McDonalds is just 500 m away, and good shopping on the way to get there.
|
| Metropole |
Guest Rating: 7.3 |
alan C.
|
United Kingdom
Solo Traveler
Date of Stay: 24 Mar 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Large Room but managed decent sleep.
Friendly staff Dated & tired...needs to be updated Stayed for one night given I wanted to stay in Phuket town prior to catching my flight back home. Location is great but the hotel itself is dated and could do with an update. The town itself is a shadow of itself and most of the investment is geared towards the resorts etc so it's no surprise to see there wasn't much going on. I think things have slowed down a lot and the hotel itself will have felt this impact.
Having said that I slept well enough and the place was adequate. 3* is about the max rating one can give to this hotel.
|
| Metropole Hotel Review |
Guest Rating: 9 |
maureen K.
|
Couple
Date of Stay: 07 Mar 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
Great buffet dinner & breakfast. Nice big rooms
beautiful lobby friendly & helpful staff Alittle paint in the rooms would freshen them up We enjoyed our stay at this hotel. The staff were friendly and very helpful. The dinner buffet was a reasonable price and had a lot of variety. Breakfast was a very nice array also.
We thought the hotel was very nicely designed and the lobby was striking. The rooftop pool area looked good but unfortunately we were not able to use it as there was a wedding booked to use the pooldeck and our stay was too short.
|